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Tue, Jun 10, 2008 14:58 EDT

Apple iPhone 3G and the Enterprise: What CIOs Wanted vs. What They Got

Topic: Infrastructure

Blog: Mobile WorkHorse

Current Rating: 5 Comments: 12

to which the iPhone 2.0 software will function with systems like Microsoft Live Communicator and Sharepoint, functionality that Tim Davis, CIO of Popeyes Chicken and Biscuits, told us that he wants, is still unknown.

Bottom Line: You've got to give credit where credit's due, and Apple deserves some here. But the details of how exactly the iPhone mail client will integrate with various Web services remain to be seen.

Stronger iPhone Warranty, Insurance Policy

Albert C. Lee, IT director of New York Media, publisher of New York Magazine and NYMag.com, told me that he thinks the current one-year iPhone warranty offered by Apple/AT&T stinks. More specifically, the existing iPhone warranty covers a very limited set of repairs, and whatever fixes it does cover must be setup through Apple and not AT&T. AT&T also doesn't currently offer an iPhone insurance plan, though it does offer supplemental insurance for other handsets.

As far as I can tell, that hasn't changed with the unveiling of iPhone 3G—neither device warranty or insurance were mentioned in Steve Jobs's keynote yesterday and the related literature on Apple's site hasn't been modified.

Bottom Line: Apple and AT&T need to offer a better iPhone warranty and some form of insurance. Period.

Removable/Replaceable Battery

One common complaint about the iPhone is that it lacks a removable battery. This issue was raised by a couple of the IT executives, and though it may seem like a minor feature, the fact that the iPhone's battery is built in is a deal breaker for many business users—myself included. I carry a spare battery for my BlackBerry in my laptop bag whenever I'm travelling and it has come in handy—to same the least—on numerous occasions.

Such a change would be a major hardware modification, and Apple would most likely have announced the tweak yesterday if it were going to be a reality. The company did not mention the change, and I think it's safe to say iPhone 3G will continue to lack a removable or replaceable battery.

Bottom Line: If Apple wants to become a serious contender in the enterprise smartphone space, is should seriously consider the needs of business travelers and release an iPhone that functions with a backup power supply.

Video: Steve Jobs Introduces the iPhone 3G

More Robust Phone Feature Set

Perhaps the most notable phone/messaging feature missing from the first-generation iPhone is a cut-and-paste function. Hugh Scott, VP of IS for the wholesale business unit of Direct Energy, pointed out the iPhone's lack of cut-and-paste in a review he performed for CIO.com.

The addition of such a feature would be big news to iPhone users, and I have to believe Apple would've mentioned it yesterday if cut-and-paste was going to find its way into iPhone 3G. Frankly, I can't believe the company would leave this feature out AGAIN, as it has been one of the leading complaints about the iPhone's feature set from the start. But it looks as though Apple doesn't think cut-and-paste is so important, because iPhone 3G does not appear to have gained the functionality.

The lack of a video recorder has also been another longstanding complaint from iPhone users, including Scott, and surprisingly, Apple did not announce the addition of this functionality in the next-generation smartphone either. In fact, Apple didn't even upgrade to the 2.0MP camera on the phone.

You do not have flash or javascript support.
Average (2 votes)
5
 
 
Wed, Jun 25, 2008 11:33 EDT
Anonymous user
Posted by: Jerry
Rating: 90

Hi

I think, the new iPhone 3G will be overtaken by better products from other vendors very soon. But nevertheless, Apple set one more milestone in the field of mobile devices.

My question: Why are we so keen on iPhones? There are no other mobiles, which are so stylish and userfriendly like iPhone!

So all competitors of mobiles, you are challenged to deliver us iPhones which fit our demands even better than Apples device ;o)

Jerry
CIO in federal government

 
Mon, Jul 14, 2008 11:08 EDT
Anonymous user
Posted by: Anonymous
Rating: 10

Seriously, try to use information that's more than 6 months old, or return to your McJobs. As usual, you're providing outdated information to people who would otherwise be great CIOs.

Remote wipe is in and works.

Cut-n-paste is an overhyped feature on a phone. I dont miss it. Neither does anyone else I know who uses their iPhone.

And to reply to the "dont want it, not gonna try it" people in my own company: the keyboard is better than blackberry's.

Push works perfectly. Blackberry is dead. Get over it.

 
Tue, Jul 15, 2008 8:52 EDT
Posted by: Al Sacco
Rating: 10

Hello there, Anonymous.

First of all, this article was published more than a month before Apple released the iPhone 3G--check the date line--and I assure you that none of the information in the post was, at that time, "old news."

Secondly, the post states that security is still a concern for CIOs in relation to the iPhone 3G. In case you're unaware, security entails much more than remote wipe capabilities...

And finally, though I realize the touch vs physical keyboard argument is largely based on preference, I'm going to be bold here and say in no way, shape or form is the iPhone's keyboard "better than the BlackBerry's."

Nor is BlackBerry dead. That's just silly. On the contrary, RIM is thriving...Just look at the company's sales numbers and profits...

AS

 
Wed, Aug 6, 2008 16:25 EDT
Anonymous user
Posted by: Anonymous
Rating:

Brand new Mobile phone Plasma tv , Laptop game at cheap price come with complete accessories with one year international warranty.

Email address : mary_sales005@hotmail.com

NINTENDO WII.......$250USD
NOKIA N95 8GB....$400USD
IPHONE 16GB……$350USD
iPHONE 8GB……..$300USD
IPOD 32GB.........$350USD
NOKIA N96.........$500USD
PS3 60GB……....$300USD
SAMSUNG SGH-U900...........$300USD
SONY ERICSSON XPERIA X1.......$450USD

AND MANY MORE…………

FULL SPECIFICATION FOR APPLE IPHONE 8GB

Display Type 16M colors
Size 480 x 320 pixels
Camera Resolution 2MP
Video Yes
Flashlight No
Connectivity GPRS Yes
HSDPA No
EDGE Yes
3G Yes
WiFi Yes
Bluetooth Yes
A2DP No
USB Yes
Ringtones Type yes
Memory
Card slot no
Internal user memory 8gb
Battery
Stand-by time Up to 250 hours
Talk time Up to 8 hours
Features Messaging SMS, Email
FM radio No
Games No
Speaker phone Yes
Operating System OS X v10.4.8
Touch-screen Yes
General Network GSM 850 / GSM 900 / GSM 1800 / GSM 1900
Announced 2007, January
Status Available
Size Dimensions 115 x 61 x 11.6 mm
Weight 135 g
Display Type Touchscreen, 16M colors
Size 320 x 480 pixels, 3.5 inches
Multi-touch input method
Accelerometer sensor for auto-rotate
Proximity sensor for auto turn-off
Ringtones Type Polyphonic, MP3
Customization Download
Vibration Yes
3.5 mm headset jack
Memory Phonebook Advanced, Photocall
Call records Yes
Card slot No
4/8 GB shared memory
Data GPRS Yes
HSCSD No
EDGE Yes
3G No
WLAN Wi-Fi 802.11b/g
Bluetooth Yes, v2.0
Infrared port No
USB Yes, v2.0
Features OS Mac OS X v10.4.8
Messaging SMS, MMS, Email, Instant Messaging
Browser HTML (Safari)
Games Yes
Camera 2 MP, 1600x1200 pixels, video
Google Maps
Widgets support
iPod audio/video player
PIM including calendar, to-do list
Photo browser/editor
Voice memo
Integrated handsfree

Battery Standard battery, Li-Ion
Talk time Up to 5 h

WE MAKE SHIPPMENT VIA UPS OR FEDEX EXPRESS OR DHL EXPRESS IN 2 DAYS AFTER CONFIRMATION OF PAYMENT.........

Email address : mary_sales005@hotmail.com
mary_enquiry005@hotmail.com

 
Wed, Sep 10, 2008 10:18 EDT
Anonymous user
Posted by: Anonymous
Rating:

This IS A SCAM!! SHE WILL TAKE YOUR MONEY AND NOT DELIVER!!!!
Email address : mary_sales005@hotmail.com
mary_enquiry005@hotmail.com IS A SCAM!!!!!!

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About this Blog

Al Sacco writes about (and drools over) anything and everything mobile or wireless as it applies to the global workforce--with a focus on BlackBerry smartphones.

Got tips? Send 'em Al's way.

Follow this blog on Twitter: @MobileWorkHorse.

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