NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Thu, Sep 4, 2008 17:19 EDT

Should IT Workers Unionize?

Topic: IT Organization Management

Blog: Career Connection

Current Rating: 3 Comments: 22

InfoWorld published an article today about IT labor unions, and it got me thinking--once again--about the place of organized labor in IT.

I first wrote about the possibility of a labor movement among IT workers in CIO magazine seven years ago, when the technology industry was reeling from the bursting of the dot com bubble and American IT workers were beginning to feel threatened by foreign workers with H-1B visas.

Two years later, in 2003, when the U.S. economy was bordering on recession and CIOs were moving aggressively to outsource IT in an effort to cut costs, CIO's Publisher Emeritus Gary Beach penned a column on the specter of IT unions.

So it seems the subject of IT labor unions comes up every time the economy goes south.

What differentiates today's discussion about IT labor unions from previous ones is that the conditions under which IT professionals work are arguably worse now than they were in the past. Constant layoffs, reckless cost-cutting, ruthless outsourcing and incompetent managers have pushed IT workers over the edge. They're tired of being steam-rolled and exploited by corporate America (and they *are* being exploited), and they're increasingly fighting back. Just last month current and former Apple employees sued the iPhone-maker for violating labor laws. IT workers at Wells Fargo and J.P. Morgan have filed similar claims. Such lawsuits were unheard of seven years ago. If this isn't a sign of a maturing workforce, I don't know what is.

Back to the InfoWorld article. InfoWorld acknowledges that life for IT workers is harsher than ever, so the article poses the question, "Is it finally time for technology workers to form a union and demand better working conditions?"

I definitely think it's time for IT workers to organize and to stand up for themselves and their profession. I'm tired of the excuse I heard seven years ago when I was reporting my story on IT labor unions and that I read in today's InfoWorld article that IT workers are too independent and too content with their work to possibly unionize. That is such a load of crap. Frankly, IT workers don't have much of a choice. If they want any hope of better treatment from the business world, they have to organize. And if the past is any indication of the future, life for IT workers is not going to improve. Each economic downturn makes things worse for them. Think the work environment was bad in 2001? Well look where you are now. Companies are cutting IT spending yet again. Unemployment rates are rising for certain tech workers. And the outlook for IT jobs in 2009 is pretty gloomy.

Corporate America has been unfairly profiting off tech workers' passion for technology and innovation--a passion that drives them to work 60 hours a week--and IT workers are fed up with it. They need to stop it, whether that's by joining a union, organizing a guild or forming a professional association similar to the American Bar Association.

IT workers know the score. They're tired of the layoffs, and they're tired of being taken advantage of. If you want evidence, just look at their responses to Stephanie Overby's blog entry, HP and EDS: Let the Layoffs Begin, and to another InfoWorld article, Tech Workers' Smoldering Discontent.

IT workers of the world, it's time to unite.


You do not have flash or javascript support.
Average (2 votes)
3
 
 
Thu, Sep 4, 2008 21:49 EDT
Anonymous user
Posted by: Anonymous
Rating: 70

It is true that relatively high salaries of IT workers are balanced by longer and longer working hours, and the need for being highly available. But, I guess, this is something which IT people can opt in or out – there is always a chance to work in other less demanding areas.

IT being a professional area should always stay open, creative and independent.

There is no much advantage in loosing this independency and becoming another mass bargaining for salary increase.

We need to stay independent, and value ourselves according to our individual skills – as other professional engineers, independent medical practitioners or solicitors.

Certainly, unions can be a solution for lower level technical IT workforce, but not for CTOs or CIOs.

 
Fri, Sep 5, 2008 9:22 EDT
Posted by: Meridith Levinson
Rating: 60

Just to be abundantly clear, I'm not proposing unions or any form of organizing for CIOs, CTOs and IT professionals at that level. I'm proposing some form of organizing--whether a union, a guild or a professional association--for low- and mid-level IT professionals.


 
Fri, Sep 5, 2008 16:31 EDT
Anonymous user
Posted by: Rennie
Rating: 56.6667

Yes, CIOs and CTOs are management. They are typically the ones hired to do the outsourcing and the insourcing of H-1B and contractors.

I have been an IT professional for over 20 years, and arguably at the highest level without being management. Still, I can certainly see the benefits of being unionized. For the last few years I have been forced into contracting. Ever since being laid-off from Oracle, when Oracle decided to send a lot of jobs over to India, landing a "direct hire"/"full-time employment" job has been nearly impossible. However, getting contract work is much easier. The companies want my skills, they just do not want to make any kind of a commitment to someone who might want to have a vacation, spend time with their family, or may get an expensive medical condition.

On another point, companies typically call raises "merit increases", giving the idea that if you do a good job, you will get a good raise, and if you do a bad job, you won't get a raise. However, this "merit" is measured through a mechanism called the "performance review". Everyone will have their hero moments and their "oops, I made a mistake" moments through out their tenure. It is too easy for a manager to accentuate your hero moments if they are willing to give you more money, or accentuate your mistakes if the manager wants to put you near the back end of the Bell Curve.

In a recent interview with Microsoft, the recruiter was trying to tell me that they separate the performance review from the raise. She said the raise can come at anytime, and should not be expected to come after the performance review. She argued that if you "hit the ball out of the park" during your tenure, you can get the raise right then and not have to wait for the performance review. You don't have to be a computer scientist to realize that they are setting you up for very infrequent raises.

This is why I joined WashTech. This is why the Employee Free Choice Act is so important. It just may give tech workers the tools they need to unionize. This is also why the U.S. Chamber of Commerce is very afraid of the Employee Free Choice Act and is spending millions to try to stop it.

Rennie Sawade
Communications Chair
WashTech (http://washtech.org)

 
Sun, Sep 7, 2008 2:16 EDT
Anonymous user
Posted by: Anonymous
Rating: 70

Let's be real. Nothing will protect one's position at work better than own professional skills and values. Being in IT for nearly 30 years, I trust my job security can be created and maintained only by me and not by others, and most certainly not by my employers.

The world is now different, there are no jobs for life - and not only in IT.

There are top skills for sale at any price, a lot of good skills where the negotiation process is always challenging, and plenty of very average skills at a very average price. At this is a very good and healthy situation.

Changing the market using politics will not bring any good to the industry. Certainly, this may be somehow beneficial for those who's market value is the lowest. But with a bit more energy, skills improvements and pro activity - they can achieve much better results for them.

 
Mon, Sep 8, 2008 2:14 EDT
Anonymous user
Posted by: Rennie
Rating: 56.6667

Companies do not want to pay for skills, even for top skills. And why should they? Many of those in power in the U.S. government bought into this idea of Laissez-faire economics along with allowing the unrestricted global arbitrage of labor. You are right in noting that things are "different". These backward trade policies are gutting our middle class for the benefit of international corporations and for the nations that are taking advantage of America's free-for-all policies.
It has certainly lowered not only job security, but job quality and compensation/benefits. Average salaries for software engineers have been dropping over the last several years (references at WashTech.org). Mis-classification of workers into "contractors" is another big issue.
All of this has affected my career and I have some of the most top skills around. I developed software for PDAs and system level software for Microsoft included security features for XP SP2. I have worked on enterprise level software for large corporations in the U.S. and Canada. I have written software for a cutting-edge medical device used to dynamically track tumors during radiation therapy. On the side, I do website development, do my own email and website hosting, and do volunteer network administration work for WashTech.
On top of this, as someone who earned a Masters degree in Information Systems Management in 2004, I can whole heartedly say that "improving skills" or getting "more education" is NOT the solution and it just doesn't work.
Unionization won't fix all of the problems right away, but it is a good step in returning the governing of this country back to where it belongs, with the great hard working people of this nation.

About this Blog

Insight and advice to help you carve your way in the cut-throat business world today.

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 108 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Preparing for the Next Cyber Attack

Ensure you are up-to-speed on the latest security technologies available to keep your network safe in this Executive Guide. Get a thorough assessment of the corporate security threat landscape. Protect your network with data leakage protection, NAC and other technologies explained in this report.

Sponsored by Qwest  Read this Executive Guide »

 

Cloud Building: 8 Ingredients for Internal Clouds

Cloud computing: a fundamentally new way to deploy IT services and functions cost-effectively and quickly. Learn how the VMware vCloud initiative dramatically improves how consumers access their information and experience applications as well as the 8 ingredients to get you going.

Sponsored by VMWare  Read this White Paper »

 

Investing in Business Analytics Technology

You're thinking now is the time to take the plunge into business analytics, but you still have some unanswered questions. This research summary addresses the most common questions and concerns surrounding the successful launch of a business analytics initiative. It also includes real-world examples of organizations already getting return on their investment.

Sponsored by SAS  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Improving Transparency and Accuracy in IT Cross Charging

During this Webcast you'll learn how KBC Group implemented SAP BusinessObjects Profitability and Cost Management and realized many benefits.   View Now »

 

Cost Savings and Risk Reduction with Effective Systems Management

Join us and see how Novell can help you respond to today's economic challenges by increasing productivity, reducing costs and aligning IT initiatives with overall business goals.  View Now »

 

Capitalize on Your SAP Content

Learn ways to improve your content management by viewing these Open Text webinars today.  View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Introducing the new HP ProLiant G6 server family

Accenture: Outsourcing for Competitive Advantage. More...

Better spam protection with Postini for just $1/user/mo

Introducing the new HP ProLiant G6 server family

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Accenture IT Consulting: Logical meets technological. More . . .

The Fraudster Economy Model: Operating a Business in the Underground

Trade in your old laser printer and get up to $1000 back!

Taking the Service Desk to the Next Level

Revolutionizing Enterprise Application Deployment

Why Data Loss is Increasing--and What You Can Do About It

Data Loss Prevention: A Better Way to Approach Security

Learn how to managing client systems in the enterprise.

Build a High-Performance Open Web Platform

Mid-Sized Company CIO Community: infoBOOM!

Enterprise PBX Comparison Guide

Getting Value from Outdated Networking Equipment

Losing Ground: 2009 TMT Global Security Survey

Stop Application Fraud at the Source with Device Reputation

Learn about the VMware vSphere (TM) & Intel (R) Xeon (R) Processor 5500 Series

Learn how a virtualized enterprise can help your company reduce costs

Why Isn't Server Virtualization Saving Us More?

Learn how to save 30% through project & portfolio management.

How Open Source is Changing the Face of Enterprise Software

8 Key Ingredients to Building an Internal Cloud

Accenture IT Consulting: Enabling high performance. More...

Top Five CIO Challenges

Insight makes it easy to spend your Microsoft subsidy check.

Five minute business analytics assessment. Immediate results.

Dangerous Collaboration Practices: 5 Ways IT Can Minimize Risk

Accenture: Outsourcing for uncertain times. Click to learn more.

The Case for Investing in Business Analytics Technology. Read white paper.

Live Webinar: Applying Business Analytics. Click here to learn more

Seven Ways ITIL Can Help You in an Economic Downturn

Developing A Dynamic, Real-Time IT Infrastructure

Maximizing the Business Value of the PC Infrastructure

Communications and Collaboration Needs at Business Organizations

Using Open Source to Deploy Web Applications

Cloud Computing: Read about VMware's compelling vision & set of products

Enterprise PBX Buyer's Guide

Secondary Market Primer: Your Network at Half Price

How Interactive Viewer Reduces the Effort to Meet Visualization Requirements

Top-line Performance that's Bottom-line Efficient

White Paper: 8 Key Ingredients to Building an Internal Cloud

Read about virtualization and consolidation effort best practices

Building the Virtualized Enterprise with VMware Infrastructure

The Global Marketplace Today: Strategies for Tough Times

Top 10 Business and IT Drivers for the Wealth Management Sector

5 Steps to Automating Accounts Payable

Bottom-Line Benefits of Virtualization