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Wed, May 16, 2007 22:16 EDT
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Posted by: Anonymous in Questions Topic: Enterprise Management
Current Rating: |
I work at a fortune 500 company and wish to be a CIO of this company. At the moment I'm just an engineer.
As engineer I work for managers that don’t have a clue about IT. Any conversation that turns technical is bound to be stuck down with “well I don’t know the technical stuff”.
My question is do managers need to know the technical stuff? Am I wrong to think that they are bad managers because they don’t understand the technical stuff.
Also what do I do in this kind of environment to move forward? I wrote a letter to the current CIO outlining a few things I would change if I had the opportunity to lead. Never got a reply but changes did take place. I did receive a bonus but no leadership roll yet.
Your advice is appreciated.
Managers may or may not need to be very technical. It depends on their role and the business you are in.
CIOs certainly need to be technical and experienced in a number of technical capacities (development, network management, operations management, competitors offerings) but, as importantly, need to understand the business and the business' long term objectives. CIOs also need to be effective leaders and understand the political landscape.
Good luck.
While I am also an aspiring CIO, I am currently in a management position (at a Fortune 500 company) and have people reporting to me. Here is some advice from my management-level perspective.
What I can recommend is making an effort to help solve the business problems other departments have by applying technical solutions, where necessary and applicable. If you are approached for help by one of the other departments (sales, finance, marketing, etc.), you can really become a "go to" person if you go above and beyond the call of duty and make their lives easier with the use of technology.
While I'm not sure what type of engineer you are, it's hard to give any further specifics. I have found that recommending/suggesting ideas involving technology that will help capture market share, give a competitive advantage, or improve existing business processes will be a homerun for nearly any department.
Your ideas that went to the CIO were a good start, I would also make an effort to making yourself known in other departments as much as possible. For example, in my position, I am responsible for managing web development and internet marketing but am now getting other departments coming to me for help with other technical solutions that don't directly relate to the web. Being a "go to" person is about delivering a working solution when departments/employees come to you with a problem, but also identifying and solving problems that others may not see. People will want to get you more involved in their projects early on if you can bring that strategic element -- rather than leaving you to get involved until the very end (and making you wonder why they made the choices they did...if only had been involved early on, you could have provided better direction!).
Your manager should also be helping you plan a career path. The next logical step is to be promoted to a management level where you can begin to develop and demonstrate your management capabilities (i.e. managing people). If you have not already discussed this and your career aspirations, then definitely make a point to cover the topic at your next review. Good luck and don't get discouraged about current managers not knowing enough about technology -- you'll get that in any business.
Very encouraging guidance by E. Long. I really appreciate this.
I would further suggest you that you would be required to do your branding as an optimistic person as well. Where your focus should be on coming up with more possible options wherever you find problems, either these are your direct or you observe within different departments. As this would help you to brand yourself as a real supporter. (This help may even be non-technical)
The senior executives many times are majorly concerned with ROI, value additions etc. If you can make your technical cases with the perspective of business values that can bring more favorable wonders for you. BTW managers do not always need to be technical as they are often to form their teams including the technical specialists.
You can also find the evaluation criteria definition for CIO and start comparing it with yourself as of today, this will help you find the areas where you need to focus for your career growth path. Surely, you will have to put your case for your promotions as well where you can map your strenghts with the defined criteria.
It is just like prepare for your qualifying round that is always earlier than the actual context.
I realized I did not register an account before my previous post (as E. Long). I wanted to follow up so my account is shown on this post in case you (the original poster) have any other questions and would like to discuss outside of the forums.
I've begun a collection of links I find of value regarding CIO-related topics that you may also find interest in:
http://del.icio.us/erlong/cio
-Eric