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Mon, Jan 14, 2008 15:26 EST

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Posted by: Thomas Wailgum in Rants Topic: ApplicationsBlog: Web 2.0 Advisor
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It's been really hard to keep my face out of Facebook. Now, my reluctance has nothing to do with any reasons of vanity on my part. (In fact, I've been told that I've got a face that would be great for radio, so maybe I'm doing you all a favor.)
It's more that I don't need the "time suck" from another digital distraction in my life. But now that 60 million people or so swear by Facebook, I'm having a more difficult time saying that I don't have a Facebook page to friends and colleagues, whose photos, preferences and life details grace Facebook's webpages, and want me to join up.
The editor in chief of CIO, Abbie Lundberg, loves her Facebook. In her post "Confessions of a Facebook Addict," Abbie details the fact that she can communicate and interact with friends and colleagues—"people I trust, whose interests I share and whose company I enjoy." She also notes that her Facebook addiction was surprising to her, because she's basically an introvert at heart.
But actually, all that makes perfect sense to me. I'm an extrovert. I love face-to-face meetings and any type of social events. And that personality trait figures into my reluctance to use Facebook: I'd rather go meet someone in person or pick up the phone and have a live conversation. (Even instant messaging is good in my book.)
So, to be an armchair psychiatrist for a second, Abbie's love for Facebook, with its virtual connections, allows her to get over her natural introverted inclination. Whereas my preference to have more personal communications mitigates one of Facebook's biggest selling points.
Now, for all of you Gen Y'ers out there, please save your vitriolic, anonymous comments for somebody else: I get what Facebook is, all that it can do and the power of social networking. I'm not a dinosaur, Luddite or someone who's afraid of new technologies. I get it, OK? (I'm on LinkedIn, and it gives me all the business "connectedness" I need.)
At this stage in my career with the daily job demands and pressures, playing Scrabulous with my friends, listing all of the things I should have done today (but didn't) and avoiding messages (or "pokes") from old acquaintances I've not spoken to since high school just aren't going to be big productivity-enhancers for me. There's no doubt that Facebook can provide meaningful social connections; but it also can be a huge productivity killer. And that's what I don't need more of in my life.
I did some very informal IM polling of friends and colleagues (from different generations) and asked them about their Facebook use. Like Abbie, they loved the ability to stay connected to friends and a few select work contacts.
So while I don't take any issue that Facebook provides you an easy way to keep in touch with friends, I'm much more concerned about how and whether it actually helps my colleagues do their jobs better and further their careers. I asked them what business value they received from having a Facebook account. Two of the answers I received were noteworthy: "Not a lick," said one, and "None, but I think that's a premature question for a site that's only been up since 2004," said another.
The fastest growing demographic on Facebook is older folks, presumably from the business community. So what's all the fuss about? I wonder if the 60 million people on Facebook are there just because there are 60 million people on
I honestly think most of these sites are filled with high school and college kids and those who don't work. Or they actually have a job but don't really work. I know when I'm working, I don't have time to play with facebook, play with twitter, and all the other 'web 2.0' social networking sites.
Don't get me wrong, alot of these sites can be useful. Getting in touch with old high school or college classmates is kind of cool. And staying up to date with your connections is good for networking. If you travel around for work, are a consultant or contractor, it's hard to keep up to date with everybody you ever worked with. So there is good to come from facebook, but like you said, LinkedIN does the same thing for 'adults.'
But twittering or posting on facebook that "you put up new pictures on facebook" or "i'm going to the bathroom" or "i'm watching some feed" or "i'm playing some game on facebook" really kind of says You don't work.
Well, for someone that uses it for a Twitter like experience, they are probably not working, or at least not doing the work they are supposed to be doing.
With a little due diligence, Facebook can be both a professional and social networking tool, unlike Linkedin that just tends to be more professional.
So, if I take 5 minutes out of my day to make a post or see what my collegues are up to, I don't see it as all bad.
BTW, I just spent my daily "free" time reading this article, so much for being productive today, back to work....
Given the limited time I have running a products department and given my age (38) you might think I would agree with your position. But I don't and here's why Facebook is an incredibly important business productivity tool(in no particular order):
~ stay current - some of the most creative ideas out there are coming into Facebook in the form of widgets - I do a scan of the latest and most used widgets regularly to find great ideas.
~ learn about the people I already know - while LinkedIn is fine for formal business knowledge about my peers, it doesn't tell me the kind of personal info that helps to solidify business relationships into friendships. Facebook does - I learn what music and activities my staff are into, what groups my mentors are joining, what causes my peers are participating in. Sure, I could learn all that slooooowly by F2F over a period of time but that is exactly the type of free time I don't have since that free time goes to my family. (I'm also a busy mother)
~ reach out and let people know you are thinking of them - a colleague in Pakistan just had a baby, a former employee is now moving to the city I'm in - this kind of knowledge about the important activities in their lives allows me to reach out and celebrate with them or recruit great talent before they've even hit the job boards. I really like the various gifts, hatching eggs, good karma, blessings, superpoke functions Facebook offers.
In sum, good business is not about 'enhancing productivity'. We are not machines. Good business is about relationship building, growing, and leveraging. To that end, Facebook helps me grow good business.
I totally agree with this comment.
The cause of Facebook's popularity is the size of its audience,
the fact that interactions are voluntary and the abundance of
applications that support interaction with my friends.
I do not have to post everyday, I do not have to respond to a poke or join that cause or that group.
And it is fun and alive.
Lots of people have a LinkedIn profile and I find LinkedIn relationships to be "stiff", not fluid.
Now, before renting a film on DVD, for inspiration, I check my friends film preferences on Facebook.
Thanks for your comment.
I truly enjoy many of the Web 2.0 sites out there, but had never found a truly business purpose for Facebook. Some of your comments made me realize some ways I might be able to utilize it for business purposes.
Like many people, I also am a member of LinkedIn and like it very much.
Interesting thoughts.
Thanks for sharing...