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Tue, Nov 4, 2008 16:43 EST

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Posted by: Esther Schindler in Questions Topic: DevelopmentBlog: Developer Wisdom
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Microsoft's Internet Explorer 6 is seven years old. It's a pain to write Web applications to run correctly on the notoriously non-standards-compliant Web browser. Should you bother? Do you?
If you want to get a rise out of any Web developer, just mention support IE6. It won't take you long to find programmers posting comments like, "IE6 blows up the navigation, which appears as expected in IE7, FireFox, Opera and Navigator." Everyone knows that IE6's notion of "standards compliance" is as dependable as a politician's promises; yet, supporting the older browser consumes a vast amount of developer time, arcane #ifdefs and eyes of newt. Not to mention cusswords. Lots of cusswords. ("The amount of CSS and JavaScript hacks we had to pull off [to work in IE6] was enough to make you scream," wrote one developer.)
It's particularly irksome to spend a lot of time and energy testing your apps against software that's going away (in some opinions not fast enough). The question is: when is it time to quit IE6 support? With IE7 now leading the Internet Explorer brigade, and Microsoft promising to support IE6 until 2010, at what point can you tell users, "If you're using IE6, it's your own tough luck?"
This is not an idle issue. There's an active discussion in one list I lurk on (which happens to be for open source evangelists, not for Web developers per se); the open source project's site doesn't work correctly in IE6, so it may be chasing away would-be users. About 25% of Internet users run IE6, representing more than all Firefox versions (assuming you trust anyone's Web browser statistics)... well, that's not small change. With IE8 on the horizon, increasing relevance of mobile Web sites and new browsers like Google's Chrome to support, that spells a lot of developer software customization time.
Obviously, every site has its own target user. If you run a consumer e-commerce site, and only 10% of your users run IE6, you have to support them because you don't want to reduce your revenue by 10%. (Somehow this logic has escaped some e-commerce sites where I might otherwise shop, but let's not go down that path.) If you're developing departmental in-house software to run only on your Intranet, you can pay attention to the corporate standard Web browser (at whatever patch level the company blessed) and ignore or sneer at the hoi-polloi who use unsupported browsers. Most sites, however, are somewhere in between.
Which brings us to you. What are your plans for browser support? When will your shop decide that it's no longer worth the time and energy to retrofit your cool, new standards-compiliant and Ajax-heavy website to support IE6 users? If it hasn't happened already, tell me what will force the change... and take our short poll to compare your opinion to other users.
Well you spot anything new, and it's not the first time I read something like this. As you notice, until the market share of IE6 drops under % we should always take care of it when producing web contents. Obviously I'm referring to sites that actually include that kind of target. Currently I'm working with this key in mind: for mainstream browsers the site should be "perfect", on IE6 it should be "usable", never spending too much time on adjusting margins or strange absolute boxes positions: at least the user will not be disappointed and can browse through the site without problems.
Hi,
I happen to work in a big company (300.000 employees) and guess what the company browser is? Right: IE6. For years and years nothing has changed here and only because so many people are using Firefox for surfing they company slowly sees that there are new browsers and browser versions on the market.
The problem is always, that a lot of custom-written, very old applications that happen to be business critical rely on IE6 or an outdated version of Excel or Access. So the change cost and risk when migrating to a newer version or even another browser is quite high.
So don't expect the big businesses to change their old ways anytime soon...
The problem is not with the size of the company, but rather, with the minds & lifestyles of the people!
In my company where about 300 workers are present, all the Intranet apps work with IE6. And it's still not the 300 workers that matters, it's just 'ONE' application developer who plays only within the MS-Environment, and whose mind works in only one direction: Writing code in .NET Framework.
The managers of the company backs up the MS Environment under this argument:
Microsoft is the best! Which other platform could be a better option? Nobody knows.
When opposed and say the Firefox should also be supported, says our MS- developer: Hah, the apps will be run only within the company Intranet. Don't waste your time trying to make it other way.
The basic and minimalistic app and Web UI design should be the solution.
You check your logs, and you see what percentage of your actual users are still coming in with IE6, and then you make the call. I have been known to develop sites which present the same content with a slightly different appearance for IE6 users, but it's more of a passive-aggressive tendency than a technical issue. IE6 users don't deserve smooth-blended transparent drop-shadows. :)
At this point the IE6 issues are so familiar, I find myself writing the hacks into the CSS before I even test. I'm always more concerned about making a site which degrades easily to semantic HTML for less capable browsers. With that as a basis, it is so much easier to adapt your CSS to support legacy browsers.
My vote went for, "No, but we probably should". The truth is that I test rendering of all sites I design in both IE7 and Firefox, and occasionally in Safari...but honestly, if it looks good in Firefox it will usually render correctly in Safari as well.
While it's a good point to judge your design effort time put into making it look right for a certain browser based on user stats, the point is moot if you are developing for a new domain and entirely new web site. So I just always check the following sites (you'll have to Google the sites because I don't want my comment filtered)
BrowsrCamp - Safari screen capture of web pages
IE Net Renderer - Displays your page in IE7/8 (beta) or IE6 and also shows a combo rendering of 6/7 or 7/8 if you like, which applies an overlay of colored areas that show any difference between two versions. Only shows about the top third of the site, though (above the fold)