NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Sun, Jun 17, 2007 16:50 EDT

IT Agility Makes Work Fun Again

Topic: Development

Blog: Doing Business in Real Time

Current Rating: 5 Comments: 8

We IT folks get no respect from the business world. And I’m mad as heck and I’m not gonna take it anymore! No more snide remarks from finance; no more insults from operations; no more blank stares and shoulder shrugging from the sales guys.

 

What am I doing to end this intolerable state of affairs? My colleagues and I are training people in the application of an awesome and agile combination of business strategy and system development tactics; we call it the “30-Day Blitz”. We’re seeing business people smile and say “Wow” when they experience the results. We’re also seeing a can-do attitude and what the French so beautifully call “esprit de corps” emerging in the IT development teams doing the blitzes.

 

In early May we began a 30-Day Blitz with the systems development group of a global electronics and software company. It started with a two-day agility workshop involving the business and IT stakeholders. In interactive exercises, we defined the business challenge and sketched out ideas for quickly addressing the most pressing issues. The IT director who is guiding the introduction of the blitz into his company culture accurately describes this as a “Socratic process of exploring options and testing assumptions.”

 

We agreed on the scope for the first blitz and created a conceptual design and performance requirements for a version 1.0 system – a “robust 80% solution” that the developers could deliver in 30 days or less (that’s 30 calendar days; and we don’t work weekends so its 20-22 working days).

 

The following seven days were spent employing the six core techniques to flesh out the details involved in the design of the conceptual system created in the two-day workshop. During that time we did a couple of half-day JAD sessions where business and IT people worked out specific design issues. In between JAD sessions, business people went back to their regular jobs but were available for quick meetings and questions. The development team investigated and worked out solutions to all the technical issues related to the system design.

 

System design was captured in a set of largely graphic specification documents: process flow diagrams; data models; a story board of user interface screens; and system architecture diagrams showing configuration of hardware and software. We wrote up a definition of the relevant business rules and processing logic but dispensed with lengthy and elaborate use cases and loads of written text specifications.

 

The graphic format of our design specs communicated well to the business users. They took one last look at the system design and gave us their thumbs up to go into the build phase.

 

The build phase is the “peddle to the metal” phase where the development team focuses their attention and energy like a laser; they had 11 days to turn the system design into a working system. We started this phase with the whole team reviewing the design specs and producing a detailed list of development tasks, no task lasting longer than three days. Then we organized these tasks into a day by day project plan and assigned people to each task.

 

Every morning we started the day with a short session where we reviewed and updated the project plan to assess progress made, identify problems, and constantly adjust our actions so as respond effectively and get the system built by our delivery date of June 1. We had our, “Oh no! What do we do now?” moments; what project doesn’t? The system builder leading the team was

You do not have flash or javascript support.
Average (5 votes)
5
 
 
Sun, Jun 17, 2007 21:04 EDT
Posted by: Michael Kavis
Rating:

I like the way you think!  I am on a similar project.  We just procured our BPM and SOA software and are running three agile projects concurrently.  The big bang project is a B2B portal that we will pilot with one of our customers.  In 10 weeks we will implement BPM, SOA, and the B2B portal!  How's that for agile?  We have a war room filled with a PM, a process analyst, architects, a UI developer, and a business user.  We iterate through requirements, development, and testing.  The business gives us feedback daily as we iterate through the life cycle.  This week (week #3) we are attending our biannual sales conference and are giving them a demo of working prototype!

At the same time we are working on a couple of shorter projects that will eventually plug into the workflow on the B2B portal.  This is the most fun I've had in ages and there is a ton of excitement throughout the halls.

I keep reading articles where people claim that agile doesn't work.  Either they are too afraid to try it or they don't know how to do it.

 
Mon, Jun 18, 2007 19:48 EDT
Posted by: mtruxaw
Rating:

I think this 30-Day Blitz is a cool way to introduce Agility to the corporation. Now, if you just keep repeating those thirty day blitzes, you pretty much are doing scrum.

http://www.mountaingoatsoftware.com/scrum

 
Tue, Jun 26, 2007 16:54 EDT
Anonymous user
Posted by: Jeff Cohen
Rating:

The idea that the blitz is like Scrum is not unreasonable. It is different though. Scrum, FDD, XP and other agile methods seem to cater to IT.

IT needs these processes to get work done, but crossing the chasm from the business to IT is not something that IT's agile processes accomplish.

I think what the business gets by engaging in a blitz is a leader like Mike Hugos that enables both the business and IT to communicate. In fact this communication breaks the normal barriers that exist between business and IT.

That is probably one reason that Mike asserts that IT doesn't get any respect from the business. This method seems to garner respect from the business and enable IT to do agile development in a Scrum "like" way.

The net result is a working system that the business can view as a success. Involvement from the business in this process changes the fundamentals of the project, that is HUGE!

 
Fri, Jun 29, 2007 13:42 EDT
Posted by: mtruxaw
Rating:

I think you have an incorrect notion of just what scrum is. One of the major priorities in scrum is increase communication with "the business" and the customer. The premise is to focus on business priorities.

 
Tue, Jun 19, 2007 2:28 EDT
Anonymous user
Posted by: Anonymous
Rating:

People tend to think that everything complex have to be good. Genius knows that everything simple tend to be best.
Excellent text. You make me to WOW!

About this Blog

The global economy has a life of its own, it lives in real-time, and we are all part of it. Hello brave new world.

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 108 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Preparing for the Next Cyber Attack

Ensure you are up-to-speed on the latest security technologies available to keep your network safe in this Executive Guide. Get a thorough assessment of the corporate security threat landscape. Protect your network with data leakage protection, NAC and other technologies explained in this report.

Sponsored by Qwest  Read this Executive Guide »

 

Cloud Building: 8 Ingredients for Internal Clouds

Cloud computing: a fundamentally new way to deploy IT services and functions cost-effectively and quickly. Learn how the VMware vCloud initiative dramatically improves how consumers access their information and experience applications as well as the 8 ingredients to get you going.

Sponsored by VMWare  Read this White Paper »

 

Investing in Business Analytics Technology

You're thinking now is the time to take the plunge into business analytics, but you still have some unanswered questions. This research summary addresses the most common questions and concerns surrounding the successful launch of a business analytics initiative. It also includes real-world examples of organizations already getting return on their investment.

Sponsored by SAS  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Improving Transparency and Accuracy in IT Cross Charging

During this Webcast you'll learn how KBC Group implemented SAP BusinessObjects Profitability and Cost Management and realized many benefits.   View Now »

 

Cost Savings and Risk Reduction with Effective Systems Management

Join us and see how Novell can help you respond to today's economic challenges by increasing productivity, reducing costs and aligning IT initiatives with overall business goals.  View Now »

 

Capitalize on Your SAP Content

Learn ways to improve your content management by viewing these Open Text webinars today.  View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Introducing the new HP ProLiant G6 server family

Accenture: Outsourcing for Competitive Advantage. More...

Better spam protection with Postini for just $1/user/mo

Introducing the new HP ProLiant G6 server family

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Accenture IT Consulting: Logical meets technological. More . . .

The Fraudster Economy Model: Operating a Business in the Underground

Trade in your old laser printer and get up to $1000 back!

Taking the Service Desk to the Next Level

Revolutionizing Enterprise Application Deployment

Why Data Loss is Increasing--and What You Can Do About It

Data Loss Prevention: A Better Way to Approach Security

Learn how to managing client systems in the enterprise.

Build a High-Performance Open Web Platform

Mid-Sized Company CIO Community: infoBOOM!

Enterprise PBX Comparison Guide

Getting Value from Outdated Networking Equipment

Losing Ground: 2009 TMT Global Security Survey

Stop Application Fraud at the Source with Device Reputation

Learn about the VMware vSphere (TM) & Intel (R) Xeon (R) Processor 5500 Series

Learn how a virtualized enterprise can help your company reduce costs

Why Isn't Server Virtualization Saving Us More?

Learn how to save 30% through project & portfolio management.

How Open Source is Changing the Face of Enterprise Software

8 Key Ingredients to Building an Internal Cloud

Accenture IT Consulting: Enabling high performance. More...

Top Five CIO Challenges

Insight makes it easy to spend your Microsoft subsidy check.

Five minute business analytics assessment. Immediate results.

Dangerous Collaboration Practices: 5 Ways IT Can Minimize Risk

Accenture: Outsourcing for uncertain times. Click to learn more.

The Case for Investing in Business Analytics Technology. Read white paper.

Live Webinar: Applying Business Analytics. Click here to learn more

Seven Ways ITIL Can Help You in an Economic Downturn

Developing A Dynamic, Real-Time IT Infrastructure

Maximizing the Business Value of the PC Infrastructure

Communications and Collaboration Needs at Business Organizations

Using Open Source to Deploy Web Applications

Cloud Computing: Read about VMware's compelling vision & set of products

Enterprise PBX Buyer's Guide

Secondary Market Primer: Your Network at Half Price

How Interactive Viewer Reduces the Effort to Meet Visualization Requirements

Top-line Performance that's Bottom-line Efficient

White Paper: 8 Key Ingredients to Building an Internal Cloud

Read about virtualization and consolidation effort best practices

Building the Virtualized Enterprise with VMware Infrastructure

The Global Marketplace Today: Strategies for Tough Times

Top 10 Business and IT Drivers for the Wealth Management Sector

5 Steps to Automating Accounts Payable

Bottom-Line Benefits of Virtualization