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Thu, Sep 4, 2008 17:19 EDT

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Posted by: Meridith Levinson in Rants Topic: IT Organization ManagementBlog: Career Connection
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InfoWorld published an article today about IT labor unions, and it got me thinking--once again--about the place of organized labor in IT.
I first wrote about the possibility of a labor movement among IT workers in CIO magazine seven years ago, when the technology industry was reeling from the bursting of the dot com bubble and American IT workers were beginning to feel threatened by foreign workers with H-1B visas.
Two years later, in 2003, when the U.S. economy was bordering on recession and CIOs were moving aggressively to outsource IT in an effort to cut costs, CIO's Publisher Emeritus Gary Beach penned a column on the specter of IT unions.
So it seems the subject of IT labor unions comes up every time the economy goes south.
What differentiates today's discussion about IT labor unions from previous ones is that the conditions under which IT professionals work are arguably worse now than they were in the past. Constant layoffs, reckless cost-cutting, ruthless outsourcing and incompetent managers have pushed IT workers over the edge. They're tired of being steam-rolled and exploited by corporate America (and they *are* being exploited), and they're increasingly fighting back. Just last month current and former Apple employees sued the iPhone-maker for violating labor laws. IT workers at Wells Fargo and J.P. Morgan have filed similar claims. Such lawsuits were unheard of seven years ago. If this isn't a sign of a maturing workforce, I don't know what is.
Back to the InfoWorld article. InfoWorld acknowledges that life for IT workers is harsher than ever, so the article poses the question, "Is it finally time for technology workers to form a union and demand better working conditions?"
I definitely think it's time for IT workers to organize and to stand up for themselves and their profession. I'm tired of the excuse I heard seven years ago when I was reporting my story on IT labor unions and that I read in today's InfoWorld article that IT workers are too independent and too content with their work to possibly unionize. That is such a load of crap. Frankly, IT workers don't have much of a choice. If they want any hope of better treatment from the business world, they have to organize. And if the past is any indication of the future, life for IT workers is not going to improve. Each economic downturn makes things worse for them. Think the work environment was bad in 2001? Well look where you are now. Companies are cutting IT spending yet again. Unemployment rates are rising for certain tech workers. And the outlook for IT jobs in 2009 is pretty gloomy.
Corporate America has been unfairly profiting off tech workers' passion for technology and innovation--a passion that drives them to work 60 hours a week--and IT workers are fed up with it. They need to stop it, whether that's by joining a union, organizing a guild or forming a professional association similar to the American Bar Association.
IT workers know the score. They're tired of the layoffs, and they're tired of being taken advantage of. If you want evidence, just look at their responses to Stephanie Overby's blog entry, HP and EDS: Let the Layoffs Begin, and to another InfoWorld article, Tech Workers' Smoldering Discontent.
IT workers of the world, it's time to unite.
It is true that relatively high salaries of IT workers are balanced by longer and longer working hours, and the need for being highly available. But, I guess, this is something which IT people can opt in or out – there is always a chance to work in other less demanding areas.
IT being a professional area should always stay open, creative and independent.
There is no much advantage in loosing this independency and becoming another mass bargaining for salary increase.
We need to stay independent, and value ourselves according to our individual skills – as other professional engineers, independent medical practitioners or solicitors.
Certainly, unions can be a solution for lower level technical IT workforce, but not for CTOs or CIOs.
Just to be abundantly clear, I'm not proposing unions or any form of organizing for CIOs, CTOs and IT professionals at that level. I'm proposing some form of organizing--whether a union, a guild or a professional association--for low- and mid-level IT professionals.
Yes, CIOs and CTOs are management. They are typically the ones hired to do the outsourcing and the insourcing of H-1B and contractors.
I have been an IT professional for over 20 years, and arguably at the highest level without being management. Still, I can certainly see the benefits of being unionized. For the last few years I have been forced into contracting. Ever since being laid-off from Oracle, when Oracle decided to send a lot of jobs over to India, landing a "direct hire"/"full-time employment" job has been nearly impossible. However, getting contract work is much easier. The companies want my skills, they just do not want to make any kind of a commitment to someone who might want to have a vacation, spend time with their family, or may get an expensive medical condition.
On another point, companies typically call raises "merit increases", giving the idea that if you do a good job, you will get a good raise, and if you do a bad job, you won't get a raise. However, this "merit" is measured through a mechanism called the "performance review". Everyone will have their hero moments and their "oops, I made a mistake" moments through out their tenure. It is too easy for a manager to accentuate your hero moments if they are willing to give you more money, or accentuate your mistakes if the manager wants to put you near the back end of the Bell Curve.
In a recent interview with Microsoft, the recruiter was trying to tell me that they separate the performance review from the raise. She said the raise can come at anytime, and should not be expected to come after the performance review. She argued that if you "hit the ball out of the park" during your tenure, you can get the raise right then and not have to wait for the performance review. You don't have to be a computer scientist to realize that they are setting you up for very infrequent raises.
This is why I joined WashTech. This is why the Employee Free Choice Act is so important. It just may give tech workers the tools they need to unionize. This is also why the U.S. Chamber of Commerce is very afraid of the Employee Free Choice Act and is spending millions to try to stop it.
Rennie Sawade
Communications Chair
WashTech (http://washtech.org)
Let's be real. Nothing will protect one's position at work better than own professional skills and values. Being in IT for nearly 30 years, I trust my job security can be created and maintained only by me and not by others, and most certainly not by my employers.
The world is now different, there are no jobs for life - and not only in IT.
There are top skills for sale at any price, a lot of good skills where the negotiation process is always challenging, and plenty of very average skills at a very average price. At this is a very good and healthy situation.
Changing the market using politics will not bring any good to the industry. Certainly, this may be somehow beneficial for those who's market value is the lowest. But with a bit more energy, skills improvements and pro activity - they can achieve much better results for them.
Companies do not want to pay for skills, even for top skills. And why should they? Many of those in power in the U.S. government bought into this idea of Laissez-faire economics along with allowing the unrestricted global arbitrage of labor. You are right in noting that things are "different". These backward trade policies are gutting our middle class for the benefit of international corporations and for the nations that are taking advantage of America's free-for-all policies.
It has certainly lowered not only job security, but job quality and compensation/benefits. Average salaries for software engineers have been dropping over the last several years (references at WashTech.org). Mis-classification of workers into "contractors" is another big issue.
All of this has affected my career and I have some of the most top skills around. I developed software for PDAs and system level software for Microsoft included security features for XP SP2. I have worked on enterprise level software for large corporations in the U.S. and Canada. I have written software for a cutting-edge medical device used to dynamically track tumors during radiation therapy. On the side, I do website development, do my own email and website hosting, and do volunteer network administration work for WashTech.
On top of this, as someone who earned a Masters degree in Information Systems Management in 2004, I can whole heartedly say that "improving skills" or getting "more education" is NOT the solution and it just doesn't work.
Unionization won't fix all of the problems right away, but it is a good step in returning the governing of this country back to where it belongs, with the great hard working people of this nation.