Doing Business in Real Time
The global economy has a life of its own, it lives in real-time, and we are all part of it. Hello brave new world.
As by-products of our daily lives we leave digital fingerprints all over social media and e-commerce and news and financial websites. Over the years more and more information of the most detailed nature about us builds up. What would happen if we used data mining to follow these data trails and collect information about particular people and identify their behavioral patterns and then used gaming technology to display this collected information as avatars created from actual pictures and videos of those people?
What if we could ask these avatars questions and present them with problems and situations for their advice? What if these avatars used the identified behaviors of the people they embody (some advanced combination of business rules, pattern recognition and artificial intelligence) to respond and give us their advice?
What if we could convene project teams composed of actual living people and selected avatars of relevant experts? What kind of problem solving approaches could these teams take and what kind of answers and results would they deliver?
In years to come, from a lifetime of digital fingerprints, could we resurrect and retain something of the wisdom and good council provided by accomplished statesmen, scientists, executives, emperors, generals and artists who lived and passed on? Imagine today if we could interact with an essential part of the personalities of Abraham Lincoln, Albert Einstein, Andrew Carnegie, Catherine the Great, Belisarius and Gertrude Stein. What if people of future generations lived on as digital incarnations that embodied problem solving and creative behaviors exhibited by them during their lifetimes?
Would this virtual and collective “we” get better and better at remembering and learning what works and what doesn’t work and thus increase the effectiveness of our actions (as in those who don't learn from the past are doomed to repeat the past)? It's not as if we haven't documented the past in books but would interactive avatars make that academic knowledge more accessible and more immediate and cause us to pay more attention?
[Michael Hugos, principal at Center for Systems Innovation [c4si], delivers seminars and briefings and mentors teams in agile systems development and strategies for business agility. His newest book is Business Agility: Sustainable Prosperity in a Relentlessly Competitive World.]
