NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Tue, Jun 10, 2008 14:58 EDT

Apple iPhone 3G and the Enterprise: What CIOs Wanted vs. What They Got

Topic: Infrastructure

Blog: Mobile WorkHorse

Current Rating: 5 Comments: 12

After months of speculation, Apple yesterday unveiled its next-generation smartphone, the iPhone 3G and solidified its push into the enterprise mobile space with a spattering of business-specific announcements. But how well did these enhancements to the uber-popular device and its software measure up to enterprise users' expectations?

Last week, in anticipation of the iPhone 3G's arrival in stores —which, by the way, won't be for another month—I asked a group of CIOs about the features they most wanted to see in the next-generation iPhone, as well as what functionality they require for large-scale deployments.

Here's the rundown of those features that IT executives most wanted, and my opinions on whether or not Apple delivered.

Tighter Security, Remote Management

Back in March, Apple announced that it would license Microsoft's ActiveSync technology to enable Exchange e-mail, contacts and calendars to be wirelessly pushed to iPhone users' devices. That was a big step in the enterprise direction: but because the functionality was set to be a part of the iPhone 2.0, which will become available for the first time when the iPhone 3G hits the market on July 11, much of initial excitement had died down since. Apple also spilled very few details on the associated security safeguards that would come along with the Exchange support

Frankly, not much has changed on the security front. Okay, so Apple said the iPhone 3G software will support Cisco IPsec VPN (virtual private network) for encrypted access to corporate networks. But that's really all the detail we got. And Apple offered even less detail on what, if any, remote management capabilities will be available—though there were some rumbles about remote device wipe and password enforcement.

The company really didn't mention anything about how administrators will remotely troubleshoot and resolve individual iPhone users' hardware or software issues. And who will iPhone administrators call for support when they encounter an Exchange issue they can't solve on their own? If new calendar entries aren't making it to iPhone calendars, or mail deleted on desktop computers remains on handhelds? Apple? AT&T?? Microsoft?!? So far those questions are largely unanswered...

Bottom Line: Apple made some progress on the iPhone security/management front, but it has a looooooong way to go before truly satisfying enterprise concerns—or becoming a suitable alternative to BlackBerry or Windows Mobile, for that matter.

More Flexible Mail Client

iPhone 3G will support Outlook mail, contacts and calendar sync via Active Sync, as mentioned above, so the e-mail and messaging functionality of the new iPhone will be a vast improvement over the first-generation device.

Image of three Apple iPhone 3G devices lined up
The Apple iPhone 3G

And the iPhone 3G mail client will also satisfy some of the other hopes the CIOs had, according to Apple, including the fact that e-mail will be readable in HTML format—"Its rich HTML format means email looks and acts like email on your computer," states Apple's iPhone page. Calendars will appear much the same on an iPhone as they do via desktop computer—"Color coding makes calendar entries easy to organize and view at a glance." And users will have access to many of their calendars' desktop actions—"Tap to accept or decline a meeting invitation. Tap again to see who’s attending, check scheduling conflicts, review the agenda."

However, the degree

You do not have flash or javascript support.
Average (2 votes)
5
 
 
Wed, Jun 25, 2008 11:33 EDT
Anonymous user
Posted by: Jerry
Rating: 90

Hi

I think, the new iPhone 3G will be overtaken by better products from other vendors very soon. But nevertheless, Apple set one more milestone in the field of mobile devices.

My question: Why are we so keen on iPhones? There are no other mobiles, which are so stylish and userfriendly like iPhone!

So all competitors of mobiles, you are challenged to deliver us iPhones which fit our demands even better than Apples device ;o)

Jerry
CIO in federal government

 
Mon, Jul 14, 2008 11:08 EDT
Anonymous user
Posted by: Anonymous
Rating: 10

Seriously, try to use information that's more than 6 months old, or return to your McJobs. As usual, you're providing outdated information to people who would otherwise be great CIOs.

Remote wipe is in and works.

Cut-n-paste is an overhyped feature on a phone. I dont miss it. Neither does anyone else I know who uses their iPhone.

And to reply to the "dont want it, not gonna try it" people in my own company: the keyboard is better than blackberry's.

Push works perfectly. Blackberry is dead. Get over it.

 
Tue, Jul 15, 2008 8:52 EDT
Posted by: Al Sacco
Rating: 10

Hello there, Anonymous.

First of all, this article was published more than a month before Apple released the iPhone 3G--check the date line--and I assure you that none of the information in the post was, at that time, "old news."

Secondly, the post states that security is still a concern for CIOs in relation to the iPhone 3G. In case you're unaware, security entails much more than remote wipe capabilities...

And finally, though I realize the touch vs physical keyboard argument is largely based on preference, I'm going to be bold here and say in no way, shape or form is the iPhone's keyboard "better than the BlackBerry's."

Nor is BlackBerry dead. That's just silly. On the contrary, RIM is thriving...Just look at the company's sales numbers and profits...

AS

 
Wed, Aug 6, 2008 16:25 EDT
Anonymous user
Posted by: Anonymous
Rating:

Brand new Mobile phone Plasma tv , Laptop game at cheap price come with complete accessories with one year international warranty.

