NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Fri, Oct 30, 2009 14:41 EDT

What do project managers value?

When using earned management, think about what it is that you value.

Topic: IT Organization Management

Blog: The IT Project Management Blog

Current Rating: 2 Comments: 2

Most project managers and project management organizations tend to shy away from the use of earned value management. If you study PMI’s Project Management Body of Knowledge you will find that one of the dimensions of earned value is defined in terms of cost. Some of the terms which are used are “estimated costs,” “actual budget” and “actual cost.” When we think of these terms we think of dollars (or pounds, or franks, etc.). Yet the fundamentals of this tool discuss value. Ask people what they value in their lives and they probably will not reference money (bar a few). I would say the same is true if you asked them what they valued on their project. To use earned value management requires us to start thinking in terms of value and not money.

Since I live in the world of IT and software development most of the “cost” for a product is the salaries of the people that work on the project. Project managers typically do not have access to salary information to measure costs. They might be able to put together an average dollar amount per hour, but even that is not necessary. What we really “value” on our projects is not money but people. More specifically we value people’s time.

The key to performing earned value on our projects is using time spent as our measurement of “cost.” It is time that we truly value as our projects are resource limited. This becomes a much easier task for a project manager as they merely need to gather estimates of the time it will take to create project deliverables. Each deliverable on the project has a time estimate “value” attached to it. From the project plan each deliverable will also have a date attached to it. Using this information, project managers can measure the project against the two dimensions of value over time.

The second piece of making this work requires a tool to track the estimates against the actual time spent. In other words, you will need a time tracking system. One mistake that many organizations make here is that they attempt to collect too much information. For this method of earned value management you need only track time against the deliverable. You do not need to know the specifics of what work is being performed such as planning, designing, coding, etc.  This will greatly reduce the complexity for people to measure their own time.  The reduction of complexity will increase the accuracy of the data that is collected and what I have found is that you do not need to measure your project in excruciating detail. The more time you spend on creating these details the more “value” you are expending by requiring additional time to be spent on your measurements. This is the primary reason that many government project costs so much money. Government contracts require that data be kept at these very detailed levels.

To all you project managers out there, Keep It Simple, Stupid. Remember that when you are using earned value management you must think in terms of value and not cost.

You do not have flash or javascript support.
Average (1 vote)
2
 
 
Mon, Nov 2, 2009 8:28 EST
Anonymous user
Posted by: Alan S Koch
Rating:

Here Here!

When I learned to use EV, long ago at the Software Engineering Institute, This was how I was taught to do it. The value part of the equation is budgeted effort.

Jim V is absolutely right! It is a simple and effective way to manage software work.

Try it!

ask

 
Mon, Nov 2, 2009 12:55 EST
Anonymous user
Posted by: Josh Nankivel
Rating:

Thanks for the post and discussion!

Where I Disagree

First, let me say I'm not an EVM fundamentalist! I've written before about it's shortcomings. That said, I have been a practitioner of it.

Progress on deliverables is what drives EVM. Estimate/actual costs put the value delivered into a consistent measure, and time is already factored in.

I think it's a straw man to say that EVM practitioners equate cost to value. You're not doing EVM if that's the case.

I value going to the gym every morning when it takes me 15 minutes to get there and $1 in gasoline, but I'd value it less if it took an hour and $4 in gasoline. If I planned on 15min/$1 and in reality experienced 1hr/$4 I'm in trouble (and a lousy estimator).

The fact is, properly-done EVM considers time, cost, scope, and quality. When there's sign off that something is "done" then the value is earned. If it's not done on time or in a way that meets requirements, it's not "done".

Where I Agree

It's very important to track costs and time at a level where it adds the most value.

I err towards less detail, because every additional charge code you give the team means sacrificed productivity for the sake of a little extra reporting. Half the time, that level of detail is worthless anyway. The customer and sponsor want to know how the project is doing, not how much time Tony spent on documentation this week.

As you pointed out, once tracking becomes arduous it simultaneously becomes less reliable.

Josh Nankivel
pmStudent.com

Post new comment

* Subject:
* Username:
* E-mail:
The content of this field is kept private and will not be shown publicly.
Homepage:
* Body:
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <blockquote> <strike> <p> <br>
  • Lines and paragraphs break automatically.
More information about formatting options

* Denotes required field.

About this Blog

An expert take on the best practices, tools, methodologies and frameworks for completing IT projects on time and on budget.

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 113 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware  Read this White Paper »

 

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Defend Against Blended Threats: What You Need to Know

Blended Web and email threats are becoming increasingly complex and represent a huge...  View Now »

 

Prescriptive Actions to Reduce Risk

In this Webcast, learn best practices for effective systems management in a heterogeneous environment and keep client systems cost under control.   View Now »

 

Webcast- Vantage 11: Redefining Application Performance Management

Compuware's latest release, Vantage 11, is a major advance in end-to-end application performance management--bringing together proactive issue identification, quantification of business impact and problem resolution into a single solution. Tune in to learn how Vantage 11's top-down approach helps you make better decisions and dramatically lower operations costs.  View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

Ready to virtualize tier one applications? Check your virtualization maturity.

Think you can't afford a Cisco Switch? Cisco Catalyst Switches are now more affordable.

Five minute business analytics assessment. Immediate results.

The Case for Investing in Business Analytics Technology. Read white paper.

Upgrading to VMware vSphere with vWire

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs

Return on Information: Google Enterprise Search pays you back

ROI of Application Delivery Controllers

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication

White Paper: Right-Sizing Your Power Infrastructure

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

Increase UPS efficiency without sacrificing protection.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

World-class trading technology solutions from NYSE Technologies.

If You're Paying for Telecom, You're Paying Too Much. Contact Asentinel Today.

Trade-In your old printer and save up to $1,000 plus free recycling!

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Live Webinar: Applying Business Analytics. Click here to learn more

Removing Barriers To Better Server Virtualization Efficiency

4G Revisited. The Continued Evolution of Wireless Mobility.

What's Next for Enterprise Resource Planning?

Maximizing website Return on Information with high-quality search

Gartner Magic Quadrant, Application Delivery Controllers 2009

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths