What We're Reading

Blogs and books selected by the staff of CIO magazine from the June 15 issue

to Applications |

Inspire!: Why Customers Come Back
By Jim Champy
Champy’s new book spotlights several underdog companies that have found success by empathizing with consumers (an exception: shoemaker Puma, which took the more orthodox path of outsourcing and slick marketing). The stories are, indeed, inspiring. Authenticity, heart and the courage to do something new abound. Given the corporate backdrop, though, it’s probably most inspiring that someone could find this many companies to feel good about these days. FT Press, 2009, $22.99

2010 Federal Budget
Good reading—wait! Come back. We mean it. See how important tech is to the Obama administration. One tidbit: The Bureau of Economic Analysis is asking for more money for an IT revamp. They need a better handle on how innovation and energy prices impact the gross domestic product. 

CTO/CIO Perspectives
Intensely Practical Tips on Information Technology 

By Peter Kretzman
Kretzman, a 25-year IT and online veteran, shares thoughts on focusing product and application development as well as enhancing and maintaining world-class operations. He also points out that many departments survive by hiding inefficiencies, oversights and missed opportunities.

Say Everything 
How Blogging Began, What It’s Become, and Why It Matters

By Scott Rosenberg
One of the joys of the Internet boom was reading accounts by insiders who understood what was happening and what it all meant. Blogging isn’t the Internet, of course, but Rosenberg lays out how it’s changing notions of privacy and democracy. Along the way, we meet Blogger founder Evan Williams (now of Twitter fame), Josh Marshall of Talking Points Memo and other early giants. The news industry thinks it can survive blogging by libeling it, but publishers forget that they stand on the shoulders of men and women—many of them ninnies—whose only license to speak was access to a printing press. This book is the perfect antidote for stubbornly outdated images of blogging. Random House, 2009, $25.95

CIO Corner
 By John David Son
John David Son, CIO of the Marshall County School District in Kentucky, shares his implementation stories and integration techniques for K-12 school systems, reviews of new technologies and thoughts on tech initiatives in his district.  

Candid CIO 
By Will Weider
Candid he may be, but Weider, CIO of Ministry Health Care and Affinity Health System, excels when it comes to understanding core issues often obscured beneath layers of complexity. One post lauds the Certification Commission for Healthcare Information Technology, then filets the nonprofit standard-bearer for health care IT, citing its shortcomings.  

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Cloud computing has emerged as one of the most significant game changers to hit the technology landscape in the past 20 years. With this massive expansion of the cloud, the perception of the IT organization is shifting from a utility player to a change agent. This eBook breaks down five ways progressive organizations are using cloud-based IT Management solutions to help drive innovation and become more strategic, including: adding visibility and analytics, speeding up time-to-value, lowering costs, improving prioritization, and providing a blueprint for future cloud deployments.
Read the white paper to see how IBM helped Citigroup deliver new services and enhancements to their 200 million customers faster.
There are 3 ways to modernize legacy applications: rewrite completely, acquire packaged solutions or migrate existing code. This paper explains why it's best to migrate and how IBM® Rational® software can help.
Accommodating specific lines of business can result in a hybrid ecosystem of applications and servers. The resulting complexity of this architecture makes for an environment that is costly to maintain and difficult to change when addressing new challenges.
This whitepaper will help you to define a mobile device passcode policy. Security managers must attempt to reconcile two opposing goals. They must: 1) create a passcode policy that is strong enough to protect the device if it is lost or stolen, while: 2) not annoying users with needless length or complexity.
This whitepaper, authored by The Radicati Group, looks at the key reasons organizations should consider moving to a cloud-based archiving solution. Email archiving solutions enable organizations to store, monitor, and collect electronic data exchanged by their users to comply with internal policies and regulations.
ATERNITY will showcase a 30-minute demo on how Fortune 500 companies are leveraging its award-winning FPI Platform to deliver a user-centric approach to Proactive IT Management.
For businesses to move forward and tap into the ever-expanding universe of Internet users and network-enabled devices, it's critical to learn how to make the transition to IPv6. Learn the critical steps your organization must take to make a seamless transition-and keep your business world connected.
Learn how IT teams can protect against spear phishing tactics. Harry Sverdlove, chief technology officer of Bit9 offers a frank discussion about spear phishing - the most common technique used in today's advanced attacks.
Learn how to build a solid business case for your migration to Red Hat Enterprise Linux so you can run leaner, innovate faster, be more flexible and own the New Now.
Social media isn't about you; it's about everything around you. As you consider how your customers want to communicate with you, social media is something that can't be ignored. But what should your strategy be? Is social media "just another channel?" What kind of a plan makes sense for your contact center and for your customers? Join our experts as they share their insight and research results.
Hardware tokens were a popular method of strong authentication in past years but the cumbersome provisioning and distribution tasks, high support requirements and replacement costs have limited their growth. The additional log-in steps that hardware tokens require and the resulting user frustrations have limited adoption and make them impractical for larger scale partner and customer applications.

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