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Fri, Nov 6, 2009 12:09 EST

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Posted by: Beth Bacheldor in News Topic: ApplicationsBlog: Inside IT Outsourcing
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Earlier in the week, there were media reports that Indian outsourcing firms Tata Consultancy Services (TCS) and Wipro Ltd. have been chatting with Target to buy the retailer’s captive outsourcing
Read more »Mon, Nov 2, 2009 16:37 EST

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Posted by: Beth Bacheldor in Soapbox Topic: ApplicationsBlog: Inside IT Outsourcing
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Okay, I’ll admit it. While I support the “Buy American” mantra, I’ve always been a tad uncomfortable with the rallying cries of those (my dad, my brother, for example) who vow to “Only Buy
Read more »Thu, Oct 29, 2009 15:26 EDT

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Posted by: Beth Bacheldor in News Topic: Partner/Vendor ManagementBlog: Inside IT Outsourcing
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It’s unfortunate, but many companies think once the outsourcing deal is signed, the work is done. Ah, but only if it were. In fact, the perfect parallel to this faulty logic is to think that once
Read more »Fri, Oct 23, 2009 13:24 EDT

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Posted by: Beth Bacheldor in Best Practices Topic: ApplicationsBlog: Inside IT Outsourcing
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More companies are signing help desk outsourcing deals they hope will leech costs from the bottom line, and fewer are hiring outsourcers to create new applications and systems aimed at helping them
Read more »Thu, Oct 22, 2009 4:13 EDT
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Posted by: Anonymous in News Topic: IT Organization Management
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Never do business with Sunsoftwares What they do, is they tell you all the time the project is taking longer. And at the end they do not give you the product you payed for. It was a project of
Read more »Tue, Oct 6, 2009 13:18 EDT
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Posted by: Anonymous in Best Practices Topic: IT Organization Management
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ONSHORE OUTSOURCER DRIVES ENSIM’S DASHBOARD PROJECT DOWN ROAD TO SUCCESS When Santa Clara-based Ensim Corporation decided the time was right to develop a troubleshooting Dashboard for
Read more »Mon, Aug 31, 2009 3:49 EDT
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Posted by: Anima Shrivastava in Best Practices Topic: Partner/Vendor Management
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There are no two opinions that in the past decade ITIL v2 has emerged as the de facto best practice standard for IT Service Management, but with the rapid changes in business environment and IT
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