NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Mon, Feb 11, 2008 12:56 EST

Effective Networking Is Easier Than You Think

Topic: Personal Management

Blog: CIO Job Search: A Real Life Chronicle

Current Rating: 5 Comments: 10

Networking is not what most people think it is. It's not a contest for the largest Rolodex. Effective networking is more akin to friends helping friends make new friends.

Last week I gave a presentation at a leadership seminar sponsored by the IT Executives Accountability Group. The purpose of this organization is to create small groups of peer executives who can mentor each other, act as sounding boards for ideas and concerns, and provide real-world connectedness in an increasingly virtual business world.  Because the members of this organization are committed to forging bonds that they hope will last their entire careers, they understand the importance of earned trust and mutual support.

Earned trust and mutual support distinguish what I refer to as a “neo-Rolodex networker” (e.g. someone with a long list of superficial contacts in email or on LinkedIn) and a truly effective networker.

Prior to email, a large Rolodex was the sign of a well-connected person. Back then, getting to know people took time, effort and a personal touch: face-to-face meetings, phone calls and hand-written letters. Those connections were so vital that some corporate heads of sales and marketing organizations negotiated ownership of their Rolodexes in their employment contracts.

Today, building a very large list of contacts is exceedingly simple with email and social networking systems.  The problem is that many executives try to equate their electronic “neo-rolodex” of names with successful networking. They think the bigger the list, the better. However, almost any sales leader will tell you that large lists of easily gathered contacts are simply “prospects”  and that it is only through building a relationship with each contact, one at a time, that you can turn them into clients.  The old Rolodex was valuable because of the time and care the owner put into building and cultivating the individual relationships those cards represented.

So if an effective network is not a large list of contacts, what is it?

The IT Executives Accountability Group is on the right track in building on the power of relationships. You build relationships through communication and earn trust by following through on commitments and holding confidences. But the core of an effective network is extending the power of your relationships into what the Chinese refer to as “guānxì" (can someone help with a pronunciation for this), which translates to “networks of mutual support.” That is, when you offer assistance to others without demanding them to reciprocate, you create an intrinsic bond with the recipient of your favor, and that bond builds a desire by the recipient to help you and others as well. Guānxì is so central to Chinese culture that the standard acceptance response to an apology is “meiyou guānxì,” which roughly means “doesn’t have guānxì (implications)”.

Interestingly, the Chinese also refer to guānxì as the larger network of networks, all connected together in support of one another. It's similar to the Russian “blat”, the Middle Eastern “wasta”, and the more recent American concept of “pay it forward,” whereby the recipient of a good deed repays the a  favor by assisting someone other than the original giver. It is this unanticipated reciprocity that is the strength of an effective network: As you help others, you build your network, and those who help you may not be the same ones you have helped.

The Chinese philosopher Confucius described this benefit in a proverb: “Is it not a great joy to have friends coming from afar?

So an effective leader builds and relies on an effective network, which is focused more on relationships than on organization or structure.

Which brings us all the

You do not have flash or javascript support.
Average (3 votes)
5
 
 
Tue, Feb 12, 2008 16:55 EST
Anonymous user
Posted by: John Agno
Rating: 76.6667

Mark,

I am a 'social capitalist' and recognize that the successful career formula is:

Your human capital (what you know and can do) TIMES your social capital (who knows you) TIMES your reputation (who trusts you). All three must be in play. Yet, many hate building their social capital by engaging in active networking.

If you hate networking, stop networking and just begin to share your tacit knowledge. By sharing your knowledge with others, you earn trust and build your reputation.

The manner in which you connect with others matters. Learn how to share knowledge so that you add value to your organization and your recognized worth within it.

How you connect to a community of personal and business networks will determine if you obtain needed resources when you need them. By making the 'invisible structure' of personal and business relationships visible, you will work more effectively by increasing your bandwidth.

Smart networking allows you to be able to amplify your capabilities far beyond what you are capable of individually. The business case: 72% of executives landed their positions by knowing somebody.

Information is energy but useless unless it flows around and combines with other information in the minds of those you work and play with. So be sure to make knowledge-sharing collaboration part of your everyday tool kit.

 
Wed, Feb 13, 2008 22:50 EST
Posted by: Mark Cummuta
Rating: 90

John,

Thank you for your feedback. I agree with all your points, with one clarification. If I understand correctly, when you say "If you hate networking, stop networking ..." I believe you and I were making the same point. That is, "networking" is just a word, so ignore/drop/stop using the word, and instead go out and share your knowledge, mentor others, meet and learn what others have to share, etc.

I believe one of the misconceptions some people have about networking is in how to build a "smart network", or for that matter, what is a "smart network". If as you say, "information is energy but useless unless it flows around and combined", an energy source with uncontrolled connections quickly loses its charge and value. I believe what you are saying is that the value in "energy" is knowing you have it and what it's potential is, and then judiciously sharing your energy with others, and vice versa, they with you.

Similarly, scientists value controlled experiments, because then the results are repeatable, the useless and negative variables can be eliminated, and the beneficial variables can be determined and developed. It is building on the known rather than hoping for the unknown. As Edison noted, "genius is 1% inspiration and 99% perspiration".

Related back to networking, those 72% of executives landed positions through someone specific that they knew. They didn't land their position by shouting into a crowded room.

So in building a "smart network", I think we are in agreement that adding to your extended and visible connections by treating them as fellow team members or even friends is far more productive for most people, employed or not, than randomly adding gazillions (a technical term) of connections. Because the vast majority of people will help their friends, team mates, and business associates, but most will not put near the same effort, if any effort at all, into helping a random phone book entry.

Thanks again, John!! Great comment!

Mark Cummuta

 
Wed, Feb 13, 2008 11:33 EST
Anonymous user
Posted by: Anonymous
Rating: 90

The pronounciation of this word is "guahnshee" the A is pronounced ahh.

 
Wed, Feb 13, 2008 22:54 EST
Posted by: Mark Cummuta
Rating: 90

And how should I say "thank you very much for your help" in Mandarin Chinese?!! :-D

Thank you!

Mark Cummuta

 
Fri, Feb 15, 2008 20:51 EST
Anonymous user
Posted by: April M. Williams
Rating: 90

Hi Mark,

In the current job market, it's important to utilize an integrated approach to networking. I am an open networker with substantial Web 2.0 connections. This method provides a broad network across many different organizations and functions. After a round of layoffs seven years ago I started a online networking group to keep in contact with my former coworkers and help them find jobs.

Balancing my electronic “neo-rolodex” is my commitment to paying it forward. Every position in my career happened because of a networking contact who helped me out. I co-founded a women's networking group at a recent employer to assist other women in the company develop contacts and learn about the organization. I'm often asked to facilitate connections -- which I happily do. Some of my cherished networking contacts have been with me for over 20 years. We've helped each other through the good times and the bad times, leveraged resources and celebrated our successes.

Open networker. Feel free to connect with me at http://www.linkedin.com/in/aprilwilliams

Post new comment

* Subject:
* Username:
* E-mail:
The content of this field is kept private and will not be shown publicly.
Homepage:
* Body:
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <blockquote> <strike> <p> <br>
  • Lines and paragraphs break automatically.
More information about formatting options

* Denotes required field.

About this Blog

The real-life experience of searching for a new CIO opportunity.

Hot Conversations

Ex-Microsofties Look Back in Anger

Posted by Shane ONeill in News | 4 comments

The Price of IT Outsourcing

Posted by Beth Bacheldor in Best Practices | 2 comments

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 115 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

A Framework for Better Application Delivery

The complexity of application delivery is driven in part by the evolving applications environment. Instead of approaching application delivery from a siloed fashion, this handbook looks at end-to-end guidance and discusses the impact of ignoring the WAN, Web apps that are chatty, data center consolidation, SaaS, Web 2.0 and virtualization.

Sponsored by Riverbed  Read this White Paper »

 

Microsoft® Exchange 2010 includes archiving - but is it enough?

Microsoft® Exchange 2010 includes basic email archiving. But many organizations will find that it does not meet their requirements. This paper describes why organizations need to archive, what capabilities Exchange 2010 includes and why 3rd party archiving solutions will be necessary for most organizations.

Sponsored by Google, Inc.   Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Enterprise Capture: Your Onramp to Business Process Automation

Today more than ever companies are seeking to reduce costs and...  View Now »

 

The True Cost of Legacy Systems

How well are you maximizing existing software assets? This webcast reveals the results of a commissioned study on top migration and modernization priorities for IT leaders.   View Now »

 

How To Maximize Your Virtualization Strategy and Deployment

Join award-winning technology journalist Stan Gibson in this webcast as he discusses how to enhance your virtualization strategy with the ROI, planning, implementation and platform advice. Exploit the business benefits of virtualization and successfully expand your current deployment.   View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter




*Required fields

By clicking the sign-up button, you agree to the Privacy Policy.

View all newsletters »

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Manage limitless content todayread EMCs 15-minute guide to ECM.

HP Exstream. Get a Free Document Assessment for Financial Services.

Take the Netezza TwinFin TestDrive!

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Let Progress Software help your business make progress.

Best Practices to Reduce IT Operational Costs

Real-world testing ranks Trend Micro #1 against malware. See results.

Forrester: The real-world financial impact of Windows 7

Turn your desk phone and mobile phone into one with Sprint Mobile Integration.

Maximizing efficiencies with unified communications.

Stay informed with custom newsletters from Tech Dispenser

Selecting the Right Reporting Technology

An IT Leadership Action Plan for the Economic Recovery

Consolidate data centers and lower IT service costs. Learn How.

WAN optimization techniques significantly improve application performance. Read More.

The Revolution and Evolution of Private Cloud Computing

ROI of Application Delivery Controllers

Cut Costs & Green Your IT Operations with PC Power Management

Enterprise Capture: Your Onramp to Business Process Automation

Adobe® LiveCycle®solutions for intuitive user experience

Unlocking the Mainframe: Modernizing Legacy System to SOA

State of the Data Integration Market

Enhance Customer Loyalty through Higher Responsiveness

Achieving Business Agility with Application Grid

Seven Ways ITIL Can Help You in an Economic Downturn

Does your IDS really work? Find out with a free Endace Audit

Verint Systems. Discover the Power of Intelligence in Action"

CA ARCserve r12.5 is More Than Backup! Download Trial Version Today

Enterprise search helps employees get more done. Get the facts from Google.

See why ShoreTel is named best overall VoIP provider by Nemertes Research

Trend Micro ranked #1 against real-world malware. Read more.

AT&T Application Management & Hosting. Let us help you STRETCH

Microsofts new client operating system helped Pella reduce power consumption.

Efficiency goes up. Costs come down.

Dark Fiber from Sunesys Save on Unlimited Bandwidth with Fixed Costs.

Trend Micro ranked #1 against real-world malware. Read more.

Webcast: Solve Your Data Visualization Needs with Open Source BI

Webcast: Delivering the Enterprise-Ready Cloud

Ensure cost effective application delivery. Learn More.

Cloud Computing: The Impact CIOs See

What's Next for Enterprise Resource Planning?

Gartner Magic Quadrant, Application Delivery Controllers 2009

Global Research: CIOs Weigh In On Virtualization

Adobe® LiveCycle® solutions for business process automation

What's New in SOA Suite 11g?

Unleash the Power of Java with Oracle JRockit Real Time

SOA Best Practices and Design Patterns

Application Grid: Ideal Platform for IT Consolidation

Taking the Service Desk to the Next Level