Billions of dollars earmarked for new technologies, at the same time billion-dollar projects are failing. Virtual teams who can’t implement Virtualization. Service Oriented Architecture when customers are no longer oriented towards your services.

Where can you turn to? Who can you trust?

Enterprise Business Analysis is the solution

EBA is Strategic, Process and Organizational Consulting:
o Strategic – Planning and execution.
o Process – the steps.
o Organizational – the whole enchilada.
o Consulting - Internal or external, the combination of expertise and intuition, Techne and Poesis, improvisation and practice in planning and supporting the enchilada’s goals.

You are already familiar with EBA, under its many masks for the diagnosis of the patient, and prescription for the cure:
o Best Practices
o Change Management
o Coaching/Mentoring
o Process and Operational Improvement
o Strategy Development
o Technology analysis, recommendations and implementation

Enterprise Business Analysis

The BABOK Version 2.0 defines Enterprise Business Analysis (EBA) as the collection of tasks for analyzing the business situation to fully understand business problems and opportunities, and assessing the current and future views of the enterprise to understand the change needed to meet business needs and achieve strategic goals.

What does this mean?

1. Enterprise Business Analysts looks at Something

Something is a:

o Problem – what is wrong. You don’t have a comprehensive picture of your IT organization as a whole. You lack accurate data to perform measurement against. You don’t know where your IT dollars are going, other than out.

o Opportunity – something good, or seemingly good. Genghis Khan and Co. told you that for only $2 billion a year, they can invade/absorb your IT area and take over all your applications.

o A Probletunity – both a problem and an opportunity. Great risk and greater rewards come from true innovation and creativity. Understanding how your applications are being used, how they map to business needs, and where (specifically) your dollars are going.

2. Enterprise Business Analysts clearly see Here and There

Here is dressed in sackcloth and ashes, which is why it is known as “The Mess” in Idealized Design.

Here is the “Current” or “As-Is” state, made up of facts, rumors, the forensic analysis of documentation, and the fatal screams of business areas as their systems come crashing down.

Haven’t you watched CSI IT?

Here is a crime scene, the result of poor internal communication, misguided initiatives and lack of Leadership follow-through. Here is where all those projects (and Project Managers) are buried.

There has been variously described as the Future, the “To-Be” State or The Ideal of Idealized Design. From the standpoint of Here, There appears to be a magical kingdom where every project succeeds, on time and on budget.

There can be the solution to the Problem, the Opportunity fully realized and the Probletunity come to fruition. There can also be a continuation of Here, and its failures.

Although Gertrude Stein said of Oakland, “there is no there there,” you have a much better chance of finding your way There, when you are stationed Here.

3. Enterprise Business Analysts help you get from Here to There

Alan Weiss wrote, “People do not generally resist change, per se. They do resist venturing into unfamiliar and potentially harmful territory. Work with your client to establish not only the future state desired, but also the details of the journey.” (Organizational Consulting. Wiley & Sons, 2003)

EBA is the bridge across the abyss. If Here is the Inferno and There is Paradise, then the Enterprise Business Analyst is like Virgil, guiding a quivering Dante along the precipitous crevices of change.

Help is a Map that can come in many forms:
- Presentations
- Proposals
- Recommendations
- Reports
- Solutions
- Studies

Help is the steps laid out, with excellent traction to prevent your slips.

Help is the way the shaman shows the gathered tribe

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