NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Sun, Jun 17, 2007 16:50 EDT

IT Agility Makes Work Fun Again

Topic: Development

Blog: Doing Business in Real Time

Current Rating: 5 Comments: 8

We IT folks get no respect from the business world. And I’m mad as heck and I’m not gonna take it anymore! No more snide remarks from finance; no more insults from operations; no more blank stares and shoulder shrugging from the sales guys.

 

What am I doing to end this intolerable state of affairs? My colleagues and I are training people in the application of an awesome and agile combination of business strategy and system development tactics; we call it the “30-Day Blitz”. We’re seeing business people smile and say “Wow” when they experience the results. We’re also seeing a can-do attitude and what the French so beautifully call “esprit de corps” emerging in the IT development teams doing the blitzes.

 

In early May we began a 30-Day Blitz with the systems development group of a global electronics and software company. It started with a two-day agility workshop involving the business and IT stakeholders. In interactive exercises, we defined the business challenge and sketched out ideas for quickly addressing the most pressing issues. The IT director who is guiding the introduction of the blitz into his company culture accurately describes this as a “Socratic process of exploring options and testing assumptions.”

 

We agreed on the scope for the first blitz and created a conceptual design and performance requirements for a version 1.0 system – a “robust 80% solution” that the developers could deliver in 30 days or less (that’s 30 calendar days; and we don’t work weekends so its 20-22 working days).

 

The following seven days were spent employing the six core techniques to flesh out the details involved in the design of the conceptual system created in the two-day workshop. During that time we did a couple of half-day JAD sessions where business and IT people worked out specific design issues. In between JAD sessions, business people went back to their regular jobs but were available for quick meetings and questions. The development team investigated and worked out solutions to all the technical issues related to the system design.

 

System design was captured in a set of largely graphic specification documents: process flow diagrams; data models; a story board of user interface screens; and system architecture diagrams showing configuration of hardware and software. We wrote up a definition of the relevant business rules and processing logic but dispensed with lengthy and elaborate use cases and loads of written text specifications.

 

The graphic format of our design specs communicated well to the business users. They took one last look at the system design and gave us their thumbs up to go into the build phase.

 

The build phase is the “peddle to the metal” phase where the development team focuses their attention and energy like a laser; they had 11 days to turn the system design into a working system. We started this phase with the whole team reviewing the design specs and producing a detailed list of development tasks, no task lasting longer than three days. Then we organized these tasks into a day by day project plan and assigned people to each task.

 

Every morning we started the day with a short session where we reviewed and updated the project plan to assess progress made, identify problems, and constantly adjust our actions so as respond effectively and get the system built by our delivery date of June 1. We had our, “Oh no! What do we do now?” moments; what project doesn’t? The system builder leading the team was

You do not have flash or javascript support.
Average (6 votes)
5
 
 
Sun, Jun 17, 2007 21:04 EDT
Posted by: Michael Kavis
Rating:

I like the way you think!  I am on a similar project.  We just procured our BPM and SOA software and are running three agile projects concurrently.  The big bang project is a B2B portal that we will pilot with one of our customers.  In 10 weeks we will implement BPM, SOA, and the B2B portal!  How's that for agile?  We have a war room filled with a PM, a process analyst, architects, a UI developer, and a business user.  We iterate through requirements, development, and testing.  The business gives us feedback daily as we iterate through the life cycle.  This week (week #3) we are attending our biannual sales conference and are giving them a demo of working prototype!

At the same time we are working on a couple of shorter projects that will eventually plug into the workflow on the B2B portal.  This is the most fun I've had in ages and there is a ton of excitement throughout the halls.

I keep reading articles where people claim that agile doesn't work.  Either they are too afraid to try it or they don't know how to do it.

 
Mon, Jun 18, 2007 19:48 EDT
Posted by: mtruxaw
Rating:

I think this 30-Day Blitz is a cool way to introduce Agility to the corporation. Now, if you just keep repeating those thirty day blitzes, you pretty much are doing scrum.

http://www.mountaingoatsoftware.com/scrum

 
Tue, Jun 26, 2007 16:54 EDT
Anonymous user
Posted by: Jeff Cohen
Rating:

The idea that the blitz is like Scrum is not unreasonable. It is different though. Scrum, FDD, XP and other agile methods seem to cater to IT.

IT needs these processes to get work done, but crossing the chasm from the business to IT is not something that IT's agile processes accomplish.

I think what the business gets by engaging in a blitz is a leader like Mike Hugos that enables both the business and IT to communicate. In fact this communication breaks the normal barriers that exist between business and IT.

That is probably one reason that Mike asserts that IT doesn't get any respect from the business. This method seems to garner respect from the business and enable IT to do agile development in a Scrum "like" way.

The net result is a working system that the business can view as a success. Involvement from the business in this process changes the fundamentals of the project, that is HUGE!

 
Fri, Jun 29, 2007 13:42 EDT
Posted by: mtruxaw
Rating:

I think you have an incorrect notion of just what scrum is. One of the major priorities in scrum is increase communication with "the business" and the customer. The premise is to focus on business priorities.

 
Tue, Jun 19, 2007 2:28 EDT
Anonymous user
Posted by: Anonymous
Rating:

People tend to think that everything complex have to be good. Genius knows that everything simple tend to be best.
Excellent text. You make me to WOW!

Post new comment

* Subject:
* Username:
* E-mail:
The content of this field is kept private and will not be shown publicly.
Homepage:
* Body:
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <blockquote> <strike> <p> <br>
  • Lines and paragraphs break automatically.
More information about formatting options

* Denotes required field.

About this Blog

The global economy has a life of its own, it lives in real-time, and we are all part of it. Hello brave new world.

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 113 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware  Read this White Paper »

 

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Defend Against Blended Threats: What You Need to Know

Blended Web and email threats are becoming increasingly complex and represent a huge...  View Now »

 

Prescriptive Actions to Reduce Risk

In this Webcast, learn best practices for effective systems management in a heterogeneous environment and keep client systems cost under control.   View Now »

 

Webcast- Vantage 11: Redefining Application Performance Management

Compuware's latest release, Vantage 11, is a major advance in end-to-end application performance management--bringing together proactive issue identification, quantification of business impact and problem resolution into a single solution. Tune in to learn how Vantage 11's top-down approach helps you make better decisions and dramatically lower operations costs.  View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

Ready to virtualize tier one applications? Check your virtualization maturity.

Think you can't afford a Cisco Switch? Cisco Catalyst Switches are now more affordable.

Five minute business analytics assessment. Immediate results.

The Case for Investing in Business Analytics Technology. Read white paper.

Upgrading to VMware vSphere with vWire

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs

Return on Information: Google Enterprise Search pays you back

ROI of Application Delivery Controllers

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication

White Paper: Right-Sizing Your Power Infrastructure

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

Increase UPS efficiency without sacrificing protection.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

World-class trading technology solutions from NYSE Technologies.

If You're Paying for Telecom, You're Paying Too Much. Contact Asentinel Today.

Trade-In your old printer and save up to $1,000 plus free recycling!

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Live Webinar: Applying Business Analytics. Click here to learn more

Removing Barriers To Better Server Virtualization Efficiency

4G Revisited. The Continued Evolution of Wireless Mobility.

What's Next for Enterprise Resource Planning?

Maximizing website Return on Information with high-quality search

Gartner Magic Quadrant, Application Delivery Controllers 2009

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths