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Sat, Jul 19, 2008 1:03 EDT

SaaS should meet customer requirement..

Posted by: Suvendu Sahoo
Rating:

Here are some of the questions SaaS provider should answer in the context of their future viability :

1. Are the SaaS providers targeting the right market or they focusing the same market as the traditional software companies ?
2. Is the value proposition based only on the monetary cost of ownership ?
3. How does SaaS meet the challenges when hosted application requires complex integration with existing legacy and other 3rd party applications ?
4. Do they meet the requirements of compliance and regulatory requirement ?
5. How portable the SaaS application -if the customer wants to move from one service provider to another ?
6. How flexible and agile the SaaS provider is to meet the dynamic business needs of the customer?

Only those SaaS ventures, which meet these customer requirements will be able to sustain itself as future alternative.

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