IT DRILLDOWN
 
NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Fri, May 18, 2007 2:29 EDT

Bigger is not always better

Topic: Architecture

Blog: Delivering the Goods

Current Rating: 5 Comments: 8

One of the biggest reasons why enterprise initiatives fail or never get off the ground is that the scope and target audience is often too big.  Don't bite off more then you can chew!

Many IT leaders are trying do the right thing and implement change in their organization in areas like enterprise architecture, business process reengineering, service oriented architectures, and many other bold initiatives.  Where they often go wrong is that they try to implement these initiatives across the entire organization right out of the gates.

As we all know, large scale change is extremely challenging and even intimidating.  The larger the scope, the longer it will take to implement.  The longer it takes to implement, the more likely it will fail.

Here's a better plan.  Find a key project with high visibility.  Implement the desired change for that project and measure the cost/benefits.  This gives you several advantages.  First, it shortens your time to market.  Second, it limits your risks.  Third, it gives you an opportunity to learn from your mistakes and refine your approach before implementing enterprise wide and finally, it reduces the amount of your initial investment.

Here is a real life example.  At a mid sized company, IT had been campaigning to implement a business process management (BPM) initiative for a long time but could never convince management to make the investment.  One day, IT discovered that an executive in the business was being asked by the CEO to streamline operations and cut costs.  IT then partnered with the business executive and focused the initiative on a specific area of the business, as opposed to the trying to implement BPM enterprise wide. 

Now IT had a key executive sponsor  who didn't need to be convinced to change and was willing to fund the initiative.  In addition, the scope was reduced to changing about 5% of the business's processes and impacting only about 10% of the company's staff.  As the project progressed, other areas of the business started lining up to be the next guinea pig.  The team also collected metrics to show ROI and operational improvements. 

The team is now well on its way to delivering huge cost benefits to the business.  Funding for the next initiatives will be easy to justify.  The company will be able to gradually adopt BPM and evolve over time without any interruption to its normal business functions.

Bigger is not better when it comes to delivering projects.  Create smaller, manageable projects, deliver early and often, and change the world.

Keywords:

bpm, change, ROI

You do not have flash or javascript support.
Average (3 votes)
5
 
 
Fri, May 18, 2007 15:52 EDT
Posted by: mtruxaw
Rating:

This does not only apply to big integration and infrastructure projects. It also applies to just about everything we do. When you try to do everything at once, it is harder to justify. It takes longer than you expect. By the time you get it implemented, the business has changed and what you are deliverying may no longer apply. With every initiative, I would suggest you break it down into the smallest logical components, then prioritize the small pieces by how much value they can supply to the business. It's a lot easier to get a month or two for an initial pilot or partial implmenatation than it is for a two year mega project. Once you deliver value, it's a lot easier to get buy in for the next set of value.

 
Sat, May 19, 2007 8:40 EDT
Posted by: tmmackay
Rating:

Pilots and small subprojects are a great way to get started or test out new ideas. You just have to be careful that you have a cohesive vision that encompasses all these small initiatives. Otherwise you can find yourself with a bunch of disconnected pockets of systems which have to be maintained. A couple of tactics can be employed to keep this manageable, including technology standards, templates for software development, and development practices that look to the larger picture by planning up front for the piece being implemented to be integrated later into a larger infrastructure. Most important, though, is to have a big picture idea of how each subproject will fit and connect into the information architecture you are building.

Thomas M. MacKay

 
Tue, May 22, 2007 18:08 EDT
Posted by: mtruxaw
Rating:

I agree. As I said above "With every initiative, I would suggest you break it down into the smallest logical components, then prioritize the small pieces by business value."

They key parts of this are "break it down into smallest logical components" which requires some knowledge of how those components can fit back together.

The second part of that is "business value". I would argue that small well built but disconnected components that deliver the highest business value are better than a very well integrated behemoth that delivers a lot of unused or low priority functionality.

The third part that I did not spell out before is that you should be willing to periodically throw out stuff that is no longer working. Something that delivered great value a year ago, but is now disconnected and not well behaved should be reworked, refactored or even thorwn out and completely rebuilt.

As long as you are continuously giving the business the highest value deliverables, you are not likely to go too far wrong for very long.

 
Mon, May 21, 2007 14:40 EDT
Anonymous user
Posted by: Judi Otton
Rating:

I couldn't agree more! I've done the same thing with software process improvement and not only is it much more likely to succeed, you can start saving money and reducing pain sooner.

 
Mon, May 21, 2007 18:39 EDT
Anonymous user
Posted by: Jed Simms
Rating:

SMALLER IS NOT ALWAYS BETTER EITHER

WHen you just focus on a smaller area you can optimise part at the expense of the whole — reducing both the returns to the company and its future options.

I suggest an alternative strategy.

Think of scope in two dimensions — problem scope and solution scope.

Then analyse the needs of the whole area. This is our 'problem scope'.

Then, having a clear idea of what you want to do over time, you select a portion of this and implement the solution (the solution scope).

You then move on to the next portion and so on over time until the whole solution has been implemented. This may take 18-30 months, but is delivered as a series of

About this Blog

Strategies to move IT from a cost center to business enabler.

