NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Thu, Jan 29, 2009 15:20 EST

Windows 7: Is Microsoft Too Focused on Consumers?

Topic: Infrastructure

Blog: Eye on Microsoft

Current Rating: 5 Comments: 5

As someone who wants Microsoft to be cooler, I'm all for them making an aggressive pitch to consumers. I say make Windows 7 a simplified, colorful, fun experience for everyday users. Emphasize how it can store and share music and photos. Keep those potential Mac users from switching. Heck, open up retail stores while you're at it.

But of course Microsoft has to walk the line here. By kowtowing to consumers, it runs the risk of neglecting its core customer, the business user. In a recent interview on CIO.com sister site Network World, Windows blogger and editor of Supersite for Windows Paul Thurrott contends that Microsoft is biting the hand that feeds it by leaning heavily on consumer features with Windows 7. Enterprise needs have been reduced to an afterthought, he says.

This is the opposite of Microsoft's usual route of focusing on businesses more than consumers. I suppose when you're a company that has chosen to be all things to all people, life is a constant balancing act. And so it goes with Windows 7, quite possibly Microsoft's most challenging balancing act ever.

The mantra Microsoft is repeating to the press about Windows 7 is: "We've listened to our customers", implying I guess that it didn't listen to them for Vista. Internet message boards are filled with people who would agree with that.

I recently installed the Windows 7 beta on my personal laptop running Vista Home Premium and you can see right away the consumer friendliness of the OS. And that's a good thing. It's really growing on me: The clean and logical UI of Windows 7 is so much better than XP that it's funny. The Windows 7 taskbar, which gives you major control over your myriad open applications with mouse-over lists that you can click on, puts the random dumping ground that is XP's taskbar to shame.

The interface differences with Vista are more subtle, but I'll save my thoughts on the Windows 7 beta for another post. What's clear is that Windows 7 is just freakin' easier: easier to switch between browsers, to find and share files, to connect to a wireless network, to back up data to an external hard drive, to create a home network, to check security settings. From what I've seen of the beta so far, if you get lost using Windows 7 then maybe you shouldn't be using a computer.

But does an improved user interface help IT pros and business users? Sure it helps, but it doesn't solve their big problems. In his interview, Thurrott accuses Microsoft of not having "much of an enterprise story" with Windows 7. He concedes that Windows 7 has embedded some interesting new enterprise features such as DirectAccess, which allows mobile users to connect to networks without a VPN, and BranchCache, which caches data on a branch office server to limit the data traveling over the WAN. But both of those features are locked to Windows Server 2008 R2 (still in beta) and require upgrades to both Windows 7 and WS2008 R2 in order to work.

"I feel disappointed because it seems some Windows 7 enterprise features are arbitrarily locked to WS2008 R2," Thurrott says. "That's a problem when you are asking corporations to spend a significant sum of money or a lot of effort to upgrade and they have to upgrade their server and client operating systems. It's a tough year for that."

Though this is less a direct criticism of Windows 7, Thurrott believes that some of the OS's enterprise features should be available now in Vista. "I think

You do not have flash or javascript support.
Average (1 vote)
5
 
 
Thu, Jan 29, 2009 20:00 EST
Anonymous user
Posted by: Anonymous
Rating: 90

I think the deal here is that with so many corporate/enterprise clients holding off on Vista, Windows 7's lack of major new features *is* its biggest feature for corporate customers. It takes the Vista platform everyone skipped, and offers it as a refined, stable, "not Vista" upgrade path from XP/2k. It will bring Vista's features to the corporate world without the Vista stigma. Close compatibility and feature-parity with Vista means there is now a plethora of devices and applications already available to the 7 platform. Commodity PC's have also caught up with Vista's requirements. This combined with the perceived improvement in stability will likely make Windows 7 a much easier sell for Microsoft.

That said, personally the phrase "polished turd" comes to mind when 7 is mentioned.

 
Fri, Jan 30, 2009 0:33 EST
Anonymous user
Posted by: fekall
Rating: 70

Who is to say that once 7 Business version is released that it will contain all of what the Enterprise whiners are looking for. Beta...for consumers to Test...if it isnt one thing then it is another...for cryin out loud...MS is doing a fine job I say. They will find that balance for both parties of people and then some other naysayer will find something else to bitch about..use Windows or don't. Bottom line...

 
Fri, Jan 30, 2009 18:58 EST
Anonymous user
Posted by: Anonymous
Rating: 90

Icons without text on the taskbar is nothing earthshattering, That sort of functionality should have been there from the first taskbar ever made. Pathetic attempt in my opinion. Outside of that its all stuff that should have been in Vista. Tag it a new os and make me pay again?

 
Thu, Feb 5, 2009 13:15 EST
Anonymous user
Posted by: Anonymous
Rating: 30

Actually it's being offered free to Vista customers, so no angry man, it's not pathetic.

 
Wed, Feb 4, 2009 11:19 EST
Anonymous user
Posted by: MJ
Rating: 10

While the IT guys have to support an OS like Windows 7, the end user is the consumer, all the workers that have PC's on their desks.

So how could Microsoft focus too much on the Consumer? They are the ones that have to deal with how it looks and works day in and day out.

Post new comment

* Subject:
* Username:
* E-mail:
The content of this field is kept private and will not be shown publicly.
Homepage:
* Body:
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <blockquote> <strike> <p> <br>
  • Lines and paragraphs break automatically.
More information about formatting options

* Denotes required field.

About this Blog

This is Shane O'Neill's blog about Microsoft's corporate strategy and the Windows operating system -- the good, the bad and the ugly.

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 113 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

Service Level Management Best Practices Life Cycle Overview - Improve Service Levels

Best practices for Service Level Management (SLM) is a process for consistently meeting customer requirements and delivering on IT's promises. See the steps required to ensure high-quality SLM.

Sponsored by Compuware  Read this White Paper »

 

Keeping Your Members Safe from Online Scams and Predators

In order to keep fraudsters out, romance sites must deploy effective solutions that look at information independent of what is supplied by users. A device fingerprinting solution such as iovation ReputationManager™ provides unique insight into the computers being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss.

Sponsored by iovation  Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Defend Against Blended Threats: What You Need to Know

Blended Web and email threats are becoming increasingly complex and represent a huge...  View Now »

 

Prescriptive Actions to Reduce Risk

In this Webcast, learn best practices for effective systems management in a heterogeneous environment and keep client systems cost under control.   View Now »

 

Webcast- Vantage 11: Redefining Application Performance Management

Compuware's latest release, Vantage 11, is a major advance in end-to-end application performance management--bringing together proactive issue identification, quantification of business impact and problem resolution into a single solution. Tune in to learn how Vantage 11's top-down approach helps you make better decisions and dramatically lower operations costs.  View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

Ready to virtualize tier one applications? Check your virtualization maturity.

Think you can't afford a Cisco Switch? Cisco Catalyst Switches are now more affordable.

Five minute business analytics assessment. Immediate results.

The Case for Investing in Business Analytics Technology. Read white paper.

Upgrading to VMware vSphere with vWire

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs

Return on Information: Google Enterprise Search pays you back

ROI of Application Delivery Controllers

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication

White Paper: Right-Sizing Your Power Infrastructure

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

Increase UPS efficiency without sacrificing protection.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

World-class trading technology solutions from NYSE Technologies.

If You're Paying for Telecom, You're Paying Too Much. Contact Asentinel Today.

Trade-In your old printer and save up to $1,000 plus free recycling!

infoBOOM! - The Mid-Sized Company CIO's Exclusive Community

Live Webinar: Applying Business Analytics. Click here to learn more

Removing Barriers To Better Server Virtualization Efficiency

4G Revisited. The Continued Evolution of Wireless Mobility.

What's Next for Enterprise Resource Planning?

Maximizing website Return on Information with high-quality search

Gartner Magic Quadrant, Application Delivery Controllers 2009

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths