Rants
Questions
Soapbox
Best Practices
Apply today for a FREE subscription to CIO Magazine!
Mon, Jul 7, 2008 15:03 EDT

|
Posted by: Al Sacco in Best Practices Topic: Personal ManagementBlog: Mobile WorkHorse
Current Rating: |
Notebook computer thieves have found a thriving new hunting ground: The airport.
Some 637,000 laptop computers are stolen each year from medium- and large-sized airports in the United States, and on average more than two-thirds of those machines are never returned to their rightful owners, according to research released in late June.
That breaks down to approximately 10,278 stolen or missing laptops a week from 36 of the nation's largest airports, and about 1,997 missing notebooks per week from 70 medium-sized airports, according to the research, aptly named, "Airport Insecurity: The Case of Lost Laptops." The research was conducted by market-research-firm the Ponemon Institute on behalf of Dell. Dell is not only one of the nation's leading producers of notebook and desktop PCs, it also recently launched new security services to help its commercial customers recover lost or stolen laptops, as well as protect data stored on compromised machines.
Airports are among the top locations from which thieves look to steal notebook computers, along with parked cars and hotels, and it's the hustle and bustle of airport security checkpoints that give miscreants the few seconds of confusion they need to grab a computer that has been removed from a bag for scanning and be gone, according to the U.S. Federal Trade Commission. (Interestingly, the Federal Communications Commission [FCC] could soon modify its laptop security policies to allow travelers to employ "checkpoint-friendly" cases that offer clear X-ray images of items inside without zippers, pockets or other compartments to block the view, according to USAToday.com.)
Laptop theft can be a major issue for businesses and their remote employees for obvious reasons, not the least of which is the fact that many corporate laptops contain sensitive—in some cases, irreplaceable—information. And though the majority of travelers carry very little of value within their notebooks, those who do store an average of $525,000 worth of data, according to iBahn, which sells secure broadband services to hotels and conference centers.
The five large U.S. airports with the highest levels of laptop theft, according to the research, are LAX Los Angeles International; Miami International; JFK International (NYC); Chicago O'Hare International; and Newark Liberty International. The five medium-sized U.S. airports with the most notebook theft are Norman Y. Mineta San Jose International; Austin-Bergstrom International; San Antonio International; Ft. Myers Southwest Florida International; and Fort Lauderdale/Hollywood International, Ponemon says.
What follows is a quick list of tips and resources to help ensure that you and your employees don't become related statistics.
1) Lock Up That Laptop
Though most notebook-specific locks won't likely be enough to deter serious thieves, they're good for thwarting folks looking for a simple grab-and-go. And they're one of your cheapest options, with some locks retailing for less then $25.
2) Use Notebook Alarms
There are various types of alarms for laptops computers, motion sensitive, cable based and more, which sound alarms to alert you of a potential theft.
3) Employ Software Recovery Tags and Services
Laptop and tracking recovery software, like Dell's ProSupport Mobility Services, keeps tabs on your notebook wherever it may be by checking on utilities that occasionally connect to central Web servers. From there, those central servers can pin-point a laptop's location and send the boys in blue to recover it, among other possible responses.
Recovery tags depend on the kindness of others who might find your lost laptop to return it to you, based on information you've provided and tagged your machine with. Most tags include some sort of identifying information, a reward for returned goods and an 800 number
I read this report as well, and I am shocked that this statistic continues to grow despite the supposedly increased awareness of data security, and of terrorism. Even at its most base level, I protect my laptop like my wallet because it has so much of my work and ... stuff ... on it!!! Losing my laptop would create the same kind of nightmare of worry and access recovery as losing my wallet would.
What I fear is that as computing power continues to create ever smaller computing devices, data theft, and therefore things like identity theft, corporate espionage, and even terrorism will increase, as well.
I think the final solution will have to be wearable electronics. Seriously. Not many people forget where they left, say, a limb or a finger. Even taking one step back from that futuristic vision of "bionics", few people leave their favorite watch or similar laying around. If we could embed the equivalent data retention that even a high-end iPod into a watch, we would have a more secure data source than laptops and cell phones since it is physically attached to its user. If we could then add a biometric source linking that item to its specific user, then theft is still a deterent. And further, if that biometric was also used to encrypt/decrypt a bluetooth or related signal, so that the data could be accessed only by that person, only with their selected devices - laptops, cell phones, music players, etc - and only over short distances, again, we have a mobile solution to data availability.
Anyone care to bet that such a device either already exists or is in the works somewhere? Heck, I've got an 8GB USB drive that my ingenious teenage son superglued to the inside of an old watchband (great minds think alike ... actually, truth be told, the above ideas were the brainchild of my father and my son recently).
BTW - if anyone knows of such devices, please let us all know!!!! I'll get in line right now, to beat the Christmas rush!
Mark Cummuta