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 96 of IT's most insightful thinkers.

advertisement

  PARTNERS       PODCASTS       WEBCASTS    
 

From Laggard to Leader: Transforming the Data Center

This webcast offers an understanding of how customers are transforming their data centers, the successes and challenges of each approach, and how IT can become the driver to provide real business value and competitive advantage.

Sponsored by HP  Register for this Webcast »

 

Raising the Bar on Business Service Delivery

Applications drive every business, but as networks become more complex and dynamic, performance has become a key tenant in service delivery. In this CIO webcast, Forrester and Fluke Networks offer advice and best practices for ensuring high delivery with better application performance.

Sponsored by Fluke  Watch this webcast. »

 

The Universal Wireless Client

Learn how replacing multiple wireless clients with one Universal Wireless Client can cut support and help desk costs, increase end user satisfaction, improve security, and help implement Network Access Control.

Sponsored by Fiberlink  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

NAC launch from HP Procurve Podcast with Lippis Report, Part 1

ProCurve Networking by HP joins the Lippis Report to announce major product and organizational additions to their ProActive Defense strategy.  Read More »

 

Accenture's View on Web 2.0 and its impact on business

Publisher at CIO magazine, Bob Melk, talks to Accenture's Blair Jones about the emergence of Web 2.0...  Read More »

 

A Best-Practice Framework for Virtualization

This podcast offers insights and perspective on the various issues that relate to virtualization...  Read More »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

CIO Viewpoints on Exchange 2007 Risks and Mitigation Strategies

Knowing where your peers have found limits and workarounds in areas including high availability, archiving, recovery, compliance, e-Discovery and storage growth can be essential in planning your successful Exchange 2007 migration.  Read More »

 

Where's the CIO? -- The Missing Link in Your SOA Strategy

In this webinar, you'll hear why the time is now to grow the value you've achieved at a project level to an enterprise-wide ROI, how to do it, and what role the CIO can play to make your SOA strategy a success....  Read More »

 

Data Protection: Challenges for the Traveling User

Business today often involves traveling to meet with customers and partners directly...  Read More »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

A new level of interoperability. Make IT Work As One@novell.com

Affordable technology-no compromise. HP server solutions

Protect data-HP All-in-One and Disk-Based systems

See how IBM helped Bharti create a new business model

Read how IBM helped Hughes enhance security

HP LaserJet M3035 MFP series starting at $1,599. » SHOP NOW. www.hp.com

NEW HP Color LaserJet CM3530n MFP starting at $2,499. » SHOP NOW. www.hp.com

Learn about the software-based VoIP solution from Microsoft

Download the free CIO Starter Kit to access useful resources created by top CIOs

Log onto Hitachi True Stories, films inspired by the next great achievement

SOA Educational Library at the TIBCO SOA Resource Center

Operational Excellence Is Key to Maximizing IT Investments

Integrating ActiveRoles With IBM Tivoli Identity Manager 5.0

Quest Authentication Services: Simplify Identity Management

Data Protection: Challenges for the Traveling User

Check Point Endpoint Security - Unifying Essential Components

Learn how wide-area data services can help deliver the benefits of virtualization

The Handbook of Application Delivery: Everything You Wanted to Know but Didnt Know You Needed to Ask

A fresh look at the impact of customer intimacy.

Webcast: SOA Brings Backend Systems into the Future, Rapidly & Successfully

Find out why IDC thinks virtualization is changing operating environments.

Explore the impact virtualization can have on your bottom-line.

Save with 0% Lease Offer on HP Servers and Storage

The Customer Communications Management Platform - Key Functionality and Best Practices

Data Center ROI with RFID Asset Tracking

Predict the future with HP Insight Power Manager

Predict the future with HP Insight Power Manager

Microsoft SQL Server 2008. Read Case Studies, Watch Demos, & Download for Free

The 2008 CEO Study: Implications for the CIO

HP LaserJet P4014n printer starting at $799 after $100 IS. www.hp.com

NEW HP Color LaserJet CP3525n printer starting at $699. » SHOP NOW. www.hp.com

Businesses Transform with VMware Virtualization

CIO Starter Kit includes useful resources created by top CIOs. Free Download>>

Rolling the dice with your security? Take the Self-Assessment Test now

Strong Authentication. Secure USB data storage. One Device

Conquering Information Management Challenges

Learning from BPM Leaders

Quest Authentication and IBM Tivoli Identity Management

Get IDC's take on one company's foray into storage virtualization.

Revolutionizing Endpoint Security with a Single Agent

White Paper: Centralized Data Backup and Your WAN

White Paper: Accelerating the Next Phase of Virtualization

Learn how companies are changing how they reach out to their most profitable customers.

The Right and Wrong Master Data Management Strategies to Start Small and Grow Big

Learn how to leverage virtualization for a 74% savings in TCO.

Find out how you can affordably consolidate applications with VMware.

ESG Research on Server and Storage Virtualization

Webcast: Mitigate Operational Risk- Real Answers for Tough Times

Laptop Security: Where Do CIOs See Weaknesses?

How RFID Improves Data Center Efficiency