Wed, Nov 29, 2006 23:57 EST

Finding the Needle in the Haystack

Current Rating: Comments: 2

For those of you who work in information intensive industries like mine, I think that you'd probably agree that managing information within your enterprise can be a challenging task. How often do you spend time trying to find some nugget of information that existed somewhere in an email, file, wiki or intranet? And with the explosion in the sheer volume of information out there, the problem isn't getting any easier.

At the same time, how many of you have found a 'knowledge management' solution that actually works? Not me. Yes, Google's enterprise search is a step in the right direction, and their acquisition of Jotspot, a leading provider of hosted wikis, will take them much further down the road solving the problem of organizing your information for you.

Lately, I have come across a few companies doing some interesting things to crack the code to the problem of knowledge management, by delivering applications that build on a few common principles:

Using search as the metaphor for discovery
Leveraging context to know what information to deliver seamlessly and in real time
Utilizing not only information or applications that reside within an enterprise, but also those that exist on the web; and
Building intelligence into an application to determine what the user is trying to accomplish

I'll be writing more about these kinds of companies in the months to come, but for now, take a look at this screencast from a company called System One, which illustrates many of the concepts that I am thinking about. If this company can deliver at scale what their screencast so elegantly presents, I think they are on to something.

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Mon, Dec 25, 2006 13:58 EST

System one is combination of

Posted by: laith al jazi
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System one is combination of human intelligence and machines power, in my opinion this plat form is extraordinary but the problem is complicatedness, the reason why google as a search engine succeeded is ease of use, any one from dummies to pro's can use it....the requirements to start using system one application could cost you too much..

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Thu, Dec 28, 2006 7:21 EST

Ease of use

Posted by: Axel
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Interesting to see the collaborative fetaures. I think a problem here is that most people use Word to handle text, so the barrier to use this will be a problem. A Norwegian company called IntelliSearch has a similar product with less feautres, but integrated with an advanced Enterprise Search solution. This works when you write in Word. www.intellisearch.no check it out.

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