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Wed, Feb 28, 2007 0:22 EST

Time to Disrupt Disruptive Technology

Topic: Architecture

Blog: CIO Knowledge Space

Current Rating: 0 Comment: 1

Here are some tidbits I culled from news items both recent and not so recent:

  • Only 14 percent of people turn off their cell phones during sex
  • Wireless technology can accelerate teen dating abuse
  • Many workers suffer from information fatigue syndrome leading to hypertension, heart disease, irritability, headaches, lack of concentration, anger and ennui
  • An average of 22 stressors hit us each day, many in email form, repeatedly unleashing cortisol, a stress hormone, responsible for numerous stress-related diseases 

Here’s another piece of news that’s a bit dated:

On Saturday, February 1, 2003, the space shuttle Columbia disintegrated nearly 40 miles above earth traveling at 18 times the speed of sound. Human remains were found in fields in Texas. There were no survivors. Human that is. Weeks later, hundreds of small worms that were part of an experiment did survive the crash and were found, again, somewhere in Texas in some canisters about the size of coffee cans. Curious.

I remember that day of the crash. I was watching in horror at the events. Weeks later, when I read about the worms, it became clear to me. Human beings are not designed to withstand Mach 18 at 200,000 feet in the air. Maybe worms are, but human beings definitely aren’t.

And one final tidbit to tie these two disparate set of facts together: 

  • More information has been produced in the last 30 years than in the previous 5,000

As I read about the worms, I thought about the amount of information flow hitting us daily. Are human beings designed to absorb this amount of information this quickly? Can we live successfully with the information equivalent of Mach 18, with cortisol raging, uncontrolled, through our veins?

Maybe. Maybe not. All depends on two paths we have available to us: a) designing computers to think on behalf of us, relieving us of the need to process so much so quickly; or b) designing computing devices that enhance our ability to absorb information by “calming” things down for us.

In a classic 1996 paper titled “The Coming Age of Calm Technology,” Marc Weiser and John Seely Brown discussed the impending age of the Internet and the growth of ubiquitous computing (UC). They wrote eloquently:

“The most potentially interesting, challenging, and profound change implied by the ubiquitous computing era is a focus on calm. If computers are everywhere they better stay out of the way, and that means designing them so that the people being shared by the computers remain serene and in control. Calmness is a new challenge that UC brings to computing.”

None less than Stalin observed that quantity has a quality all its own. With that in mind, I have following questions:

  1. Does the sheer amount of information our systems spew forth render useless any calming effects that even the best UC designs offer?
  2. Did everyone who designed these darned things and the information they spit up forget all about the concept of calmness?
  3. Is this disquieting information flow responsible for the life-style ills found in people in developed countries?
  4. Longer term, are we multi-tasking ourselves into oblivion? Don’t we need relatively stress-free IT workers to invent those computers that Raymond Kurzweil believes can save us?
  5. How much faster are we capable of going?

I don’t have time to deal with these questions. I’ll leave it to you. My Blackberry is buzzing and I gotta go. TTFN.

Vince Kellen is Vice President for Information Services (CIO) at DePaul University and a member of the faculty for DePaul's computer science graduate program.

 

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Sun, Mar 11, 2007 11:04 EDT
Anonymous user
Posted by: Roger Smith
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Researchers at McMasters University are conducting a study of CTOs and similar technology leaders. In their own words:

"This questionnaire is part of a research program investigating technology leadership in organizations. The highest ranking manager/executive in the organization charged with the oversight of technology is usually called the Chief Technology Officer (CTO), although some organizations use other titles such as Vice-President of Technology. For convenience we use the title CTO to refer generically to all such positions. Not much research has been done on CTO’s and the important leadership roles that they play. Neither is there much reliable information about best practices for the position. This questionnaire is being used to gather information about these issues in a sample of American, European, and Japanese companies.

This questionnaire is intended to be answered by CTO’s or those in equivalent positions and includes three short sections:
In the first part are questions about your career history. These will help us build a profile of the kinds of experiences which lead people to the CTO position. The second section asks about the tasks, responsibilities and authorities associated with your position and what you perceive to be the important trends and issues in the management of technology. The third section asks questions about the important upward and outward aspects of CTO leadership."

If you would like to participate in this study, please download the questionaire at:
http://www.ctonet.org/documents/CTO%20EITIM%20survey%202007%2003%2001.doc


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