Email address : mary_sales005@hotmail.com

NINTENDO WII.......$250USD
NOKIA N95 8GB....$400USD
IPHONE 16GB……$350USD
iPHONE 8GB……..$300USD
IPOD 32GB.........$350USD
NOKIA N96.........$500USD
PS3 60GB……....$300USD
SAMSUNG SGH-U900...........$300USD
SONY ERICSSON XPERIA X1.......$450USD

AND MANY MORE…………

FULL SPECIFICATION FOR APPLE IPHONE 8GB

Display Type 16M colors
Size 480 x 320 pixels
Camera Resolution 2MP
Video Yes
Flashlight No
Connectivity GPRS Yes
HSDPA No
EDGE Yes
3G Yes
WiFi Yes
Bluetooth Yes
A2DP No
USB Yes
Ringtones Type yes
Memory
Card slot no
Internal user memory 8gb
Battery
Stand-by time Up to 250 hours
Talk time Up to 8 hours
Features Messaging SMS, Email
FM radio No
Games No
Speaker phone Yes
Operating System OS X v10.4.8
Touch-screen Yes
General Network GSM 850 / GSM 900 / GSM 1800 / GSM 1900
Announced 2007, January
Status Available
Size Dimensions 115 x 61 x 11.6 mm
Weight 135 g
Display Type Touchscreen, 16M colors
Size 320 x 480 pixels, 3.5 inches
Multi-touch input method
Accelerometer sensor for auto-rotate
Proximity sensor for auto turn-off
Ringtones Type Polyphonic, MP3
Customization Download
Vibration Yes
3.5 mm headset jack
Memory Phonebook Advanced, Photocall
Call records Yes
Card slot No
4/8 GB shared memory
Data GPRS Yes
HSCSD No
EDGE Yes
3G No
WLAN Wi-Fi 802.11b/g
Bluetooth Yes, v2.0
Infrared port No
USB Yes, v2.0
Features OS Mac OS X v10.4.8
Messaging SMS, MMS, Email, Instant Messaging
Browser HTML (Safari)
Games Yes
Camera 2 MP, 1600x1200 pixels, video
Google Maps
Widgets support
iPod audio/video player
PIM including calendar, to-do list
Photo browser/editor
Voice memo
Integrated handsfree

Battery Standard battery, Li-Ion
Talk time Up to 5 h

WE MAKE SHIPPMENT VIA UPS OR FEDEX EXPRESS OR DHL EXPRESS IN 2 DAYS AFTER CONFIRMATION OF PAYMENT.........

Email address : mary_sales005@hotmail.com
mary_enquiry005@hotmail.com

 
Wed, Sep 10, 2008 10:18 EDT
Anonymous user
Posted by: Anonymous
Rating:

This IS A SCAM!! SHE WILL TAKE YOUR MONEY AND NOT DELIVER!!!!
Email address : mary_sales005@hotmail.com
mary_enquiry005@hotmail.com IS A SCAM!!!!!!

Post new comment

* Subject:
* Username:
* E-mail:
The content of this field is kept private and will not be shown publicly.
Homepage:
* Body:
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <blockquote> <strike> <p> <br>
  • Lines and paragraphs break automatically.
More information about formatting options

* Denotes required field.

About this Blog

Al Sacco writes about (and drools over) anything and everything mobile or wireless as it applies to the global workforce--with a focus on BlackBerry smartphones.

Got tips? Send 'em Al's way.

Follow this blog on Twitter: @MobileWorkHorse.

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 113 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware  Read this White Paper »

 

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Defend Against Blended Threats: What You Need to Know

Blended Web and email threats are becoming increasingly complex and represent a huge...  View Now »

 

Prescriptive Actions to Reduce Risk

In this Webcast, learn best practices for effective systems management in a heterogeneous environment and keep client systems cost under control.   View Now »

 

Webcast- Vantage 11: Redefining Application Performance Management

Compuware's latest release, Vantage 11, is a major advance in end-to-end application performance management--bringing together proactive issue identification, quantification of business impact and problem resolution into a single solution. Tune in to learn how Vantage 11's top-down approach helps you make better decisions and dramatically lower operations costs.  View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

Ready to virtualize tier one applications? Check your virtualization maturity.

Think you can't afford a Cisco Switch? Cisco Catalyst Switches are now more affordable.

Five minute business analytics assessment. Immediate results.

The Case for Investing in Business Analytics Technology. Read white paper.

Upgrading to VMware vSphere with vWire

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs

Return on Information: Google Enterprise Search pays you back

ROI of Application Delivery Controllers

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication

White Paper: Right-Sizing Your Power Infrastructure

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

Increase UPS efficiency without sacrificing protection.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

World-class trading technology solutions from NYSE Technologies.

If You're Paying for Telecom, You're Paying Too Much. Contact Asentinel Today.

Trade-In your old printer and save up to $1,000 plus free recycling!

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Live Webinar: Applying Business Analytics. Click here to learn more

Removing Barriers To Better Server Virtualization Efficiency

4G Revisited. The Continued Evolution of Wireless Mobility.

What's Next for Enterprise Resource Planning?

Maximizing website Return on Information with high-quality search

Gartner Magic Quadrant, Application Delivery Controllers 2009

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths