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Mon, Jan 26, 2009 15:42 EST

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Posted by: Thomas Wailgum in News Topic: ApplicationsBlog: Enterprise Software Unplugged
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How about we play an ERP word-association game: I say "ERP costs" and what words come to mind? "Expensive"? How about "never ending"? "Increasing"? "Heartburn-inducing"?
Do the words "cheap" or "decreasing" come to mind? Probably not.
It doesn't take a Nobel Prize-winning economist to realize that IT needs to be doing everything it can to reduce ongoing expenses right now. Two of the chief responsibilities for CIOs and IT staffers in 2009 are increasing implementation speed and lowering costs. Our most recent "State of the CIO" survey data, which we combined with Forrester Research survey data of 600 CEOs, shows that at the top of CEO's to-do list for their IT departments is to "lower company operating costs."
Does a massive, 18-month, multimillion-dollar ERP rollout, with the odds of implementation and user acceptance stacked against you and 22 percent annual maintenance costs to boot, seem appropriate now? ERP industry guru Vinnie Mirchandani likes to say that there are too many "empty calories" in ERP spend, especially in SAP and Oracle maintenance fees. Now is clearly not the time to be ordering up large portions of highly-caloric ERP software rollouts.
So let's play some more word association: I say "open source ERP." And you think: "Untested"? "Unreliable"? "Not for us"? Maybe, "free"?
In late 2007, CIO magazine surveyed 400 IT leaders about their ERP systems. Despite innovation, integration and cost issues, CIOs told us they remained committed to on-premise, traditional ERP systems. Just 9 percent of respondents reported using an alternative ERP model. Those models included software as a service, open-source tools and various in-house applications.
As to open source, in particular, two CIOs whom I interviewed summed it up best: "There's some open source that I'm using in IT, but would I want to go open source ERP?" said one. "I'm not so sure. I'm pretty conservative." Said another CIO: "It's not proven yet."
Some time has passed since that survey, and IT shops might want to look again at the open source ERP options available from vendors such as Openbravo, Compiere, ERP5, Open ERP and xTuple (formerly OpenMFG).
According to one ERP analyst, 2009 could be the year that open-source ERP apps finally get a second look from corporate America. Cutter Consortium Senior Consultant Vince Kellen says that open source will get a "second chance to get a toe in the door" in the coming year. "Initially, 2009 adopters will look for focused or niche applications, including office software for desktops, rather than 'rip and replace' ERP swap-outs," Kellen notes in a Cutter opinion piece. "However, I wouldn't be surprised if a few more early adopters attempt large-scale open source ERP."
I spoke with Openbravo COO Josep Mitja the other day, from his corporate offices in Spain. Openbravo has an interesting startup history, but here's what you most need to know now: They published their ERP code on Sourceforge in 2006 (so it's had a couple of years to "germinate," so to speak), and today Openbravo's ERP application has been downloaded more than 1 million times via Sourceforge. (That's a 100 percent free download, just in case you weren't 100 percent sure. Openbravo makes it money on the partnerships it signs with technology integrators and via its Openbravo network.)
A couple of the things Mitja told me were quite relevant to on-premise/traditional vs.
Thomas,
The past few articles I've read from you were really good. This one and the one about ERP failure are really good topics. Just wanted to let you know I enjoyed them.
Raza Imam
www.SoftwareSeatshop.com
Good article. Having just gone through an 18mo. Oracle ERP implementation, I can certainly attest to the "Expensive" & "Heartburn-inducing" feelings. I am a big Open Source fan and use it in a lot of other places, but we just couldn't take the risk on such an important, high profile project as this one. I suspect most other IT/business mgrs are in the same boat. It's takes a very brave (or stupid) mgr to be an early adopter of an Open Source ERP solution for a major corporation. Like other Open Source solutions that were eventually adopted by the masses, Open Source ERP will have to prove themselves a little longer in the SMBs before large corps can take a serious look at them. I just wish we were there two years ago!
PS: Loved the Seinfeld reference!
The maintenance costs are often misreported because of vendor pricing practices. Although the annual maintenance fees are quoted as a percentage of the then current purchase price, only a complete dolt pays the list price. Therefore, actual maintenance costs are a much higher percentage of the actual price paid. Some vendors' aggressive promotions, volume discount programs and special sales (e.g. a full moon) are such that the annual maintenance is really more like 33% to 50%, with one mainframe vendor's annual fees approaching 100% per year.
Good article, but too bad there is not even a word about Apache OFBiz...