NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Wed, Sep 2, 2009 11:04 EDT

Chrome Confusion: Google Must Educate Consumers on Browser and OS

While the idea behind Chrome is sound, Google needs to make sure everyday people know about it.

Topic: Applications

Blog: Web 2.0 Advisor

Current Rating: 0 Comments: 0

If Google wants people to start using its Chrome browser and upcoming Chrome OS to compete with Microsoft more aggressively, it must ensure that mainstream computer users -- not just bloggers, analysts and journalists -- know that Chrome exists. 

The company took an important step toward that goal by securing a deal with Sony in which the manufacturer will install Chrome on some of its Netbook computers, we learned Monday via The Wall Street Journal.
If Google wonders what it feels like for Microsoft to trail so much in search, Google should just look at the browser market.

"As of July, Chrome accounted for 2.6% of the global Web browser market, according to Net Applications. Microsoft’s Internet Explorer accounted for 67.7%," the WSJ reported. 

Lately, Google has shown a willingness to bring its message to a more mainstream audience. Recently, it launched a billboard campaign to push Google Apps, the web-based software that includes Gmail, Calendar, Docs & Spreadsheets. The billboards include messages that resonate with people who need IT to manage all their software needs, and show that Google, where everything is updated in the cloud, can serve as a better alternative.

But Chrome (and eventually a Chrome OS) will be a whole other ballgame. For one, browsers and operating systems just aren't sexy in the eyes of consumers. So many people have used Windows for so long you wonder if they will want to switch. The notion that it's more efficient to "run apps in the cloud" won't make any sense to many consumers. It's too jargon-y. It's too abstract.

But Google could borrow some pages from Apple's playbook. Though Apple pushes design and simplicity in its marketing, it also appeals to the real-world problems that users face; not philosophies about software design and delivery. Is your browser always running at a snail's pace? Does your computer get a virus every month? Those are questions Apple sometimes touches on in the "I'm a Mac" ads.

That said, Google shouldn't ignore Microsoft's recent effectiveness in marketing, either. Google needs to offer an effective alternative to Apple users, too. Google might argue, for instance, that with Chrome, you get the efficiency of a Mac OS for a fraction of the price.

Ultimately, it will be a tough road. Wal-Mart tried selling PCs with Linux installed on them, and we know how badly that went. But Chrome is like Linux with the shiny Google brand on it. Googleshould utilize the built in affinity it has with consumers as best it can.

You do not have flash or javascript support.
Average (0 votes)
0
 

Post new comment

* Subject:
* Username:
* E-mail:
The content of this field is kept private and will not be shown publicly.
Homepage:
* Body:
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <blockquote> <strike> <p> <br>
  • Lines and paragraphs break automatically.
More information about formatting options

* Denotes required field.

About this Blog

C.G. Lynch chronicles what matters (and what doesn't) in the world of social networking, Web 2.0 and consumer applications.

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 113 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware  Read this White Paper »

 

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Defend Against Blended Threats: What You Need to Know

Blended Web and email threats are becoming increasingly complex and represent a huge...  View Now »

 

Prescriptive Actions to Reduce Risk

In this Webcast, learn best practices for effective systems management in a heterogeneous environment and keep client systems cost under control.   View Now »

 

Webcast- Vantage 11: Redefining Application Performance Management

Compuware's latest release, Vantage 11, is a major advance in end-to-end application performance management--bringing together proactive issue identification, quantification of business impact and problem resolution into a single solution. Tune in to learn how Vantage 11's top-down approach helps you make better decisions and dramatically lower operations costs.  View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

Ready to virtualize tier one applications? Check your virtualization maturity.

Think you can't afford a Cisco Switch? Cisco Catalyst Switches are now more affordable.

Five minute business analytics assessment. Immediate results.

The Case for Investing in Business Analytics Technology. Read white paper.

Upgrading to VMware vSphere with vWire

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs

Return on Information: Google Enterprise Search pays you back

ROI of Application Delivery Controllers

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication

White Paper: Right-Sizing Your Power Infrastructure

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

Increase UPS efficiency without sacrificing protection.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

World-class trading technology solutions from NYSE Technologies.

If You're Paying for Telecom, You're Paying Too Much. Contact Asentinel Today.

Trade-In your old printer and save up to $1,000 plus free recycling!

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Live Webinar: Applying Business Analytics. Click here to learn more

Removing Barriers To Better Server Virtualization Efficiency

4G Revisited. The Continued Evolution of Wireless Mobility.

What's Next for Enterprise Resource Planning?

Maximizing website Return on Information with high-quality search

Gartner Magic Quadrant, Application Delivery Controllers 2009

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths