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Mon, May 11, 2009 13:37 EDT

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Posted by: Meridith Levinson in Best Practices Topic: Personal ManagementBlog: Career Connection
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Sure, IT jobs are difficult to find. But making matters worse, many IT professionals lack the personality traits that make career change easier, even exciting, for others.
Are you an ISTJ? That's Myers-Briggs-speak for Introverted Sensing Thinking and Judging. The ISTJ personality refers to individuals who like timelines and closure, who are goal- and deadline-oriented, who enjoy collecting and analyzing data, who think systematically, and who make decisions based on what has worked in the past, says Sherrie Haynie, an organizational consultant with CPP Inc., an HR consultancy and the exclusive publisher of the Myers-Briggs personality type indicator assessment. (Haynie analyzes the results of Myers-Briggs assessments and facilitates professional development sessions with Fortune 500 clients.)
ISTJs tend to discount intuition in favor of facts. They're uncomfortable with ambiguity and risk.
As a result, says Haynie, ISTJs don't handle change very well, which makes coping with job loss more difficult for them than for, say, INTPs (Introverted Intuitive Thinking Perceiving) and ENFPs (Extroverted Intuitive Feeling Perceiving), who thrive off of change and risk-taking. (I'm an ENFJ (Extroverted Intuitive Feeling Judging) or INFJ (Introverted Intuitive Feeling Judging), depending on whether I'm feeling gregarious or moody.)
If you work in an IT job, then you're probably an ISTJ. Haynie says approximately 60 percent of technology professionals who've taken a Myers-Briggs assessment with CPP are ISTJs. Only 35 percent possess the INTP's intuitive nature.
Another characteristic of ISTJs is black-or-white thinking. "We find that technology folks are more set in their ways when it comes to what's right and wrong and what won't work based on the past," says Haynie.
Because IT professionals who are ISTJs are so set in their knowledge, she adds, they think they have all the answers, and they consider themselves authorities and experts. But that attitude—and the black-and-white thinking—make moving into a new company, new industry or new career hard for them, says Haynie.
"Change, generally speaking, is an area that may be very difficult for this group of people," she says. "When they find themselves in a new role or in another industry, they have nothing to benchmark it against."
In a new environment, ISTJs can't always rely on what worked in the past. The thought-process that made them successful in prior roles may not apply in their new roles. They have to learn new skills that may not feel natural to them, such as actively soliciting feedback and opinions from others, says Haynie.
"Putting their expertise aside and getting input from others is challenging for them," she says. "Letting go of their authority and letting others into their decision-making process may be uncomfortable."
It's ironic that change tends to be so difficult for IT professionals, since technology is so mercurial. Also ironic: A common career move that IT professionals make—to become independent IT consultants or contractors not suited to the ISTJ personality. Making the transition to the largely unstructured professional life of an independent consultant requires ISTJ people to take a big step outside their comfort zones and learn new skills and traits that they'll need to be successful as entrepreneurs, says Haynie.
"They need to be flexible, to see the big picture, to be able to communicate and negotiate with customers, and that may be difficult for people who've been in the same career or same industry for much of their working life," she says. "If you have a full-time job and you know what's
There are people lacking personality traits in all areas of the business besides Technology. This is an old stereotype of IT professionals. I have met many IT people at all levels of the organization that have great personality traits. Likewise, I've witnessed individuals in Marketing, Human Resources,and Operations that lack personality. I really believe many people, beyond those in IT take a layoff personal and struggle with that situation regardless of their personality.
Tom made a great point in saying that you find all kinds of personalities in IT just as you'd find in other departments. Relying on this Briggs survey thingie is the worst strategy ever! Except in theory, I havent seen or heard any company using it to pick their employees based on that - it is preposterous.
I disagree with this statement. The company I work for places a great deal of emphasis on MBTI character traits. Being an DBA/ISTJ, this article was particularly relevant for me, and I agree with many of the assertions made in this article. On a side note, I think that companies who disregard Myers Briggs are wrong to do so, because you can really know a lot about work styles and how harmoniously an individual will fit into the current dynamic based on their MBTI.
Another point to consider is that a career change involves doing something different. The whole point of being an IT professional, or any professional for that matter, is that you have indepth knowledge of a certain area. Your entire career is devoted to that one thing. Personality tests, and that is a stereotype as other posters have said, has less to do with it. If you're a surgeon, than you aren't going to become a network engineer because you can't find a job. Minor changes are ok, but no-one is comfortable with starting all over again. And competing against students who are just graduating from university.
And that test sounds fake. Most IT people I know aren't that stiff. And I know quite a few. Just because IT people interact mainly with a computer, doesnt mean they can't interact with people.
There is some insight into this. Being blessed with an autistic condition known as Asperger's Syndrome, IT has been a natural and comforting area of industry for me to work in. The black and white thinking and the resistance to change do represent obstacles at times, but the need for clarity and the obsessive dedication to problem solving give us real advantages over others. Many people who work in IT have personality traits linked with this condition. It's no accident that they find themselves in this industry. There is a degree of truth to the survey. I think the commentators that seek to confidently refute the results by quoting an anecdote might be advised to review their own decision making. Of course it's not a clean cut black and white finding. If it were, we would all have known about it years ago and wouldn't be debating it now. But there is a clustering of autistic character-types towards industries like IT. It's considered a disability in many areas of life, but in IT it's a net benefit. The statistics speak for themselves.