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Mon, Jul 14, 2008 10:20 EDT
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Posted by: David McFarlane in Best Practices Topic: IT Organization Management
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You’ve already instituted a travel ban, relinquished the open head count and froze spending for the foreseeable future. These obvious tactics are being executed at companies everywhere in response to the growing fear of the ‘r’ word and all those other water cooler discussions related to cost cutting. You should actually be grateful – yes grateful – that you’ve been forced to push the pause button on your IT projects. Now you have an opportunity to evaluate your IT landscape and uncover lost money hidden within your enterprise applications. Below are seven potential ways to help thaw that frozen IT budget. 1. Focus on only three ‘must complete’ projects to meet end of year deadlines and strictly follow this rule. These projects must include demonstrable, tracked ROI at every stage of the rollout, long-term cost savings for the company -- not just IT, and the protection/preservation of existing IT investments. 2. Assess your assets: get a handle on your application inventory to find out what’s being used and what’s shelfware. You will likely be surprised by the hundreds of applications and multiple versions that could be consolidated or eliminated resulting in significant cost savings in licensing, network management and productivity. 3. Uncover your liabilities: while you’re taking a closer look at your current applications, it’s worth investigating what else has made its way into the infrastructure. While non-IT staff may be nimble at creating mashups, there is an inherent and costly risk with the proliferation of rogue applications – not to mention the impact of crapware and malware on the infrastructure. Consider aligning with human resources to institute a download policy. 4. Extend the life of your existing assets: modernize applications by extending them with new RIA composite applications that consolidate multiple legacy workflows into a new rich user experience over the web, but avoids costly re-writes. 5. Reduce operational costs: by modernizing legacy applications to web applications that eliminate on premise deployments and eliminate the need for costly virtualization software. 6. Renegotiate your licenses: take a closer look at what’s up for renewal (including SaaS licenses) and see if you can strike a longer-term agreement at a lower cost for those enterprise applications that are mission critical for the business. 7. Know what to outsource: improve your development team’s overall productivity and morale by keeping the most innovative, high visibility projects in house and outsourcing the monotonous and time consuming legacy modernization and reverse engineering to low cost services instead of your most expensive and valuable resources with institutional knowledge. Like finding lost money in an old coat, some careful planning and analysis can help CIOs weather the current IT budget storm. David McFarlane is COO of Nexaweb Technologies
You make an excellent point in stating that a frozen IT budget can actually help if it encourages a little healthy self examination. IT divisions are often paralyzed when these things happen, however. Instead of taking a hard look at processes and asset management, a lot of IT "leaders" tend to simply limp along and wait for the money to return (Hint: it won't come back on its own).
In practice, this is an ideal time to implement new processes and streamline existing ones. A hiring freeze is sometimes necessary, but freezing your employee training budget at the same time is a mistake. The right training can help get the most out of each employee, and improve the effectiveness of process implementations. I tend to lean toward ITIL as a framework for process improvement, but there are certainly other ways to go.
When IT directors take the time to build a business case demonstrating the ROI for these kinds of projects, they tend to get funded. Moreover, it makes a strong statement about the value of the IT director to the organization. To quote an old Wall Street axiom, "Everyone is a genius in a bull market". Someone who can lead change during tough times is exponentially more valuable than someone who simply keeps the lights on, and by demonstrating a focus on the strategic Return on IT Investments, you'll be well on your way to getting the budget you need.
Brian Flora
Principal
Creative Enterprise Solutions LLC.
web: http://www.creativeenterrpisesolutions.com
blog: http://www.itsmnow.com
In http://elearnmag.org/subpage.cfm?section=opinion&article=101-1 I present a story about how not having a training budget has advantages over having one!
Lisa Neal Gualtieri, PhD
http://lisagualtieri.com