NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Mon, Sep 21, 2009 10:01 EDT

What Makes a Good Leader

The Evolution of a Good Leader starts from recognizing where you are in the Hierarchy of Leadership Development

Topic: Personal Management

Current Rating: 5 Comments: 2

13 years ago, when I was interviewing for my first job fresh out of Biz-school, I was asked "What is your biggest strength that should lead us to hire you?". My answer was "I am a good human being". I thought I was being cool (maybe a little contrite as well). But I honestly believed that it was an awesome answer to a pre-packaged question and that I was a shoe-in for the job. I guess I was the only guy on campus to believe that because none of the interviewers who asked me this question and got this answer actually offered me a job. The one that did, received my desperate plea for acceptance "I got the skills that it takes to get any job done"

5 jobs and a lot of gray hair later, I'm trying to re-address the question and I still come up with the same answer "I am a good human being". And this time around, I'm convinced that I have the ammunition to defend my response. I believe that the Leadership Model follows a hierarchy similar to Maslow's hierarchy of needs. You start with basic wants, move on to safety and security, then Love, Affection & Belonging, then Esteem and finally to Self Actualization. Organizations need Self-Actualized leaders but they need leaders to progress through the stages and fulfill the lower level needs.

1) Basic Wants/ Physiological Needs - Every organization has some core wants to be addressed. They include tools to survive and thrive. I equate this in the leadership model to core technical skills. You obviously need to know how to account if you want to be a Finance Manager. Or be erudite if you want to sell. For all my bluster, at the stage in my campus interview, all I needed to demonstrate was that I had the core skills to do my job. Most leaders get promoted to successive levels of leadership through technical mastery but the Peter principle prevents them from being truly exceptional leaders by being technically competent alone.

2) Safety & Security: Organizations need leaders to provide their units with structure and a framework to operate in - this translates to hierarchy, roles and responsibilities and the ability to provide the organizational employees with criteria and a path to be successful. To climb into the second level of leadership, a good leader must provide his team the operational model in which they can feel successful and secure. Lousy leaders believe in anarchy and chaos. A good leader creates the framework where an employee feels secure operating in and can focus on his job and doing it well.

3) Love, Affection and Belonging: This translates into the ability to foster teamwork. The leader has to not only ensure that his team is working well together but has to ensure that his team plays well with other teams too. This translates into an ability to bring disparate people from all walks of life together for a common purpose and make them interact in positive, productive relationships. Bad leaders create divisions - between sub-teams and between their team and the rest of the organization which translates to "We're fine, that other group sucks" A good leader is able to make the team work as a team, a unit, a family creating a sense of common purpose.

4) Esteem: You don't have to like me. You don't even have to respect me. You simply have to respect the role I'm playing. As we mature in our interactions with each other, professional respect is all that really matters. In order for a leader to be considered a good

You do not have flash or javascript support.
Average (1 vote)
5
 
 
Tue, Sep 22, 2009 15:09 EDT
Anonymous user
Posted by: Anonymous
Rating: 70

This is an excellent article and the explanation at the end was quite valuable. The best managers I've had have been these type of leaders.

Thanks for giving us "good human beings" a plug.

 
Mon, Sep 28, 2009 8:47 EDT
Posted by: Loraine Antrim
Rating:

Leaders CAN be good human beings, and they should bring humanity to their jobs. But don't forget vision, strategy and execution along the way!

Loraine Antrim, Co-founding Partner
Core Ideas Communication

Post new comment

* Subject:
* Username:
* E-mail:
The content of this field is kept private and will not be shown publicly.
Homepage:
* Body:
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <blockquote> <strike> <p> <br>
  • Lines and paragraphs break automatically.
More information about formatting options

* Denotes required field.

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 113 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware  Read this White Paper »

 

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Defend Against Blended Threats: What You Need to Know

Blended Web and email threats are becoming increasingly complex and represent a huge...  View Now »

 

Prescriptive Actions to Reduce Risk

In this Webcast, learn best practices for effective systems management in a heterogeneous environment and keep client systems cost under control.   View Now »

 

Webcast- Vantage 11: Redefining Application Performance Management

Compuware's latest release, Vantage 11, is a major advance in end-to-end application performance management--bringing together proactive issue identification, quantification of business impact and problem resolution into a single solution. Tune in to learn how Vantage 11's top-down approach helps you make better decisions and dramatically lower operations costs.  View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

Ready to virtualize tier one applications? Check your virtualization maturity.

Think you can't afford a Cisco Switch? Cisco Catalyst Switches are now more affordable.

Five minute business analytics assessment. Immediate results.

The Case for Investing in Business Analytics Technology. Read white paper.

Upgrading to VMware vSphere with vWire

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs

Return on Information: Google Enterprise Search pays you back

ROI of Application Delivery Controllers

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication

White Paper: Right-Sizing Your Power Infrastructure

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

Increase UPS efficiency without sacrificing protection.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

World-class trading technology solutions from NYSE Technologies.

If You're Paying for Telecom, You're Paying Too Much. Contact Asentinel Today.

Trade-In your old printer and save up to $1,000 plus free recycling!

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Live Webinar: Applying Business Analytics. Click here to learn more

Removing Barriers To Better Server Virtualization Efficiency

4G Revisited. The Continued Evolution of Wireless Mobility.

What's Next for Enterprise Resource Planning?

Maximizing website Return on Information with high-quality search

Gartner Magic Quadrant, Application Delivery Controllers 2009

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths