NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Mon, Mar 3, 2008 19:10 EST

Are You Loyal to Your Company or Your Profession?

Topic: Personal Management

Blog: Doing Business in Real Time

Current Rating: 4 Comments: 8

What’s the best way to rise to the CIO level and beyond? Is it best to get broad-based business experience or more in-depth IT experience? At last month’s SIM luncheon here in Chicago the speaker was a former CEO of Baxter International and now is a partner at a well known private equity firm named Madison Dearborn Partners. He talked about the CEO – CIO relationship and how to climb the business career ladder.

His name was Harry Jansen and he based his remarks on his own successful career; he made the case that broad-based business experience is the best way to rise through the ranks. I want to agree with him, but a lot of what I’ve seen in the last several years causes me to pause and reconsider. Maybe things have changed; maybe traditional assumptions need to be updated.

Harry spent 23 years working at Baxter. He started out as director of corporate development and instead of trying to rise through the ranks in development and finance, he opted to hop around to different Baxter business units and take positions in marketing and operations as well as finance. He told us how one of his bosses in finance said he was making a big mistake when he left the finance group and took a position as an operations manager. But this allowed him to get in-depth understanding of the company and build a large network of personal relationships, and it all helped him to finally be appointed CEO in 1997.

Now when he does private equity deals he looks for senior executives who have similar business experience, not just deep vertical experience in a function like finance, or sales or IT. This all sounds very logical but given the way the world is these days, it also raises some questions. For starters, how many people actually have the opportunity to stay at the same company for 23 years anymore? Most people only stay at a company 3-6 years (even if they want to stay longer, odds are good they’ll be taken out by downsizing, outsourcing, mergers, layoffs, firings, forced resignations, etc.).

So given this reality of the almost constant job search, does it make sense to be a specialist or a generalist? It seems like a lot of CIO job descriptions emphasize that the candidate needs to have very specific technical skills. How many times do you see requirements like needing to have extensive implementation and operating experience using SAP or Oracle or some industry specific application package? This says something about what lots of companies are looking for and the kind of experience they think is valuable.

If the odds are you’ll be leaving whatever company you work for now sometime in the next few years, then where do your loyalties lie? Are they with the company or with your profession? Is your company or your professional skills most likely to be the source of your next career advancement?

You do not have flash or javascript support.
Average (2 votes)
4
 
 
Mon, Mar 3, 2008 21:05 EST
Posted by: MEK
Rating: 60

Michael,

One of the things that I would keep in mind is the company (Baxter) that Jansen worked for. Medical Device and Products companies are probably one of the last few bastions of old-style company loyalty structures so I'm not entirely certain that outside of his industry, his career path would be the best example in much of today’s World.

Personally I think that both Company Loyalty as well as Career Loyalty can co-exist in your career path as long as you understand that both are separate objectives that ideally are convergent during one's tenure with any employer. When they are no longer convergent is when one has to ask the question of whether it is time to move on or not. The smart (and successful) person is the one that can make that call at the correct time and moves on when Career and Company loyalty come into conflict and are unlikely to change.

To Thy Own Self Be True really should be ones’ attitude at the end of the day. This does not mean that you should walk into every career opportunity with a purely mercenary attitude, but you should periodically evaluate your relationship with your employer and recognize that the day may come when your goals no longer can coexist with theirs. Good employers also should recognize this fact and either offer employees new goals that can coexist or a graceful way out.

Easier said than done I know…

In regards to the diversity question for CIOs (or CxOs for that matter), I think a diversified background is the wave of the future for those that wish to excel. A good CIO is going to be someone that knows I.T. and the I.T. process inside and out and if that is all they have spent their career doing I believe it is still possible for now and the near future to be successful.

However a GREAT CIO is going to the person that understands not only I.T. but all (or nearly all) aspects of the company they lead I.T. for. This makes a diversified skill-set almost a requirement.

Companies looking to fill true CIO positions (as opposed to I.T. managers that are simply given the title) are doing themselves a disservice when they post job descriptions that force them job search into narrow categories of specific products or platforms (and yes I’ve seen all too many of them as well and personally would not apply for one) as the CIO should be a strategic position that lifts a company up and outside of the box, giving them a unique competitive advantage.

 
Wed, Mar 5, 2008 4:22 EST
Posted by: Chris Potts
Rating: 60

Michael

It's a long, long time since I did any programming but I remember one of the early lessons why my programs didn't behave as expected was that OR is not mutually exclusive.

These days I work with many companies as my clients. Am I loyal to my company, my profession or each of my clients?

Yes.

Of course, sometimes there are tensions between these things. But so far, thankfully, I've been able to reconcile them without ever concluding that the three loyalties are mutally exclusive.

Perhaps, though, the clue to the predicament you pose is what someone regards as their profession. For example, is being promoted from - say - CFO or CIO to CEO a significant change of profession? I would say so. So is being promoted from - say - VP of IT Service Delivery to CIO.

Which begs a serious question of every CIO. Do you see yourself (or do others see you) primarily as a member of the 'IT profession', the 'corporate executive' profession, or is being a CIO a unique profession all of its own?

Chris

 
Wed, Mar 5, 2008 15:56 EST
Posted by: Michael Hugos
Rating: 70

MEK and Chris,

Your comments raise more questions, like why do companies post job requirements for CIOs that specify such narrow technical skills? Does that mean those companies consider the CIO as just the head technician and not a senior executive?

It's a good question about whether CIOs see themselves as corporate execs or as technical professionals. I like to think the CIO is an executive who employs highly efficient strategies for exploiting IT for business gain.

Yet the frequency of narrow technical requirements being applied to the CIO position puts aspiring CIOs and existing CIOs on the horns of a dilemma. Do they get broad business experience and hope companies will recognize the value they provide, or do they go for the security of narrow technical skills in this unpredictable job market? How lucky do you feel today?

Michael

 
Thu, Mar 6, 2008 17:35 EST
Posted by: MEK
Rating:

I think one of the issues you run into with this question is that the higher one moves up the chain, the more generalized the skill-sets need to be.

Or perhaps that is an inaccurate statement.

I think that a more accurate statement would the higher one moves up the chain, the broader the skill sets need to be and as a consequence of that broadening, the shallower the specialized skill sets become. A subtle but important difference.

As someone who is at the level immediately below the CIO, in an enterprise that is transitioning from a regional operating model to a global one, I find that I am performing many of the duties of a traditional CIO; while the true CIO is very much a strategic operations leader, with far more experience in overall business operations than in “hard” Information Technology. Does that make him/her a better CIO? For the role that they are playing within the company, I believe the answer is yes.

But would they be a good programmer or systems administrator being 20 years removed from the nuts and bolts I.T.?

Would I?

I’m much closer to my origins in my I.T. career, and am in a position where I’m already finding myself farther removed from that hands-on kind of I.T. that moved me up the ladder in the first place. Yet I find myself looking at some of these posts for CIO openings and many seem far more focused on whether someone can code for SQL or set up a Redhat Server than whether they can decide on the technologies that will make their enterprise more competitive. This is the fault of the enterprise that is searching for a CIO, less a fault of the individual looking to rise to that level.

As for the answer of what someone looking to rise up to a CIO level should be striving for in skill-sets I think that ultimately it depends on what kind of company you wish to work for. I can only speak for myself in that the occasional inquiries and poaching attempts are more frequently for someone who is more strategic in view, with a broader, shallower skill-set in more traditional I.T. disciplines. But these inquiries generally involve positions in larger enterprises than in smaller ones. I think smaller and more traditional operations are still looking for a CIO that can write C# in their sleep or replace a RAID controller at 3:00am.

Or as many posts have pointed out here @ CIO, the CIO position is most certainly in a state of transition.

 
Sun, Mar 9, 2008 22:45 EDT
Posted by: benbree
Rating:

Companies must meet their objectives - both short and long term. Most often, someone other than the CIO or senior technology person (vendor, peer, board of directors) suggests to the CEO that she must consider or move to particular technology or direction because it has worked so well elsewhere. When the executive team chooses to search for a new "professional", they decide to place restrictions on the person they seek based on the idea that this new "hot" solution solves their problems. They do not seek a partner at the executive round table but a "hired gun" to implement this new "hot" solution. They do this with no regard for their present position or the effectiveness of the staff. This is why ones loyalty must rest in the profession. The best CIO anticipates this move and stays current - even if the company provides no clear direction and moves to new "hot" solutions on a whim.

Post new comment

* Subject:
* Username:
* E-mail:
The content of this field is kept private and will not be shown publicly.
Homepage:
* Body:
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <blockquote> <strike> <p> <br>
  • Lines and paragraphs break automatically.
More information about formatting options

* Denotes required field.

About this Blog

The global economy has a life of its own, it lives in real-time, and we are all part of it. Hello brave new world.

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 113 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware  Read this White Paper »

 

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Defend Against Blended Threats: What You Need to Know

Blended Web and email threats are becoming increasingly complex and represent a huge...  View Now »

 

Prescriptive Actions to Reduce Risk

In this Webcast, learn best practices for effective systems management in a heterogeneous environment and keep client systems cost under control.   View Now »

 

Webcast- Vantage 11: Redefining Application Performance Management

Compuware's latest release, Vantage 11, is a major advance in end-to-end application performance management--bringing together proactive issue identification, quantification of business impact and problem resolution into a single solution. Tune in to learn how Vantage 11's top-down approach helps you make better decisions and dramatically lower operations costs.  View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

Ready to virtualize tier one applications? Check your virtualization maturity.

Think you can't afford a Cisco Switch? Cisco Catalyst Switches are now more affordable.

Five minute business analytics assessment. Immediate results.

The Case for Investing in Business Analytics Technology. Read white paper.

Upgrading to VMware vSphere with vWire

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs

Return on Information: Google Enterprise Search pays you back

ROI of Application Delivery Controllers

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication

White Paper: Right-Sizing Your Power Infrastructure

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

Increase UPS efficiency without sacrificing protection.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

World-class trading technology solutions from NYSE Technologies.

If You're Paying for Telecom, You're Paying Too Much. Contact Asentinel Today.

Trade-In your old printer and save up to $1,000 plus free recycling!

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Live Webinar: Applying Business Analytics. Click here to learn more

Removing Barriers To Better Server Virtualization Efficiency

4G Revisited. The Continued Evolution of Wireless Mobility.

What's Next for Enterprise Resource Planning?

Maximizing website Return on Information with high-quality search

Gartner Magic Quadrant, Application Delivery Controllers 2009

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths