NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Fri, Sep 19, 2008 17:13 EDT

Four Non-Obvious Things Pink Floyd Can Teach Your Team

Topic: Applications

Blog: You're the Boss

Current Rating: 5 Comments: 5

The band which produced Dark Side of the Moon has a surprising number of lessons to teach about collaboration, team-building and management skills.

I recently read Mark Blake's Comfortably Numb: The Inside Story of Pink Floyd. It is, as I said in my 5-star Amazon review, a great book about the history of the band that created some of the top-selling albums of all time. At its most obvious level, this is a biography of creativity, innovation and business success. Blake quotes an early Pink Floyd manager as saying, "None of us imagined that decades later you could go to the remotest part of the globe and find cassettes of Dark Side of the Moon rattling around in the glove compartments of Third World taxis."

But without particularly trying to do so, the book also succeeds as a collaboration case study of a team of extremely creative people working together—and some of the points I drew from reading Comfortably Numb demonstrate that many of the "everyone knows" assumptions about team-building are myths. Or at least they can be.

(All this is particuarly poignant at the moment because, as you probably know, Syd Barrett died in 2006, and Richard Wright died this week. Given a long history of Pink Floyd fandom at the Schindler bitranch—my spouse first saw them play during the Meddle tour—we mourn the loss.)

Hiring Based on "Team Fit" is Over-Rated

The hiring process in any IT department (or, actually, any business environment at all) always puts a lot of emphasis on whether the new team member will "fit in" with the existing culture. While there's certainly value in that goal (because we all prefer to work with people we care about and understand), that attitude isn't always right.

As Eugene Nizker wrote recently in 7 Agile Leadership Lessons for the Suits, teams often need someone to take on devil's advocate role to avoid complency, or to challenge assumptions that can get in the way of innovation. Or, as a successful businessman once told me, "When two partners agree all the time, one of them is unnecessary."

That is supremely evident from Pink Floyd's history. While most of them knew each other from childhood in Cambridge, and they moved in the same circles in their London youth (such as attending the same architecture college), they didn't necessarily like one another. In fact, their history is full of stories about the friction between these supremely talented, creative individuals, as well as their efforts to cope with the increasingly fractious leader, Syd Barrett, and the opinionated Roger Waters.

"I actually walked out of one of the first rehearsals," says Gilmour. "Roger had got so unbearably awful, in a way that I'd later get used to, that I stomped out of the room." . . .

"[Syd] was our friend, but most of the time we now wanted to strangle him," admitted Waters.

In some scenarios, you might consider those the antics of creative prima-donnas who can escape consequences because of their business value (and thus appear like "Eric" in Would You Fire This Person?). But at the time this anecdote took place, Pink Floyd was far from superstar status; their big hit was "See Emily Play," which had reached #5 on the UK pop charts.

But the team could focus, and for the movie soundtrack La Vallée, they recorded 10 songs in 14 days, despite a whistle-stop tour of Japan in the middle of it all. Says the book, "As Nick Mason would admit later, 'We had no scope for self-indulgence.'"

The lesson,

You do not have flash or javascript support.
Average (4 votes)
5
 
 
Tue, Sep 23, 2008 11:57 EDT
Anonymous user
Posted by: Brian C
Rating: 63.3333

Well done. Great article on inter personal relationships and how it makes a team stronger or destroys it. My first Floyd concert was the Animals Tour, Cleveland, 1977. I bought my ticket at a thruway exit driving from Buffalo to Cleveland, it was sold out, and yes the pig did fly that night.

 
Tue, Sep 23, 2008 15:05 EDT
Anonymous user
Posted by: Anonymous
Rating: 56.6667

Thanks a great article but we don't need no education.

 
Tue, Sep 23, 2008 19:30 EDT
Anonymous user
Posted by: Dr. Jim Anderson
Rating: 83.3333

Great posting, but you forgot the most important point. The single characteristic of Pink Floyd that everyone in IT would love to emulate would be to have our work still matter as much as Floyd's. Dark Side of the Moon was initially released in March 1973 and is still played today. Man, I wish that I could say the same about any of the IT projects that I've worked on...
.
- Dr. Jim Anderson
The Business of IT Blog

 
Fri, Sep 26, 2008 19:30 EDT
Posted by: Eugene Nizker
Rating: 76.6667

When I build teams, I try to attract people who think outside the box and who are not afraid to express their ideas, even if they are in "overwhelming minority". But then we always have battles in the team, sometimes fierce battles.

Somehow these teams manage to always produce, but that's probably by accident. :)

Thank you for the article, Esther.

Eugene Nizker
Evident Point Software

 
Thu, Oct 23, 2008 8:04 EDT
Anonymous user
Posted by: John Baerg
Rating: 90

Great article, Esther. The analogies are, in my opinion, accurate.

For example, we recently hired a web graphics artist, simply because he was "different". Our programmers are all left-brained C# experts, who write great code but couldn't draw a stick figure on a Use Case diagram.

On a personal note, I'm fond of quoting George Bernard Shaw: "... all progress depends on the unreasonable man". Some folks can be demanding, unyielding and obnoxious. Yet they're the first choice for getting new intiatives done on time, on budget.

Diversity and tolerance are not altruistic; they're vital.

John Baerg
CIO, Apex Lending, Inc.

Post new comment

* Subject:
* Username:
* E-mail:
The content of this field is kept private and will not be shown publicly.
Homepage:
* Body:
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <blockquote> <strike> <p> <br>
  • Lines and paragraphs break automatically.
More information about formatting options

* Denotes required field.

About this Blog

How would you solve this management problem?

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 113 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware  Read this White Paper »

 

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Defend Against Blended Threats: What You Need to Know

Blended Web and email threats are becoming increasingly complex and represent a huge...  View Now »

 

Prescriptive Actions to Reduce Risk

In this Webcast, learn best practices for effective systems management in a heterogeneous environment and keep client systems cost under control.   View Now »

 

Webcast- Vantage 11: Redefining Application Performance Management

Compuware's latest release, Vantage 11, is a major advance in end-to-end application performance management--bringing together proactive issue identification, quantification of business impact and problem resolution into a single solution. Tune in to learn how Vantage 11's top-down approach helps you make better decisions and dramatically lower operations costs.  View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

Ready to virtualize tier one applications? Check your virtualization maturity.

Think you can't afford a Cisco Switch? Cisco Catalyst Switches are now more affordable.

Five minute business analytics assessment. Immediate results.

The Case for Investing in Business Analytics Technology. Read white paper.

Upgrading to VMware vSphere with vWire

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs

Return on Information: Google Enterprise Search pays you back

ROI of Application Delivery Controllers

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication

White Paper: Right-Sizing Your Power Infrastructure

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

Increase UPS efficiency without sacrificing protection.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

World-class trading technology solutions from NYSE Technologies.

If You're Paying for Telecom, You're Paying Too Much. Contact Asentinel Today.

Trade-In your old printer and save up to $1,000 plus free recycling!

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Live Webinar: Applying Business Analytics. Click here to learn more

Removing Barriers To Better Server Virtualization Efficiency

4G Revisited. The Continued Evolution of Wireless Mobility.

What's Next for Enterprise Resource Planning?

Maximizing website Return on Information with high-quality search

Gartner Magic Quadrant, Application Delivery Controllers 2009

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths