NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Fri, Feb 1, 2008 9:47 EST

Running IT must be easier – CIOs are doing it with one hand

Topic: IT Organization Management

Blog: Reinventing IT

Current Rating: 3 Comments: 3

This is interesting and the first time I have seen it quantified in a survey. More than half of CIOs have responsibilities outside of IT.

Gartner's 2008 CIO Agenda Study of 1450 IT execs found the average CIO's tenure remaining steady at 4 years and 4 months, and that 39 percent report to CEOs and 23 percent to CFOs. More than half of CIOs have responsibilities outside of IT. "The CIO role is expanding. We've seen CIOs getting responsibility for logistics and supply chain, or for customer contact centers. If I am going to change the company's cost structure, then as a CIO I have an opportunity to make a big contribution to the enterprise by providing more than just technology services," Gartner Group Research head and Group Vic President Mark McDonald says.

Begging the usual skepticism about surveys (probably not all CIOs, don’t know how the question was asked, self-selecting, self-reported, etc.) – it’s still intriguing. What does it mean?

A few possibilities (choose one or add your own):

1. CIOs are top performers. They have proven that they are so good at improving and automating processes, the boss wants to give them more to run. For CIOs who have been on the job an average of 4 years and 4 months, it is quite feasible that a positive reputation has solidified. They may look more confident at running standardized and repeatable activities, aka other hared services, like facilities, accounting, order management, etc.

2. CIOs are bored. They have less to do with their smooth running IT organizations and they seek additional responsibilities that perhaps pave the way to COO or other promotion. CIOs in tech services firms seem particularly likely to add operational services to their portfolio to expand their toolkit and resume.

3. CIOs are business folk, without an IT background. IT and business leadership is becoming blended into a Business Technology (BT) approach. The CIO has delegated running the day-to-day of the IT organization to the next level down. Rob Carter of Fedex has delegated day-to-day operational responsibility to a COO of IT, freeing him to run one of the business units.

4. IT as a standalone organization is disappearing. The smart CIO knows this and is becoming ready for a next move inside the current company or in the next company.

One final thought on this: some think this is a pretty worrisome trend -it's my impression that Ralph Szygenda of GM and others think that the CIO job is big enough to take up all the time and be a career end goal in itself.

Perhaps this high percentage implies devaluation of the strategic component of IT, and begets a CIO that is thinking less about how technology can help the firm compete in the long run and more about the day-to-day tactics and performance of the added non-IT groups.

I might also conclude from this that the CIO job is easier to do, time-boxed into being ‘done’ and less important than ever, thank you Nick Carr.

What do you think?

 

You do not have flash or javascript support.
Average (2 votes)
3
 
 
Wed, Feb 13, 2008 18:23 EST
Anonymous user
Posted by: Anonymous
Rating: 70

What we as CIO's do, allows us to see all aspects of the organization. The processes involved, information needed and the rigor needed to harness and improve them are things that we out perform and have business value. Why not have use run some of them?

 
Thu, Feb 14, 2008 0:15 EST
Posted by: Mark Cummuta
Rating: 90

Just this morning I met with a CEO and CIO (the same person), and yesterday with a CMO, and the topic of "CIO" definition came up in both meetings.

Between the three of us we all agreed that in many business circles the title of "CIO" is synonymous with "chief techie". Further, both the CEO and the CMO noted that in their experience many individuals in "CIO" roles are indeed far more technical than they are business-savvy.

That said, we also all agreed that what most business leaders really wanted and needed is a business liaison - someone that looks to build the business first, finding or creating solutions, aka systems, whether they be new or improved technologies, more efficient and cost-effective processes, or trained and mentored teams.

In short, the CMO summarized a good CIO as a problem solver.

Mark Cummuta

 
Thu, Feb 14, 2008 22:57 EST
Anonymous user
Posted by: eric@ericbrown.com
Rating: 90

Mark - I agree.

A good CIO should be more than a techie. They need to be good at solving both technical and business problems. The CIO role has moved from being the technical expert to the business leader and strategic thinker for IT as well as other parts of the business.

Post new comment

* Subject:
* Username:
* E-mail:
The content of this field is kept private and will not be shown publicly.
Homepage:
* Body:
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <blockquote> <strike> <p> <br>
  • Lines and paragraphs break automatically.
More information about formatting options

* Denotes required field.

About this Blog

Reinvent IT now -- it's time. CIOs and their organizations can and will transcend utility and techno stereotypes.

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 113 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware  Read this White Paper »

 

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Defend Against Blended Threats: What You Need to Know

Blended Web and email threats are becoming increasingly complex and represent a huge...  View Now »

 

Prescriptive Actions to Reduce Risk

In this Webcast, learn best practices for effective systems management in a heterogeneous environment and keep client systems cost under control.   View Now »

 

Webcast- Vantage 11: Redefining Application Performance Management

Compuware's latest release, Vantage 11, is a major advance in end-to-end application performance management--bringing together proactive issue identification, quantification of business impact and problem resolution into a single solution. Tune in to learn how Vantage 11's top-down approach helps you make better decisions and dramatically lower operations costs.  View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

Ready to virtualize tier one applications? Check your virtualization maturity.

Think you can't afford a Cisco Switch? Cisco Catalyst Switches are now more affordable.

Five minute business analytics assessment. Immediate results.

The Case for Investing in Business Analytics Technology. Read white paper.

Upgrading to VMware vSphere with vWire

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs

Return on Information: Google Enterprise Search pays you back

ROI of Application Delivery Controllers

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication

White Paper: Right-Sizing Your Power Infrastructure

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

Increase UPS efficiency without sacrificing protection.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

World-class trading technology solutions from NYSE Technologies.

If You're Paying for Telecom, You're Paying Too Much. Contact Asentinel Today.

Trade-In your old printer and save up to $1,000 plus free recycling!

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Live Webinar: Applying Business Analytics. Click here to learn more

Removing Barriers To Better Server Virtualization Efficiency

4G Revisited. The Continued Evolution of Wireless Mobility.

What's Next for Enterprise Resource Planning?

Maximizing website Return on Information with high-quality search

Gartner Magic Quadrant, Application Delivery Controllers 2009

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths