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Fri, Sep 19, 2008 17:13 EDT

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Posted by: Esther Schindler in Best Practices Topic: ApplicationsBlog: You're the Boss
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The band which produced Dark Side of the Moon has a surprising number of lessons to teach about collaboration, team-building and management skills.
I recently read Mark Blake's Comfortably Numb: The Inside Story of Pink Floyd. It is, as I said in my 5-star Amazon review, a great book about the history of the band that created some of the top-selling albums of all time. At its most obvious level, this is a biography of creativity, innovation and business success. Blake quotes an early Pink Floyd manager as saying, "None of us imagined that decades later you could go to the remotest part of the globe and find cassettes of Dark Side of the Moon rattling around in the glove compartments of Third World taxis."
But without particularly trying to do so, the book also succeeds as a collaboration case study of a team of extremely creative people working together—and some of the points I drew from reading Comfortably Numb demonstrate that many of the "everyone knows" assumptions about team-building are myths. Or at least they can be.
(All this is particuarly poignant at the moment because, as you probably know, Syd Barrett died in 2006, and Richard Wright died this week. Given a long history of Pink Floyd fandom at the Schindler bitranch—my spouse first saw them play during the Meddle tour—we mourn the loss.)
Hiring Based on "Team Fit" is Over-Rated
The hiring process in any IT department (or, actually, any business environment at all) always puts a lot of emphasis on whether the new team member will "fit in" with the existing culture. While there's certainly value in that goal (because we all prefer to work with people we care about and understand), that attitude isn't always right.
As Eugene Nizker wrote recently in 7 Agile Leadership Lessons for the Suits, teams often need someone to take on devil's advocate role to avoid complency, or to challenge assumptions that can get in the way of innovation. Or, as a successful businessman once told me, "When two partners agree all the time, one of them is unnecessary."
That is supremely evident from Pink Floyd's history. While most of them knew each other from childhood in Cambridge, and they moved in the same circles in their London youth (such as attending the same architecture college), they didn't necessarily like one another. In fact, their history is full of stories about the friction between these supremely talented, creative individuals, as well as their efforts to cope with the increasingly fractious leader, Syd Barrett, and the opinionated Roger Waters.
"I actually walked out of one of the first rehearsals," says Gilmour. "Roger had got so unbearably awful, in a way that I'd later get used to, that I stomped out of the room." . . .
"[Syd] was our friend, but most of the time we now wanted to strangle him," admitted Waters.
In some scenarios, you might consider those the antics of creative prima-donnas who can escape consequences because of their business value (and thus appear like "Eric" in Would You Fire This Person?). But at the time this anecdote took place, Pink Floyd was far from superstar status; their big hit was "See Emily Play," which had reached #5 on the UK pop charts.
But the team could focus, and for the movie soundtrack La Vallée, they recorded 10 songs in 14 days, despite a whistle-stop tour of Japan in the middle of it all. Says the book, "As Nick Mason would admit later, 'We had no scope for self-indulgence.'"
The lesson,
Well done. Great article on inter personal relationships and how it makes a team stronger or destroys it. My first Floyd concert was the Animals Tour, Cleveland, 1977. I bought my ticket at a thruway exit driving from Buffalo to Cleveland, it was sold out, and yes the pig did fly that night.
Thanks a great article but we don't need no education.
Great posting, but you forgot the most important point. The single characteristic of Pink Floyd that everyone in IT would love to emulate would be to have our work still matter as much as Floyd's. Dark Side of the Moon was initially released in March 1973 and is still played today. Man, I wish that I could say the same about any of the IT projects that I've worked on...
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- Dr. Jim Anderson
The Business of IT Blog
When I build teams, I try to attract people who think outside the box and who are not afraid to express their ideas, even if they are in "overwhelming minority". But then we always have battles in the team, sometimes fierce battles.
Somehow these teams manage to always produce, but that's probably by accident. :)
Thank you for the article, Esther.
Eugene Nizker
Evident Point Software
Great article, Esther. The analogies are, in my opinion, accurate.
For example, we recently hired a web graphics artist, simply because he was "different". Our programmers are all left-brained C# experts, who write great code but couldn't draw a stick figure on a Use Case diagram.
On a personal note, I'm fond of quoting George Bernard Shaw: "... all progress depends on the unreasonable man". Some folks can be demanding, unyielding and obnoxious. Yet they're the first choice for getting new intiatives done on time, on budget.
Diversity and tolerance are not altruistic; they're vital.
John Baerg
CIO, Apex Lending, Inc.