NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
SUBSCRIBE TO CIO
 
Are you involved in setting the direction for your company's IT budget or strategy?

Apply today for a FREE subscription to CIO Magazine!

 


Fri, Feb 6, 2009 15:55 EST

Woe Is Wii: The Curious Case of Nintendo's Supply Chain Plans

Topic: Applications

Blog: Enterprise Software Unplugged

Current Rating: 5 Comment: 1

All set planning your supply chain strategy for 2009? How are the sales forecasts shaping up? Staying on top of your customer orders? What are your collaboration plans with your sourcing and retail partners?

In truth, I'm sitting here wondering how any company is planning for the future right now. As an example of just how difficult this must be—with or without supply chain, BI or forecasting software to help you plan—let's look at the curious case of the Nintendo Wii.

If there ever was a consumer product that lived up to retail industry analysts' hype as being "recession proof," the Nintendo Wii gaming console was it. Since its debut in 2006 and all the way through the turbulent economic environment and holiday season of 2008, the Wii has delivered handsome profits from all over the globe: In Nintendo's back yard in Japan, throughout Europe and in the United States.

Nintendo Wii Sold Out

Wii sales have defied all consumer-spending logic and negative economic indicators. In the depressed timeframe of October to December 2008 alone (Nintendo's third quarter), the company sold 10.4 million Wii consoles, which was up from 7 million during the same period in 2007. At the close of the 2008 calendar year, Nintendo had sold nearly 45 million consoles in total, crushing competitors Microsoft (Xbox 360) and Sony (PlayStation line).

Recession? What recession?

No doubt, consumers' insatiable demand for the gaming system has pleased Nintendo's executives, filling the corporate coffers with trillions of yen. On the other hand, it's more than likely that the unyielding demand and resultant out-of-stocks have flummoxed supply chain managers who are tasked with catching up with demand and then determining exactly where the sought-after supply of console should be shipped each quarter.

But the end is nigh for the Wii's "recession proof" title.

The global recession has inevitably taken its toll on Wii sales: The company recently announced that while third-quarter Wii and DS (its other popular handheld game) sales were brisk, all was not well. Executives cut the Wii fiscal year sales forecast (which ends March 2009) by 1 million consoles, to 26.5 million. Nintendo also made similar reductions in Wii game sales (from a projected 200 million game titles to 193 million by end of year).

For the first three quarters of the fiscal year, net profit was down 18 percent compared with the previous year. And then in late January, Nintendo announced the unthinkable: It slashed its full-year profit forecast by a whopping 33 percent, the first profit drop in five years. Analysts were baffled. One speculated that Nintendo execs knew that "something big has gone wrong, and that people are not buying the [Nintendo] machines."

The market reacted with the deadly swiftness of a 13-year-old gamer with nunchuck in hand: On the Osaka Securities Exchange, Nintendo's stock dropped 12 percent, the largest amount in 18 years, according to Bloomberg data.

So the lingering question for Nintendo and every other consumer goods manufacturer is this: How on earth do you make plans for the rest of the year?

How many PCs or pairs of pants do you manufacture for the 2009 back to school season? Or Wiis or iPods, for Christmas 2009? Orders for these types of goods have to be made many months (sometimes

You do not have flash or javascript support.
Average (2 votes)
5
 
 
Mon, Feb 9, 2009 17:32 EST
Anonymous user
Posted by: Randy Littleson
Rating: 90

You are absolutely right that supply chain planning tools are troublesome right now. The problem is that most of these tools are designed around the fundamental principle that you can accurately define and program in a reasonably fixed set of assumptions about your business - based largely on past results (this is what statistical forecasting tools do, for example).

As you accurately noted, this is a troubling proposition right now.

What's needed are tools designed specifically for dealing with the business when it doesn't go according to plan. These are not traditional demand planning or supply chain planning tools. Such tools eliminate human judgment in the quest to mathematically calculate the optimal plan. Unfortunately, today they are producing the wrong optimized plans.

For tools to help in today's volatile supply chains, they need to embrace human judgment and arm first responders and supply chain managers with tools for collective risk tradeoff and response. The reality is that neither the demand plan nor supply plan is accurate today, so we've entered a new era of surprise and compromise where your smart people, supported by the right tools, are going to have to quickly assess the impact of unplanned events, detail and evaluate viable action alternatives and then act - with the confidence that their actions are aligned with your corporate objectives.

These are the types of tools - that promote supply chain visibility, collaboration and what-if simulation - that are going to arm your people with the tools they need to deal with today's circumstances.

Post new comment

* Subject:
* Username:
* E-mail:
The content of this field is kept private and will not be shown publicly.
Homepage:
* Body:
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <blockquote> <strike> <p> <br>
  • Lines and paragraphs break automatically.
More information about formatting options

* Denotes required field.

About this Blog

All that's right and wrong with the business of enterprise software: A cold, hard look at ERP, CRM, BI and Supply Chain applications.

Hot Conversations

Ex-Microsofties Look Back in Anger

Posted by Shane ONeill in News | 4 comments

The Price of IT Outsourcing

Posted by Beth Bacheldor in Best Practices | 2 comments

Start a Conversation
Click to post

Got something to say? We want to hear it! Click the Post button to get started. GO»

EXPERT ADVICE
See our roster of experts.

Advice & Opinion from more than 115 of IT's most insightful thinkers.

  PARTNERS       WEBCASTS    
 

Windows 7 Webcast Series

There's a lot of buzz about Windows 7 out there. Each month in our webcast series, listen to analysts and customers discuss how Windows 7 and the Windows Optimized Desktop is impacting large companies around the world. Learn how they evaluated Windows 7, including the cost of deployment, deployment strategies, and tangible benefits.

Sponsored by Microsoft  Listen to on-demand Recordings »

 

A Framework for Better Application Delivery

The complexity of application delivery is driven in part by the evolving applications environment. Instead of approaching application delivery from a siloed fashion, this handbook looks at end-to-end guidance and discusses the impact of ignoring the WAN, Web apps that are chatty, data center consolidation, SaaS, Web 2.0 and virtualization.

Sponsored by Riverbed  Read this White Paper »

 

Microsoft® Exchange 2010 includes archiving - but is it enough?

Microsoft® Exchange 2010 includes basic email archiving. But many organizations will find that it does not meet their requirements. This paper describes why organizations need to archive, what capabilities Exchange 2010 includes and why 3rd party archiving solutions will be necessary for most organizations.

Sponsored by Google, Inc.   Read this White Paper »

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

Enterprise Capture: Your Onramp to Business Process Automation

Today more than ever companies are seeking to reduce costs and...  View Now »

 

The True Cost of Legacy Systems

How well are you maximizing existing software assets? This webcast reveals the results of a commissioned study on top migration and modernization priorities for IT leaders.   View Now »

 

How To Maximize Your Virtualization Strategy and Deployment

Join award-winning technology journalist Stan Gibson in this webcast as he discusses how to enhance your virtualization strategy with the ROI, planning, implementation and platform advice. Exploit the business benefits of virtualization and successfully expand your current deployment.   View Now »

Resource Alerts

Get instant email notification when white papers, webcasts, and case studies are added to our library. Don't just be up-to-date—be up to the minute with our new Resource Alerts.

 
NEWSLETTER

Sign-up for the Blogs & Discussion Newsletter




*Required fields

By clicking the sign-up button, you agree to the Privacy Policy.

View all newsletters »

 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Manage limitless content todayread EMCs 15-minute guide to ECM.

HP Exstream. Get a Free Document Assessment for Financial Services.

Take the Netezza TwinFin TestDrive!

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Let Progress Software help your business make progress.

Best Practices to Reduce IT Operational Costs

Real-world testing ranks Trend Micro #1 against malware. See results.

Forrester: The real-world financial impact of Windows 7

Turn your desk phone and mobile phone into one with Sprint Mobile Integration.

Maximizing efficiencies with unified communications.

Stay informed with custom newsletters from Tech Dispenser

Selecting the Right Reporting Technology

An IT Leadership Action Plan for the Economic Recovery

Consolidate data centers and lower IT service costs. Learn How.

WAN optimization techniques significantly improve application performance. Read More.

The Revolution and Evolution of Private Cloud Computing

ROI of Application Delivery Controllers

Cut Costs & Green Your IT Operations with PC Power Management

Enterprise Capture: Your Onramp to Business Process Automation

Adobe® LiveCycle®solutions for intuitive user experience

Unlocking the Mainframe: Modernizing Legacy System to SOA

State of the Data Integration Market

Enhance Customer Loyalty through Higher Responsiveness

Achieving Business Agility with Application Grid

Seven Ways ITIL Can Help You in an Economic Downturn

Does your IDS really work? Find out with a free Endace Audit

Verint Systems. Discover the Power of Intelligence in Action"

CA ARCserve r12.5 is More Than Backup! Download Trial Version Today

Enterprise search helps employees get more done. Get the facts from Google.

See why ShoreTel is named best overall VoIP provider by Nemertes Research

Trend Micro ranked #1 against real-world malware. Read more.

AT&T Application Management & Hosting. Let us help you STRETCH

Microsofts new client operating system helped Pella reduce power consumption.

Efficiency goes up. Costs come down.

Dark Fiber from Sunesys Save on Unlimited Bandwidth with Fixed Costs.

Trend Micro ranked #1 against real-world malware. Read more.

Webcast: Solve Your Data Visualization Needs with Open Source BI

Webcast: Delivering the Enterprise-Ready Cloud

Ensure cost effective application delivery. Learn More.

Cloud Computing: The Impact CIOs See

What's Next for Enterprise Resource Planning?

Gartner Magic Quadrant, Application Delivery Controllers 2009

Global Research: CIOs Weigh In On Virtualization

Adobe® LiveCycle® solutions for business process automation

What's New in SOA Suite 11g?

Unleash the Power of Java with Oracle JRockit Real Time

SOA Best Practices and Design Patterns

Application Grid: Ideal Platform for IT Consolidation

Taking the Service Desk to the Next Level