NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Tue, Jun 26, 2007 16:18 EDT

E+R=O (Event + Reaction = Outcome)

Topic: IT Organization Management

Current Rating: 4 Comment: 1

I spend my days with a number of very passionate, driven, perceptive and intelligent people. As Chief Information Officer it is an incredible position to be in, surrounded by a strong team, by strong leaders. One of these leaders is Rob Meikle, Rob came to the city from the private sector a number of years ago and has been a driver at the city in respect to moving the Information and Technology solutions agenda forward. Rob has one eye on the needs of the business and the other on his team, keeping both in balance, always having a pulse on what is “Happening”.

Recently Rob presented the IT Leadership team with his latest observation. Within each organization there are events, events of an individual nature, events of a corporate nature. Each of us are faced with ‘events’ everyday, hey there are also events outside of work, you know in the other part of life.
When an event presents itself, we react. We can react to an event in many different ways, even no reaction is a reaction. We can react positively or negatively, we can be supportive in our reaction, or we can react in a way that implies that there must be “more to the story than being reported”. Some people react in a way that causes those around them to connect the dots associated with an event pathologically, you know creating their own reality and then communicating it to others (also known as the grape vine). How we react to an event is the measure of our maturity and character. Taking the event and adding our reaction creates the “Outcome”.

Outcomes can sometimes come across as not “controllable” or out of control, however our reaction is controllable. How we react in a situation, based on an event guides the outcome. We cannot control the events, we cannot always control the outcomes, but we can control our reaction to an event thus guiding the outcome. How we react in any given situation is a choice. Reacting in a way that is supportive of the people around you, supportive of the leadership is very important. Not being drawn in by a “side” is also important. As I always say, Common Sense and The Truth are powerful allies. On their own they are great, but combined

You do not have flash or javascript support.
Average (2 votes)
4
 
 
Thu, Jun 28, 2007 16:52 EDT
Posted by: remi
Rating:

I am not sure I am getting the non-obvious part of your point, so you might want to elaborate further.

Yes we react to external events, (OK, I should explain external better) and while we cannot control the outcome, we can control and monitor our reaction. It does not seem like a big founding to me. In other words, we create our own reality, sure. Was it your point?

Post new comment

* Subject:
* Username:
* E-mail:
The content of this field is kept private and will not be shown publicly.
Homepage:
* Body:
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <blockquote> <strike> <p> <br>
  • Lines and paragraphs break automatically.
More information about formatting options

* Denotes required field.

Hot Conversations

Take My Windows 7 Please: A Resale Tale

Posted by Shane ONeill in News | 6 comments

Creating a Privacy Policy Part V

Posted by Ariel Silverstone in Best Practices | 1 comments

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 113 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware  Read this White Paper »

 

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Defend Against Blended Threats: What You Need to Know

Blended Web and email threats are becoming increasingly complex and represent a huge...  View Now »

 

Prescriptive Actions to Reduce Risk

In this Webcast, learn best practices for effective systems management in a heterogeneous environment and keep client systems cost under control.   View Now »

 

Webcast- Vantage 11: Redefining Application Performance Management

Compuware's latest release, Vantage 11, is a major advance in end-to-end application performance management--bringing together proactive issue identification, quantification of business impact and problem resolution into a single solution. Tune in to learn how Vantage 11's top-down approach helps you make better decisions and dramatically lower operations costs.  View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

See how AT&T can help protect your network.

Top Five CIO Challenges

Streamline IT Costs. Boost Performance with WAN Optimization.

Want to know how you can maximize employee productivity?

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

Increase UPS efficiency without sacrificing protection.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

Ready to virtualize tier one applications? Check your virtualization maturity.

Think you can't afford a Cisco Switch? Cisco Catalyst Switches are now more affordable.

Five minute business analytics assessment. Immediate results.

The Case for Investing in Business Analytics Technology. Read white paper.

White Paper: Right-Sizing Your Power Infrastructure

Webcast: Unleashing the Power of Customer Data

White Paper: Managed Security for a Not-So-Secure World

SharePoint - Unchecked growth of content is unsustainable.

White Paper: Legacy Tools: Not Built for the Helpdesk

Taking a Seat at the Executive Table: The Reality of Virtualization

Five-Step Mobility Management Plan

White Paper: Next Generation Remote Infrastructure Management

Disciplined Autonomy: Resolving the Tension Between Flexibility and Control

Join us at the US-Brazil IT-BPO Summit, on November 10th in New York.

Unified Communications: Thoughts, Strategies and Predictions. Join the discussion

Read the RSA report: Security for Business Innovation

Webcast: Looking to the Cloud for Email and Collaboration Services

64-page prescriptive guide to security, compliance, and IT operations.

Keep your IT expertise up to date. Join the Intel Premier IT Professionals.

A new fleet of PCs with a total ROI in 10 months. Find your ROI.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

World-class trading technology solutions from NYSE Technologies.

If You're Paying for Telecom, You're Paying Too Much. Contact Asentinel Today.

Trade-In your old printer and save up to $1,000 plus free recycling!

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Live Webinar: Applying Business Analytics. Click here to learn more

White Paper: 4 Customer Service Myths

Mobile Security: The Essential Ingredient for Today's Enterprise

White Paper: Improve Agility with Operational Responsiveness

White Paper: 5 Best Practices for Smartphone Support

Global Research: CIOs Weigh In On Virtualization

5 Key Virtualization Management Challenges

Learn How Web Site Performance Impacts Shopper Behavior

IDC White Paper: CCM for IT Compliance and Risk Management

Tolly Group Lab Test Results: Cisco vs. ShoreTel