Do not buy Lo-Jack for laptops! It is a big joke of a program. They can not find your computer, and even with an address, they refuse to communicate with officers in your local area, so, even though everyone knows where your computer is, no one will go get it. And the money back guarantee? That has one of those lovely loopholes so that no one gets their money back. "From the time we open your case, if we do not find it in 30 days, we give you your money back" (or something like that). The funny thing is, they will not "open" your case until the have enough information to make an arrest. So they will just never open your case (even after you report it!) and they will never have to give you your money back.

For example :Guy steals girl's computer. She reports it to the officers and to lo-jack. He is online, using her email address on her computer (she was not too bright and had it to automatically log in). From emails, girl find out the guy's name, attorney, girlfriend, grandma, etc. Reports it to officers and lo-jack. Lo jack says "We have picked up your computer at a location, but have not yet opened your case." cops say "We don't quite know where he is" No one does anything. Lojack never opens the case, so they don't have to give you your money back. Cops say "Too bad, good thing it was only a computer" Yeah, a $2,000 computer that I bought for work that I still owe $1680 on. Just a computer.
In conclusion, do not buy this product. It gives you false hope and wastes your money. Thanks for your time.

Computrace Complete is a very unique product, and I have to admit one of the most interesting security related products I have seen in years. I am astounded at what the product can do. The customer support and response time have been about the best I have ever seen. I would thoroughly recommend this product to anyone interested in asset recovery, especially remote data delete, and improving asset tracking.

There are many additional peripheral perks of Computrace Complete. It has so many extra uses, and are terrific value add justifications to the product. Some I had not even thought of until we deployed it through the enterprise on all laptops. This is truly a great product that does exactly what it says it does, and more. It has proven itself 100% effective to my company. I am a 100% satisfied customer now and for the future. I am so impressed by this product that it will be first on my list of tasks to accomplish at any other establishments I work for in the future.

Great work on developing a great product. I could not have accomplished what I have without the fantastic account support from R. Welton and sales from W. Young. Top shelf product, top shelf account support and sales team. I completely recommend this product to anyone thinking about investing in Computrace Complete from Absolute Software.

DM

We use Computrace on all our notebooks as a standard. We have never had to have one recovered or use the data delete service. We did use it for something we never thought of. Employees here are allowed to purchase items and take advantage of some of our discounts. One was a notebook purchased for their collage bound child. Turns out their child whom had never been in any kind of trouble decided to not return to school, and went missing. The child had taken a notebook purchased though our company with them. Using Computrace we were able to locate the State and Town of were she had run off to.

Being a rural farming community, we have many migrant students that come and go with the harvest. Computrace has allowed us to feel secure in issuing laptops to all students 6th-12th grade. We have purchased Computrace on all student/faculty laptops in our district, and it has been such a great asset.
Before we got Computrace, tracking down a laptop was knocking on the door of the child's house. Now we can log into the Computrace web interface and see the IP/ISP where the laptop was last logged on.
Much thanks to R. Welton and the entire team at Computrace for making such a great product.
MJ

As the Asset Management Manager for an accounting firm, having the Computrace Complete loaded on all leased firm PCs is a no brainer. It to me is imperative to have this utility installed on systems, providing that added security. We have been able to not only locate stolen equipment, but also have had individuals arrested for the theft. All I can say is, if you dont have it, get it.