NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Mon, Aug 10, 2009 9:50 EDT

Project Prioritization Process – A Pragmatic Insight

Another Blog on much talked about Prioritization Process. A hybrid approach. Numeric, Intuitive & Analytical

Topic: IT Organization Management

Current Rating: 4 Comments: 3

Aligning business goals and prioritizing projects based on corporate strategy seems a natural progression, but is far from a practical reality in most matrix organization. Statically just about a tenth of project organizations have managed to put in place a half decent, transparent Project Prioritization policy. Worryingly, almost two thirds have no formal prioritization process and are ‘blissfully’ unaware of the consequential impact.

Today’s dynamic business environment and organizational readiness warrant a consistent Project Management and prioritization policy to encourage refining of operational efficiencies which in turn could translate into strategic business initiatives and generate intrinsic value neurons. A well oiled system would effectively prioritize between a mandatory, strategic, tactical and compliance projects, and still be on the right side of Kirchhoff’s Law. In other words, personal interest, coercion, hunches, knowledge levels or influences would no more define project consistency and priority, but the business goals.

Then why doesn’t everyone do it?? An obvious question I suppose!! Answer lies somewhere in the responses which might just sound a bit too familiar….“We all know which projects are the most important ones” … “All of our projects are important” ….”Our business is changing on a daily basis”….”We do not need an extra layer of bureaucracy, which limits our flexibility”…

These reasons would continue to be true unless the top management is prepared to be the power sponsor for the cause. Spinning a new wheel might be a concern, but improving operational efficiency of existing systems, may attract a few buyers. Since this process can be readily integrated with nominal effort into existing request mechanism processes like desktop forms or high end dPMM or automated enterprise applications, development cost can be ignored as a barrier. Benefits and value of deploying this process are not ephemeral and a slight increase in annual operational efficiency can contribute to a big chunk in savings though some organizations choose to value the project based on Financial parameters like ROI, payback period etc. Apparently, penning down the risks associated with the project along with CTQs and CSFs will give an edge to the whole plan.

Next step is to define the scope, outlining and emphasizing on In-scope and Out-scope activities. While designing the process, questions like “whether the process/application be implemented only for projects or also for high volume low effort activities? How would informal tasks or undocumented activities of a few hours be accounted for? How the criteria could be different with routine or emergency issues?” are vital to be discussed and brainstormed. Failing to define clear scope may make this process a burden, as resources will keep on multitasking and will be in a state of confusion if any out of scope request comes to them. Getting data from current project inventory will be valuable.

Once we have a well defined scope, based on experience, mutual discussions with leaders and available project data, we will have to establish quantifiable criteria to score the projects. Some of the common criteria are alignment with Organizations goals, type of Project (Compliance, Strategic, Tactical, Quick-Win, and Support, depending on request mechanism system), Cost/Benefit Analysis and Constrained date.

Finally, the easy bit, most organizations use scoring rules to prioritize projects as they systematize and automate prioritization of projects. Below are a few examples of prevalent Scoring Models:

One dimensional Scoring Grid
Different evaluation criteria are given as scoring option and if a project gets negative in any of such criteria, it will on the lowest priority. For eg:

Criteria: Alignment with Organization Goals

* Project aligns to 3 or more Goals (+ve)
* Project aligns to one or more Goals (neutral)
*

You do not have flash or javascript support.
Average (2 votes)
4
 
 
Mon, Aug 10, 2009 19:32 EDT
Anonymous user
Posted by: Anonymous
Rating:

Enjoyed your article. A great number of my prioritization needs have been elegantly resolved since I found a new MCDM tool, ChoiceAnalyst.

I could describe it in depth, but its value is evident when viewing its Video Tutorial here: http://go.catalyst.com/?linkid=8034156

Cheers,

Howard Fine
Director of IT
The Ben Tobin Companies

 
Tue, Aug 11, 2009 10:13 EDT
Anonymous user
Posted by: Anonymous
Rating: 70

Hi Anima,

Nice Article. I was looking for something similar for my company and landed on yours. Thanks. Now I got the direction on how to implement priority system in-house as we donot have lucrative budget to purchase commercials ones. Can I please contact you for further information for my presentation?

Thank you
Rick Punelly

 
Wed, Aug 12, 2009 3:48 EDT
Posted by: Anima Shrivastava
Rating:

Rick,

Sure, anytime.

- Anima

Post new comment

* Subject:
* Username:
* E-mail:
The content of this field is kept private and will not be shown publicly.
Homepage:
* Body:
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <blockquote> <strike> <p> <br>
  • Lines and paragraphs break automatically.
More information about formatting options

* Denotes required field.

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 113 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware  Read this White Paper »

 

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Defend Against Blended Threats: What You Need to Know

Blended Web and email threats are becoming increasingly complex and represent a huge...  View Now »

 

Prescriptive Actions to Reduce Risk

In this Webcast, learn best practices for effective systems management in a heterogeneous environment and keep client systems cost under control.   View Now »

 

Webcast- Vantage 11: Redefining Application Performance Management

Compuware's latest release, Vantage 11, is a major advance in end-to-end application performance management--bringing together proactive issue identification, quantification of business impact and problem resolution into a single solution. Tune in to learn how Vantage 11's top-down approach helps you make better decisions and dramatically lower operations costs.  View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

Ready to virtualize tier one applications? Check your virtualization maturity.

Think you can't afford a Cisco Switch? Cisco Catalyst Switches are now more affordable.

Five minute business analytics assessment. Immediate results.

The Case for Investing in Business Analytics Technology. Read white paper.

Upgrading to VMware vSphere with vWire

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs

Return on Information: Google Enterprise Search pays you back

ROI of Application Delivery Controllers

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication

White Paper: Right-Sizing Your Power Infrastructure

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

Increase UPS efficiency without sacrificing protection.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

World-class trading technology solutions from NYSE Technologies.

If You're Paying for Telecom, You're Paying Too Much. Contact Asentinel Today.

Trade-In your old printer and save up to $1,000 plus free recycling!

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Live Webinar: Applying Business Analytics. Click here to learn more

Removing Barriers To Better Server Virtualization Efficiency

4G Revisited. The Continued Evolution of Wireless Mobility.

What's Next for Enterprise Resource Planning?

Maximizing website Return on Information with high-quality search

Gartner Magic Quadrant, Application Delivery Controllers 2009

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths