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Thu, Feb 19, 2009 10:04 EST

How NOT to Piss Off a Recruiter

Topic: Personal Management

Blog: Career Connection

Current Rating: 4 Comments: 9

Job seekers need recruiters more than ever. But in their efforts to nurture their networks and stay at the forefront of recruiters' minds, some job seekers are frustrating the very people they need to help them land a new job

Executive recruiters tell me that job seekers are inundating them with calls and e-mails to inquire about the job market and seek advice on how to land a job in a recession.

The recruiters tell me that they want to help everyone who's contacting them, but they don't have time. The economy has made their jobs much harder. Drumming up business, hunting for candidates and convincing them to take a new job requires much more time and effort in a recession. As one recruiter put it: "Spending 30 minutes with somebody to give them career counsel is not always going to be feasible. If we accepted every request we got, it would kill our day."

What the recruiters are telling me—though not in so many words—is that some job seekers are really pissing them off. In their efforts to get time with headhunters, over-aggressive job seekers are actually alienating themselves from the very people they need to help them find jobs.

If you're looking for a job and you want to stay on good terms with recruiters, heed the following advice they shared with me:

1. Be respectful of recruiters' time.
Realize headhunters can't devote a half hour of their day to answering your questions about the job market and your résumé. Ask them for five minutes, and don't exceed that five minutes. Have a specific question for them, and if possible, have something you can give back, whether it's a contact or information about the market or one of the recruiter's clients.

2. Don't send bland e-mails.  
E-mails that simply say 'Hi. How are you? Do you have any new positions?' don't endear recruiters to job seekers. Cut-and-paste e-mails rub recruiters the wrong way because they're not personal. Recruiters are relationship people. Recruiters say job seekers may have a better chance of building a relationship with them if the job seeker catches the recruiter on the phone. Phone calls are inherently more personal than e-mails.

3. Don't call the recruiter at the same time every week.
Calling a particular recruiter at the same time every week makes them feel like a cog in your call cycle. And routine calls aren't very personal. Rather than calling them every week, stick to every couple of weeks, and vary the days and times you call.

4. Don't send recruiters your résumé every time you update it.
Recruiters say they are generally happy to give job seekers advice on their résumés. Just don't send your résumé to them every time you update it, expecting feedback. They don't have time to give you feedback on every version, and they don't want to see every iteration.


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Average (2 votes)
4
 
 
Fri, Feb 20, 2009 9:34 EST
Anonymous user
Posted by: Mark Bazzell
Rating: 90

Merideth, Thank you for the tips. These seem to be issues that would end a relationship with a recruiter over time.

Do you have any observations on the violations that would bring an immediate end to a recruiter relationship?
How much communication does a recruiter expect from a job seeker after the recruiter submits your resume?

Thanks, Mark

 
Fri, Feb 20, 2009 11:08 EST
Anonymous user
Posted by: Data Guy
Rating: 40

Good pointers, but I was offended by the title of the article. I expect a more-professional presentation from a professional organization. I am sorry to have to say that, if it becomes occasional practice to stoop to such language usage, I will be forced to modify my email-notification selections to exclude CIO.

 
Fri, Feb 20, 2009 14:11 EST
Posted by: Meridith Levinson
Rating: 10

Good questions, Mark. I will talk to some recruiters and get back to you. Thanks for commenting!


 
Fri, Feb 20, 2009 15:12 EST
Posted by: Meridith Levinson
Rating: 90

Hey Mark,

I was just talking to Chuck Pappalardo, managing director of Trilogy Search Non+Profit, and I posed your questions to him while we were on the phone. Chuck said it would take a job seeker acting in an unethical manner or lying to him for him to end a relationship with a job seeker. If a job seeker had bad references (for instance, if Chuck found out through reference-checking that a job seeker had an anger management problem), he said he wouldn't be mad at the job seeker, he just wouldn't be able to place that person.

Chuck said that he's not put off by aggressive job seekers. "If you're calling frequently, and it's too frequently, I'll tell you," he said. "I can't think of a situation where a job seeking candidate was aggressive, and it made me upset with them. I understand that people are aggressive when they need jobs in bad times. If you find a search person being unreasonably sensitive to any of those things [e.g. you contacting them too often], it's probably not you; it's them. You probably need set of search people who are better matched with you."

Thanks again for your great questions, Mark. I'll put them to other recruiters, and write up the answers into a blog entry.

Best,
Meridith


 
Tue, Feb 24, 2009 16:18 EST
Anonymous user
Posted by: David Valentine
Rating: 30

Meridith,

Ecellent article and thanks for reminding people that many recruiters genuinely care about the people they're working with.

You're quite right that times are very tough and it pains me that I simply can not reply to everyone who contacts me. I am also a volunteer career counsellor on a regular basis and can not give all of those job seekers all the time they want sometimes. I worked in IT for 22 years before becoming a recruiter so I understand the other side of the fence.

Here's point #5 not to do. Do not leave rude messages complaining that a recruiter who you have cold called has not responded to you. That has happened a couple of times recently and it amazes me. Would someone not realize how arrogant and entitled that makes them sound? I'm not talking about being persistent or reasonably aggressive. That is different. I'm talking about being flat out rude and unpleasant. Not really the best way to endear yourself and not the most positive impression you can leave.

With aplogies to Data Guy it was actually the very wording of the title of the article that caught me eye.

David Valentine
ValTech Recruiting

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