Fri, Aug 31, 2007 4:07 EDT

Conflict Behavior In An Organization

Topic: Personal Management

Current Rating: Comments: 0

An extensive and lengthy article that will help you understand the good and bad of conflicts in an organization (not all conflicts are bad), and some of the dynamics and outcomes of organizational conflict. Also explains the various ways to manage conflict effectively.

Conflicts are inevitable in one's organizational life and personal life. Probably, the executive starts his work-day with a conflict and ends the day with another conflict. He is fortunate if he does not carry a conflict home, but more often, he does, to the chagrin of his spouse, his children and himself.

I. Potential Antagonism
The first stage is the presence of antecedent conditions that create opportunities for conflict to arise.

II. Cognition & personalization
The antecedent conditions must be perceived as threatening if conflict is to develop. The situation may be ignored if it is seen as minimally threatening. III. Conflictive & Conflict

III. Management Behavior
Manifest behavior is the action resulting from perceived &/or felt conflict. At this stage, a conscious attempt is made by one party to block the goal achievement of the other party. Such behavior may range from subtle, indirect & highly controlled forms of interference to more open forms of aggressive behavior like strikes, riots & war.

IV. Aftermath
The interplay between different forms of overt conflict behavior & conflict handling strategies of stimulation or resolution influence the consequences. These consequences (in terms of performance of the group , the level of satisfaction & quality of relationship in the involved parties, change of parties, change of structure & policies , etc. )In turn influence the antecedent conditions & probability of future conflict. Sometimes, the aftermath sows the seeds of yet another conflict episode in which case the entire process is repeated.

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